Reviews (1-25 of 128)
I did have issues with jitter when trying to run our VoIP platform on Linode, but admittedly my office's internet provider is not well connected to where Linode's servers are located. We had similar issues [with] other VPS providers until we went to a VoIP-specific provider.
I wish they offered Windows Servers too, but I'm a minority there.
I don't dislike dealing with their support team, which is reasonably high praise. :)
- The documentation to get you started is very good. Detailed enough to get you off the ground and not too bulky to bog you down.
- Pricing and Billing very clear and fair.
- The Linode platform is not complicated. You are just shown what you need to see at any point in time.
- I get a ton of emails about Linode server issues and because of the quantity of notifications, it's hard for me to sift through them to know what one is related to my server or which of them I should be concerned about.
- I need a notification that tells me my server is not being used and it's one wasting money. I don't get that notification.
- Apart from these two, I don't really have any cons for Linode. It's great for the things I do.
- New dashboard has a clean, easy to navigate UI.
- Support seems to be attentive, proactive, and fair.
- Resources, such as support docs, are a nice touch and are mostly up-to-date.
- IPv4 addresses given have been clean and pass spam blacklists.
- SSH keys feature under 'My Profile' hasn't reached its potential, e.g. if you want to add more than one user to a machine during deployment.
- A review of currently available support docs and updating them for the latest (stable) distros would be good.
We use Linode's VPS for custom web services for all customers, which are small companies. For $5 to $20 at month, we can host a web application with some hundreds of users.
- Administration panel is easy to use.
- VPS is pretty fast, enough for our needs.
- When a problem arises, they notify us and solve it in minutes.
- Billing. I wish to have invoices in Euros.
- Due to Brexit, we abandoned our London data center. I would like to have some other in Spain or France to balance our assets.
- I would like to know more about how secure Linode's data centers are. We know literally nothing about these infrastructures.
I love when I get notified something is wrong at 3:00 am and by 3:30 am it was resolved with no notice by me or my customers.
- Pricing and pricing structure.
- API access and API documentation.
- Simple yet effective UI.
- Kubernetes offering.
- I'd love to see managed DB capabilities offered.
- NodeBalancers are surprisingly expensive compared to VMs.
- VPC like GCP does (crossing sites).
Once predicted hardware failure was expected and again I got a nice email explaining the situation and what will be done, but I had the choice to change the timing if needed.
Once I had a question and it was answered within few hours. And it was not a "we received your email" type response, but the actual answer.
This is top level support. For a cloud provider, this is outstanding.
- Cost effective
- Making the dashboard UI cleaner and simpler
- Launching different and diverse services
- Launching intranet-based security features
- More granular control over user management
On the other side of things, Linode does not provide a lot of services like other cloud providers like AWS and GCP. So, if you are a large business or a corporation, Linode might not always be the best fit for you. Linode lacks core services like Managed Databases, Firewalls, CDN, App Platforms and more.
Due to the timezone variations, if something goes badly wrong, then the user has to suffer grave losses. There's a whole room for improvement in the support.
But on the other hand, Linode's support personnel are very personal and geeky. They can do wonders and can fix things in a snap. You can rarely find this combination in other cloud providers.
- Linode servers are easy to configure. It comes with a stable OS on which you can install exactly the services you need to install.
- It is cheaper than other cloud VMs like AWS and Azure.
- Performance of the VMs is good. You could host small apps on the smallest linode which costs $5 per month.
- The blob storage should have pay for how much you use.
- There should be a email service like there Simple Email Service in AWS
- There should be option to scale down to save on costs in off seasons.
It is not good for user who are not experienced in using the Linix CLI. Since there is not much UI to do such tasks. It does not have a UI for CI/CD
- Customer Service.
- Competitive Pricing.
- Transparency with any service issues.
- Additional Cloud Storage Locations for faster access across datacenters.
- Managed database services, either SQL or NoSQL.
- NodeBalancers could be more robust/scalable.
- A bit more consistency with their Kubernetes system with regard to node pools.
I also have not yet had a support ticket that wasn't responded to within an hour, even at night and on weekends.
- Uptime - in the 4 years I have been with Linode I have not noticed any unscheduled outages, and the scheduled ones I do remember, finished before they were scheduled to, and did not have any major impact on services
- DNS - Linodes' management portal for DNS control is simple, easy to use and understand
- Tech Support responsiveness - they have always been very good at responding to support tickets, and I have found their support staff to be very very helpful.
- Datacenter Locations - they have their Data center locations in useful places around the world.
- I would like to see a weekly or monthly Backup provided as part of the monthly fee.
- Being able to scale drive space requirements a little better
- I can't really think of a third one, honestly - they give you a Virtual Machine and allow you to do what you need to do on it, and at a reasonable price.
- Excellent support, fast, detailed and service oriented.
- Great flexibility in the platform for Linux based solutions, of whatever kind.
- Ping times are fast, great global presence.
- Regular platform updates and services, have allowed us to experiment with the latest tech.
- Their online terminal shell to access the host via a web interface can act up (based on locale settings). We often use ssh direct instead.
- Resource monitoring options are bare bones. Good for what it does, but need to use external, or self hosted solutions for detailed metrics as the infrastructure grows.
- A trade off for the flexibility on offer, means less "easy" platform based security locks. Example, our clients sometimes ask about port blocks. Here, customized blocks are your responsibility which some cloud users take time adjusting too. It's not really a con though, many actually prefer it, including us.
- Predictable monthly cost (easy to plan and control).
- Intuitive work flow and console (no/little learning curve).
- Provide variants of Linux flavors (best choice for those using less popular distro).
- The only IaaS that provide Gentoo distro out of the box (as far as I know).
- Good customer services, friendly and polite (far better than the top 3 IaaS providers as of 2021).
- Network performance. This is the only problem we're facing in Linode, not all nodes will faced the issue, but some nodes. In short, it's nearly 20% will be facing network performance issue in certain areas.
- Price in additional storage ($0.10/GB) is too high compare to others.
Organization wise: Very suitable for organization's email/web/application server.
Customer wise: Very suitable to sell your SaaS as dedicated node to customer that may consume unpredictable outbound traffic.
Less suitable for connectivity-critical application especially in development countries (countries that lack of decent network infra).
- Technical support is great. Their response is clear, fast, and efficient.
- Their hardware is always up to date.
- Their documentation is very good.
- It would be great if they had technical support in languages other than English
- Easy of use.
- Package deployment.
- More frequent backup options would be useful.
- Incremental backup schedules.
- Larger disks on standard Linodes for media heavy, low processing environments.
The only scenario in which I do not use Linode is for storage of large amounts of data, such as audio/video recordings.
If you need several machines to communicate privately among themselves, it might be easier to implement that on some other platforms.
- Ultimate flexibility my giving me a cloud connected Linux computer.
- Very simple to stand up new services (nodes, balancers, DNS, etc.).
- Insanely good documentation for a variety of things that extends even beyond doing things on Linode.
- Fremont is definitely more stable than it had been, but still has its blips.
- Admin integration with letsencrypt SSL for balancers would be awesome.
- As far as I'm aware, you still can't run geotargeted balancers across different server domains (I can't make a Linode CDN).
- Linode servers are easy to configure.
- Easy to expand and decrease without much trouble.
- Overall performance is great on VM machines, and easy to spin off clones.
- Great support.
- Intuitive backend interface.
- Servers maintaining email services tend to regularly get blacklisted, which makes me wonder what kind of vetting and/or response they do to spam-based applications on other VMs.
- Overall, amazing servers although recently they have had serious repeated issues with US sites which is frustrating.
- Additional locations in Canada would be ideal.
In terms of hosting mail servers there does seem to be issues in terms of their nodes being blacklisted frequently. I don't know if this is common but it would be extremely helpful to provide specific VM space that has a zero tolerance for spamming which would help those of us receive higher rankings.
- When I started searching for a hosting provider to replace what I was using at Yahoo, I looked for someone who was inexpensive and offered web and database software. Linode was selected as it met these objectives.
- Since I started with Linode, the UI and services provided have become more beneficial. I have used DNS, backup and the scripting for provisioning new servers.
- As time went on, my need to provide the service to my client diminished and I wanted to maintain a small footprint, ideally with a low cost backup so I could easily spin up the resources if I needed them in the future. This wasn't as cheap or easy as I wanted.
- Their pricing is more fair and logical than their competitors.
- They have some of the fastest data centers I've used.
- Their build tools are my favorite among their competition.
- They lack Windows based servers.
- They lack more advanced features.
- Some of their current features tend to be shallow.
- Fast and reliable access
- Awesome technical support that is knowledgeable and fast to respond
- Amazing price points for the quality and quantity of service offered
- Honestly can not think of any cons to the services offered that we've taken advantage of.
- Servers are fast.
- Scaling is quick.
- Support is responsive.
- API is flexible allowing for nice integrations.
- Internal networking is difficult. Private network is not as private as we would like.
- Some features require enabling for all servers, instead of just a few.
Linode Scorecard Summary
What is Linode?
Linode states their belief that in order to accelerate innovation in the cloud, virtual computing must be more accessible, affordable, and simple. Their infrastructure-as-a-service platform is deployed across 11 global markets from global data centers and is supported by what they describe as a Next Generation Network, advanced APIs, comprehensive services, and a vast library of educational resources. Linode products, services, and people aim to enable developers and businesses to build, deploy, and scale applications more easily and cost-effectively in the cloud.
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- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
|1 Core||$5.00||Per Month|
|2 Cores||$20.00||Per Month|
|8 Cores||$160.00||Per Month|
CPU, transfer, storage, and RAM bundled into one simple price. Increase storage capacity with additional Block Storage or S3-compatible Object Storage. Add instant Backups with complete independency to your stack. Ensure your applications and services are highly-available with Linode NodeBalancers. Deploy Kubernetes clusters with our fully-managed container orchestration engine.
Linode Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
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