Azure Batch vs. VinTank

To better serve their consumers, businesses that often interact with those clients who rely on Microsoft's software products may consider migrating to Azure. This program would be useful in any installation of a Microsoft product or suite that necessitates a test of the target environment. It is simple to maintain and implement, making it an ideal IT backbone. If a client doesn't have any use for this particular instrument, it's not going to be of any benefit to them.

Incentivized

VinTank is a tool for many facets of the wine and restaurant industry. Depending on the scale of your business, this tool can be managed and dispersed by an enterprise manager or solely owned by a social media/community manager. The ability to add multiple users and assign responses allows efficiency and proper knowledge to address specific issues brought by our social customers

• Managing the users
• Having multiple environments
• Creating multiple groups

Incentivized

• Geolocation Targeting - Discovers potential customers near your business using geolocation technologies
• Social Customer Relationship Management - Allows consumer segmenting and response to enhance the customer experience and satisfaction rates
• Brand Listening - Monitors millions of social conversations using social data to find who is talking about your brand
• Social Prospecting - Can discover potential customers based on context of their profiles, conversations and influence
• Specialized Social Index - Relevant to your competition and industry
• Analytics - Can gauge performance based on conversation, channel size, competition and social customer growth over time

• The user interface, in my opinion, might need further clarification.
• Any situation where a user's password has to be reset would benefit from this feature.
• Any accounts that were accidentally established more than once may be transferred over quickly and easily.

Incentivized

• Complete Social Channel Management - A platform integration (such as Hootsuite) for planning, scheduling, posting and team management on a larger scale. Would mean one less social management platform for myself.

Given the value of the tools presented, VinTank is a no-brainer. Being able to monitor social mentions of brands, segment customers on various interaction levels, enhance consumer response and experience, all while discovering new and influential customers make VinTank a must have software product for wineries and restaurants. Context of our social mentions have become extremely powerful and VinTank has delivered the tools to use this data to its full potential to deliver true ROI

They both are great tools and provide the services they have implemented. They are two competing companies that have different cultures and forward mission agendas. I would say Azure is a little easier to support through their user interface for the IT support side of things. Both tools are useful and have their own strength and weakness. If you're a dynamic company with a multitude of customers then both are a required tool to have.

Incentivized

• After initial setup, we now have significantly less time spent processing data.
• The automation of data formatting and display after processing is exciting because it frees us to focus on the data itself.
• Since using Batch, we have significantly decreased the number of items we previously utilized.

Incentivized

• Enhances Customer Service - Can discover conversations taking place and cater to the needs of our consumers in a more timely manner. Can also segment consumers based on interactions, purchasing behavior (with Vin65 integration) and influence.
• Discovers and Creates New Customers - I am able to discover potential customers with geolocation targeting and social prospecting. This helps drive traffic to our businesses while growing social awareness of our products.
• Efficient Customer Service Response - Continuous social monitoring allows me to stay on top of brand conversations and ensure timely responses to customer needs and dialog.