Great Experience
April 26, 2022

Great Experience

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • WiFi Pro

Overall Satisfaction with Comcast Business SmartOffice

Overall general use of wifi for our office! Our office is out of a third-party space and they have a Comcast Business SmartOffice service. Overall, we have experienced fast and reliable service with Comcast and would use it in the future (we feel secure and safe with the video monitoring). I highly recommend it.
  • Secure monitoring.
  • General ease of connection.
  • Customer support.
  • More server protection.
  • Potentially a VPN connection.
  • Faster monitoring speeds when not connected to wifi.
  • Protection
  • Speed
  • Range of service.
  • Ease of use.
  • Multiple user ability.
  • Fast response when it comes to Customer Support.
The ease of use is pretty remarkable when it comes to using this product. I have used other security monitoring systems in the past but Comcast Business SmartOffice is pretty unique with its ease of use. I recommend it to anyone and think it has less buffering speed than other systems in the past I have used.

Do you think Comcast Business SmartOffice delivers good value for the price?

Yes

Are you happy with Comcast Business SmartOffice's feature set?

Yes

Did Comcast Business SmartOffice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Comcast Business SmartOffice go as expected?

I wasn't involved with the implementation phase

Would you buy Comcast Business SmartOffice again?

Yes

I think it is best suited for any business whether small, medium, or large, they have a fit for you. We have a smaller team but they provide enough service to even accommodate large companies that need their service. For the most part, they have great customer support and will do what they can to help your experience.