What users are saying about
8 Ratings
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Score 10 out of 100
5 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

AWS Device Farm

This is the best solution I have found to trail run software before it is deployed across a large number of users and a large variety of device types. We have Windows, Mac OS, Android, and iOS devices. Android alone has a ton of OSs. This helps save time and test functionality across the board.
Anonymous | TrustRadius Reviewer

Helix ALM (formerly TestTrack)

Helix ALM is very well suited for maintaining traceability between user needs, requirements and tests for medical device design controls. It allows users to customize the reports to create a traceability matrix or any other reports that are needed. It is also a good program for tracking issues and bugs and for storing/linking verification and validation test protocols and reports
Anonymous | TrustRadius Reviewer

Pros

AWS Device Farm

  • 100% compatibility with the installed user base. No simulation, but real results.
  • Integration with Jenkins and other CI/CD tools.
  • A considerable amount of device types available. Again, real devices in the cloud!
Anonymous | TrustRadius Reviewer

Helix ALM (formerly TestTrack)

  • Traceability for design controls.
  • Managing workflow of bugs/issues.
  • Maintaining risk management information.
Anonymous | TrustRadius Reviewer

Cons

AWS Device Farm

  • Cost and price is always a concern
  • Can be a bit clunky for the staff using the service.
  • Sometimes, misses issues with iOS devices.
Anonymous | TrustRadius Reviewer

Helix ALM (formerly TestTrack)

  • Better integration with electronic document control systems like Arena PLM.
  • Easier setup in the back end (customization is available but the interface is not intuitive).
Anonymous | TrustRadius Reviewer

Usability

AWS Device Farm

AWS Device Farm 10.0
Based on 1 answer
The users have no issue. The IT staff have learned to work with the software with the help of AWS support. I find it very effective. Could it be easier? Of course. That doesn't mean this isn't a great solution. I would recommend it to anyone based on usability. Overall, it is easy enough to use.
Anonymous | TrustRadius Reviewer

Helix ALM (formerly TestTrack)

No score
No answers yet
No answers on this topic

Support Rating

AWS Device Farm

AWS Device Farm 10.0
Based on 3 answers
We had the enterprise support with AWS, so overall support experience was good with great engineers on the back providing answers. As you may know, overall AWS support is different and this is not different. Responses through the regular web support channel came easily, fast and accurate. We had questions/issues which were solved fast. Documentation is good as well, especially around the test automation pieces.
Anonymous | TrustRadius Reviewer

Helix ALM (formerly TestTrack)

Helix ALM (formerly TestTrack) 9.0
Based on 2 answers
The support from Perforce has been extensive and allowed us to customize the setup of Helix ALM specific to our needs. They also hosted training sessions for our users and administrators and provided us with troubleshooting help during initial setup.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AWS Device Farm

This is the only solution I have used from device farming. From that perspective, I would purchase it again. I think this is a great solution for a large, diverse organization looking to mass deploy and manage software and devices. We selected this software because we have had great luck with other AWS services.
Anonymous | TrustRadius Reviewer

Helix ALM (formerly TestTrack)

The other tools that we evaluated did not have all of the capabilities and customization that Helix ALM had to offer and therefore we decided to select Helix ALM
Anonymous | TrustRadius Reviewer

Return on Investment

AWS Device Farm

  • Reduced the amount we spent on physical devices by > 90%.
  • Enabled real CI integration even when running E2E test scripts using mobile phones.
  • Helped us to improve overall App stability and rating - fewer crashes (80% to 99% of sessions crashless) and 75% rating increases on apps.
Anonymous | TrustRadius Reviewer

Helix ALM (formerly TestTrack)

  • Improved management of requirements, risks and bugs to make sure they don't get lost in emails or long documents.
Anonymous | TrustRadius Reviewer

Pricing Details

AWS Device Farm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AWS Device Farm Editions & Modules

Edition
Pay-As-You-Go$0.171
Unlimited Testing$250.002
Private Devices$200.002
Pay as You Go - Desktop Browsers$0.0053
  1. per device minute
  2. per month
  3. per instance minute
Additional Pricing Details

Helix ALM (formerly TestTrack)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Helix ALM (formerly TestTrack) Editions & Modules

Additional Pricing Details

Add comparison