Axcient x360Recover vs. Dell Networker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Recover
Score 8.9 out of 10
N/A
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A
Dell Networker
Score 5.7 out of 10
N/A
Dell NetWorker is an enterprise-level data protection software product that unifies and automates backup to tape, disk-based, and flash-based storage media across physical and virtual environments for granular and disaster recovery.N/A
Pricing
Axcient x360RecoverDell Networker
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360RecoverDell Networker
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Axcient x360RecoverDell Networker
Top Pros
Top Cons
Features
Axcient x360RecoverDell Networker
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Recover
8.6
35 Ratings
6% above category average
Dell Networker
5.0
11 Ratings
51% below category average
Universal recovery8.732 Ratings5.29 Ratings
Instant recovery8.635 Ratings6.011 Ratings
Recovery verification8.833 Ratings6.09 Ratings
Business application protection8.833 Ratings4.49 Ratings
Multiple backup destinations7.730 Ratings3.010 Ratings
Incremental backup identification8.834 Ratings4.811 Ratings
Backup to the cloud8.834 Ratings5.26 Ratings
Deduplication and file compression8.430 Ratings6.910 Ratings
Snapshots8.835 Ratings6.09 Ratings
Flexible deployment9.035 Ratings2.79 Ratings
Management dashboard8.135 Ratings4.59 Ratings
Platform support8.335 Ratings3.99 Ratings
Retention options8.634 Ratings4.79 Ratings
Encryption8.833 Ratings7.27 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Recover
8.6
32 Ratings
2% above category average
Dell Networker
-
Ratings
Continuous data protection8.926 Ratings00 Ratings
Replication9.030 Ratings00 Ratings
Operational reporting and analytics8.230 Ratings00 Ratings
Malware protection8.223 Ratings00 Ratings
Multi-location capabilities8.929 Ratings00 Ratings
Ransomware Recovery8.74 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Axcient x360Recover
8.6
35 Ratings
8% above category average
Dell Networker
-
Ratings
Disaster Recovery Planning8.731 Ratings00 Ratings
Hot Sites8.726 Ratings00 Ratings
Disaster Recovery Testing8.834 Ratings00 Ratings
Automated Disaster Recovery8.328 Ratings00 Ratings
Best Alternatives
Axcient x360RecoverDell Networker
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 8.0 out of 10
Cove Data Protection
Cove Data Protection
Score 9.5 out of 10
Medium-sized Companies
Cove Data Protection
Cove Data Protection
Score 9.5 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Veeam Data Platform
Veeam Data Platform
Score 8.9 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360RecoverDell Networker
Likelihood to Recommend
9.9
(49 ratings)
7.1
(11 ratings)
Likelihood to Renew
9.1
(12 ratings)
1.0
(1 ratings)
Usability
7.3
(1 ratings)
3.0
(2 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
6.3
(3 ratings)
Implementation Rating
2.0
(1 ratings)
1.0
(1 ratings)
User Testimonials
Axcient x360RecoverDell Networker
Likelihood to Recommend
Axcient
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
Read full review
Dell Technologies
For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
Read full review
Pros
Axcient
  • Setup and configuration is extremely easy.
  • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
  • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
  • The system documentation is concise and easy to use.
  • The support team is absolutely fantastic.
Read full review
Dell Technologies
  • Seamlessly integrates with DataDomain
  • Seamlessly integrates with vmWare for extremely fast VM backups
  • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
  • Integrates with a wide family of NAS solutions for NDMP backups
Read full review
Cons
Axcient
  • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
  • The only other ask would be to expand support to Linux operating systems.
Read full review
Dell Technologies
  • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
  • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
  • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
  • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
Read full review
Likelihood to Renew
Axcient
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
Read full review
Dell Technologies
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
Read full review
Usability
Axcient
Easy to use and doesn't require a lot of training.
Read full review
Dell Technologies
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
Read full review
Support Rating
Axcient
Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
Read full review
Dell Technologies
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
Read full review
Implementation Rating
Axcient
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
Read full review
Dell Technologies
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Read full review
Alternatives Considered
Axcient
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
Read full review
Dell Technologies
EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
Read full review
Return on Investment
Axcient
  • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
  • I can set it up and forget about it with reports and alerts
  • I recommend it to any client that requires a good solid backup solution;
Read full review
Dell Technologies
  • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
  • Restores and restore verification is very fast so you save some time there.
  • Costs are fairly high so an ROI may take some time vs a standard backup software.
Read full review
ScreenShots