Axcient x360 Recover is the Best BCDR Solution available on the market for MSPs
November 30, 2022
Axcient x360 Recover is the Best BCDR Solution available on the market for MSPs
Score 10 out of 10
Vetted Review
Overall Satisfaction with Axcient x360Recover
We use Axcient x360 Recover to backup our on-premises servers for ourselves and for all of our Managed IT clients. In addition to having the on-premises backup appliance for immediate business continuity and recovery, we also leverage the Direct to Cloud agents for all workstations and laptops both for ourselves and all of our clients as well. We have been extremely satisfied with Axcient as a company and their support team are true "Rockstars"!
- Setup and configuration is extremely easy.
- The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
- Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
- The system documentation is concise and easy to use.
- The support team is absolutely fantastic.
- It hasn't been a problem for us, but the web management interface might be a little tricky for new or inexperienced technicians that are not very familiar with backup and recovery platforms in general.
- With other solutions, the cost quickly became prohibitive and we had to carefully select which "CRITICAL" devices would be backed up in order to control costs. Now with Axcient, we have been able to save over 50% on backup costs for ourselves and our clients, which has allowed us the financial freedom to make sure that EVERY device is backed up.
- Datto Alto, Datto Backupify, Datto Cloud Continuity, Datto SaaS Protection, Datto File Protection, Datto SIRIS, Unitrends Data Center Backup and Recovery, Unitrends MSP, Spanning Backup for Office 365, Veeam Backup & Replication, Veeam ONE and Veeam Backup for Microsoft 365
We've been a Datto partner for many years. For the longest time, Datto was the "Gold Standard" for this type of Business Continuity and Data Recovery (BCDR) solutions. Since our partnership with Axcient, we have completely moved away from Datto... especially now that Datto is a Kaseya Company. As for all of the other players listed... they don't hold up at all in comparison to Axcient.
Do you think Axcient x360Recover delivers good value for the price?
Yes
Are you happy with Axcient x360Recover's feature set?
Yes
Did Axcient x360Recover live up to sales and marketing promises?
Yes
Did implementation of Axcient x360Recover go as expected?
Yes
Would you buy Axcient x360Recover again?
Yes
Axcient x360Recover Feature Ratings
Using Axcient x360Recover
3 - IT Support Engineers
3 - Typical Level 1 and Level 2 Help Desk Support Technicians should find it very easy to support.
- Full System Backup
- File Level Recovery
- Full System Recovery
- Business Continuity
- We have used Axcient x360 Recover for Physical to Virtual (P2V) Server Conversions multiple times.
- I don't know of any yet.
Evaluating Axcient x360Recover and Competitors
Yes - We replaced all of our Datto backup solutions with Axcient. I don't want to get into "Mud Slinging", but Cost was a factor and Kaseya was another. Anyone reading this who has had experience with Datto or Kaseya for more than a couple of years should understand more than I could ever write in the space provided.
- Price
- Product Features
- Product Usability
- Product Reputation
It checked all of the boxes for price, features, usability, reliability, and support. We were looking to get away from another vendor and this was exactly what we were looking for.
I would not change a thing other than I wish I would have considered Axcient sooner.