Avigilon Access Control Manager (ACM) vs. Lobbytrack

There are simpler systems out there for card access. The simpler systems are not as granular. There a lot of card access pieces to ACM. ACM also requires a server so if you want a cloud based solution, this is not an option. It's best if you have staff or a local company to support the hardware and software.

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I think that Lobbytrack would be suited for most organizations that are trying to modernize their visitor management workflow. You would need someone with a technical background to make the most of the Lobbytrack feature-set, but you can get the core functionality of the system up and running fairly quickly. The product might be less desirable for an organization where compliance and security is a critical priority, as features like their SSO integration still needs to mature.

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• Integrate with burg systems
• Granular for time access
• Flexible with many types of badges

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• Sign in visitors with Name Phone number their identity.
• It notifies the host.
• It can also pre register the visitor and also to immediate registration.
• Control access and photo identity.

• How you set up integration with burg systems
• SSO
• Making door double taps easier to set up

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• Scheduled reports (instead of run on demand).
• Published API and/or an automated way of loading data to the database (it's not difficult but could be automated).
• Updating layout of printed labels is not very intuitive (but we only have to do it rarely).

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Some systems out there are not too granular. They also lacked integration with Google, which we need. With that being said ACM can sometimes make setup too complicated. Double-tap cards for instance take many steps to set up. In other systems it's a one-click setup. ACM is also compatible with Mercury boards. This is a big reason to choose ACM because the boards are not proprietary.

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Lobby track has proved to be cost-efficient and at the same time, this is also multi-tasking where each and every step and user interface is very easy to use. Even the visitors can self-register themselves and need not wait for the other person to do an entry. Plus the biggest advantage that we have observed is the final report which helps us to create a database.

• card access can help to limit physical keys
• Less staff to unlock doors for events, because now they are scheduled by one person
• Licensing and installation costs are pricey

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• Did not use it for my business, but rather as a user. Worked great, will implement in my business when we need guest management software.