AWS Backup vs. Dell Networker

There is a cost involved with data retrieval. AWS Backup is truly that, a backup. If you need to access this data on a regular basis, there are better options out there. For long term, just in case incremental backups, AWS [Backup] checks all the boxes. Just set it up, start your backups, and rest assured your data is safe.

Incentivized

For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.

Incentivized

• Centralized management - single pane of glass to manage backups for multiple AWS services.
• Encryption - integrates with KMS to encrypt backup data at rest and in transit.
• Cross Account management - manage backups across multiple AWS accounts with AWS organizations.

Incentivized

• Seamlessly integrates with DataDomain
• Seamlessly integrates with vmWare for extremely fast VM backups
• Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
• Integrates with a wide family of NAS solutions for NDMP backups

• Restoring the compute nodes of the cluster should be done always
• Having the default Roles all the necessary permission, you have to add some depending on your configurations
• Being able to see the Jobs status in a centralize account more graphically

Incentivized

• The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
• Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
• Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
• Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.

Incentivized

There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product

Incentivized

Overall because I can sell it white labeled and use my white labeled software like CloudBerry and the native backup apps on my synology NAS servers to store things in real time and do duplication and disaster recovery directly to it was game changing for my client in the advertising world they are never down now.

Incentivized

NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.

Incentivized

Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.

Incentivized

The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.

Incentivized

How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.

Incentivized

I've tried a lot of different products. Backblaze, at least from a birds-eye view is significantly cheaper than AWS/the rest. Backblaze is a little more simpler, but it's well worth it. Linode also provides backup options, however I'm only familiar with their backup on their VPS's (however you make that plural), which never gave me a problem.

Incentivized

EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.

Incentivized

• Offsite means a failure at our cloud provider means we can redeploy quickly to another data center or another provider quickly.
• The cost can't be best.
• Pay only for what you use. No need to pay for extra data that you don't need.
• No minimums

Incentivized

• When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
• Restores and restore verification is very fast so you save some time there.
• Costs are fairly high so an ROI may take some time vs a standard backup software.

Incentivized