AWS Chatbot vs. Certainly

Certainly

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AWS Chatbot	Score 8.7 out of 10	N/A	AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.	N/A
Certainly	Score 0.0 out of 10	N/A	Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies…	$650 3 live* bots, All essential features

Pricing

AWS Chatbot

Certainly

Editions & Modules

No answers on this topic

Certainly ESSENTIAL: $650.00
3 live* bots, All essential features
BotXO BUSINESS: $1200
6 live* bots, All essential features +
Certainly ENTERPRISE: Quote
10 live* bots, All essential features +

Offerings

Pricing Offerings
AWS Chatbot	Certainly
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

$650 3 live* bots

Additional Details

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* “Live bots” means bots in production on your website, in your app, on Social Media, etc. Additional live bots are available on Enterprise. On all plans, you can build as many bots as you want inside the Certainly Platform.

More Pricing Information

Community Pulse
	AWS Chatbot	Certainly

Features

AWS Chatbot

Certainly

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	AWS Chatbot 10.0 1 Ratings 18% above category average	Certainly - Ratings
Chat history and transcripts	10.01 Ratings	00 Ratings
Chat reporting	10.01 Ratings	00 Ratings
Chat and web analytics	10.01 Ratings	00 Ratings

Best Alternatives
	AWS Chatbot	Certainly
Small Businesses	Front Score 9.1 out of 10	Front Score 9.1 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	AWS Chatbot	Certainly
Likelihood to Recommend	10.0 (1 ratings)	- (0 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	AWS Chatbot	Certainly
Likelihood to Recommend	Amazon AWS The Best performance for this tools is best describe to be suited as friendly -user with intuitive set up and integration for different paltforms. This tool has a proven sucess that works well for both small and large teams in the organization. The best for operational processes enhancing team environment. Amazing. Incentivized Juan Dela Cruz Administrative Officer Read full review	Certainly No answers on this topic
Pros	Amazon AWS The real-time efforts has facilitated our need for chatot collaborations. Our team productivity has increase upward with the help of direct instructions. Centralized communication is vital for in which AWS Chatbot offered to us. Incentivized Juan Dela Cruz Administrative Officer Read full review	Certainly No answers on this topic
Cons	Amazon AWS The executions of direct chat commands still to look up We would love to see the security enhancment The real time alerts is challenging to us Incentivized Juan Dela Cruz Administrative Officer Read full review	Certainly No answers on this topic
Usability	Amazon AWS The tool, AWS Chatbot deserves a highest rating in the market. We have been using a AWS and it's other tools and it's quiet impressive. This tool defines the new trends for powered AI. Incentivized Juan Dela Cruz Administrative Officer Read full review	Certainly No answers on this topic
Alternatives Considered	Amazon AWS This tool AWS Chatbot is difinitely Proactive in a sense, it automatically helps identify and addresses issues and problems and prevent making it serious and escalated. Amazing so far! Incentivized Juan Dela Cruz Administrative Officer Read full review	Certainly No answers on this topic
Return on Investment	Amazon AWS The price for this product is considerably low and manageable. We gained an impressive results We are able to forecast our expectations and with excellent plan for future Incentivized Juan Dela Cruz Administrative Officer Read full review	Certainly No answers on this topic
ScreenShots		Certainly Screenshots