Avigilon Access Control Manager (ACM) vs. Comcast Business SmartOffice

There are simpler systems out there for card access. The simpler systems are not as granular. There a lot of card access pieces to ACM. ACM also requires a server so if you want a cloud based solution, this is not an option. It's best if you have staff or a local company to support the hardware and software.

Incentivized

It is well suited for small, medium, or even large business environments. For private or end-to-end services, Comcast Business SmartOffice services offer great applications and services to suit any need. As a larger business nonprofit education environment, Comcast has offered reliable and affordable services. Whether with wireless (wifi) or smart intelligent video monitoring services, Comcast Business SmartOffice has been great.

Incentivized

• Integrate with burg systems
• Granular for time access
• Flexible with many types of badges

Incentivized

• Secure monitoring.
• General ease of connection.
• Customer support.

Incentivized

• How you set up integration with burg systems
• SSO
• Making door double taps easier to set up

Incentivized

• Would be nice if there was a more robust firewall option.

Incentivized

It's a great and reliable product for any size business. While the billing and support can be increased and better, the overall product is fantastic and can be leveraged to gain for any company size. services are somewhat affordable and are reliable to anyone that needs them. Comcast Business SmartOffice is great.

Incentivized

Some systems out there are not too granular. They also lacked integration with Google, which we need. With that being said ACM can sometimes make setup too complicated. Double-tap cards for instance take many steps to set up. In other systems it's a one-click setup. ACM is also compatible with Mercury boards. This is a big reason to choose ACM because the boards are not proprietary.

Incentivized

The ease of use is pretty remarkable when it comes to using this product. I have used other security monitoring systems in the past but Comcast Business SmartOffice is pretty unique with its ease of use. I recommend it to anyone and think it has less buffering speed than other systems in the past I have used.

Incentivized

• card access can help to limit physical keys
• Less staff to unlock doors for events, because now they are scheduled by one person
• Licensing and installation costs are pricey

Incentivized

• ROI was great. No additional equipment needed to provide WiFi.
• Bandwidth cost is great.

Incentivized