Avigilon Control Center (ACC) vs. Comcast Business SmartOffice

Avigilon Control Center (ACC) has worked well for our
facilities, especially since we were able to link multiple types of cameras and
door access systems into one seamless tool now.
This software was the solution we were looking for when we began
searching for products that could complete the integration we needed. I think that ACC works well in most
environments for both doors and cameras.
Quite frankly the camera product seems a lot stronger resource than the
door access piece based on it features and ease of use, sometimes the door
access integration seems like a afterthought.
If anyone is searching for a resource that can bring doors and cameras
together, I would recommend ACC. If I were
only looking for a camera software, I would still recommend ACC. But if I were just searching for door access,
I would look elsewhere.

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It is well suited for small, medium, or even large business environments. For private or end-to-end services, Comcast Business SmartOffice services offer great applications and services to suit any need. As a larger business nonprofit education environment, Comcast has offered reliable and affordable services. Whether with wireless (wifi) or smart intelligent video monitoring services, Comcast Business SmartOffice has been great.

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• Records time.
• Shows present time.
• Allows you to see specific issues by highlighting with a colored square.

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• Secure monitoring.
• General ease of connection.
• Customer support.

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• The system let you create maps, this part of the interface can use some improvement
• Badges software GUI is also little outdated but does the job
• better way to backup

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• Would be nice if there was a more robust firewall option.

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It's a great and reliable product for any size business. While the billing and support can be increased and better, the overall product is fantastic and can be leveraged to gain for any company size. services are somewhat affordable and are reliable to anyone that needs them. Comcast Business SmartOffice is great.

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It works perfect for watching cameras through out the night time.

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We had few problem using the product and the support were great, we had major lost on our VMware infrastructure and support was there to help.They are very well training and good on follow up on tickets

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Avigilon Control Center (ACC) offered us something we did not
have in Verkada, Meraki, and some of the lesser-known products we were
investigating. ACC offered us a
consolidation that would allow the use of most of our current door access and
video cameras already in place.
Additionally, their cloud-based features were also quite well received
by our management and HR teams who have taken advantage of their ease of use
and ability to use the products from a computer or even their smartphones.

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The ease of use is pretty remarkable when it comes to using this product. I have used other security monitoring systems in the past but Comcast Business SmartOffice is pretty unique with its ease of use. I recommend it to anyone and think it has less buffering speed than other systems in the past I have used.

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• Ease of Use.
• Consolidation.
• Management.

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• ROI was great. No additional equipment needed to provide WiFi.
• Bandwidth cost is great.

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