Azure AI Language vs. Smartling

Best suited for large organizations, availability of usage of more than one language in a specific API call. Moderately suited for small and mid sized organizations as the pricing is on a higher end

Incentivized

Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.

Incentivized

• The data is pre configured that means the AI models that are used by features are not customizable. One needs to send data and have to use the output of the feature in our application
• Availability of customizations in order to adjust some specific requirements
• Availability of Language studio so that one can avoid coding

Incentivized

• Website translation without the need to build separate websites for additional locales
• Translation of Indesign Documents (ingests text only) without having extract text - simply upload an idml file and download the translated idml file

• The application is hard to use for new users
• Data Integration is complex in nature
• For Mid - sized organizations, the pricing is on higher end

Incentivized

• Perhaps a global replacement feature for the translation management system (TMS)?

We think Smartling is the way forward in terms of cloud-based translation management tools.

I always receive timely and pleasant support from their Help Desk!

We haven't used other products. Our experience with Azure, whilst not meeting our needs this time around, was positive, educational and insightful. This was the first time that we had considered using an AI tool to manage and manipulate our data and we were unsure of the capabilities.

Incentivized

We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.

• Usage of more than one language in one specific API call
• Question Answering Feature
• Key Phrase Extraction, hence one need to read the entire phrase to understand the context

Incentivized

• Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.

Incentivized