Azure Multi-Factor Authentication (Discontinued) vs. HID DigitalPersona

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Multi-Factor Authentication (Discontinued)
Score 7.9 out of 10
N/A
Microsoft's Azure Multi-Factor Authentication is the recently rebranded technology acquired with PhoneFactor in 2012. From 2018 it is no longer available as a standalone product.N/A
HID DigitalPersona
Score 8.7 out of 10
N/A
HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.
$3.75
per user per month
Pricing
Azure Multi-Factor Authentication (Discontinued)HID DigitalPersona
Editions & Modules
No answers on this topic
HID DigitalPersona
$3.75
per user per month
Offerings
Pricing Offerings
Azure Multi-Factor Authentication (Discontinued)HID DigitalPersona
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Azure Multi-Factor Authentication (Discontinued)HID DigitalPersona
Top Pros
Top Cons
Best Alternatives
Azure Multi-Factor Authentication (Discontinued)HID DigitalPersona
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Medium-sized Companies
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure Multi-Factor Authentication (Discontinued)HID DigitalPersona
Likelihood to Recommend
8.0
(1 ratings)
8.4
(87 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(7 ratings)
Usability
-
(0 ratings)
9.0
(5 ratings)
Support Rating
-
(0 ratings)
9.0
(6 ratings)
Implementation Rating
-
(0 ratings)
9.0
(4 ratings)
Ease of integration
-
(0 ratings)
7.3
(4 ratings)
User Testimonials
Azure Multi-Factor Authentication (Discontinued)HID DigitalPersona
Likelihood to Recommend
Microsoft
If your solution falls within their standard use case or you have Office 365 - then it makes total sense. If you need a lot of customization or have a really specific business process that causes you to deviate from the standard flow it usually makes more sense to create a custom solution
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HID Global
They are providing a wonderful experience in their application, which provides trustable Biometric integration. We can provide a secure gateway to enter our application using their services. If we ignore the high price of the application, they can be considered by any application that is working in any finance-related application.
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Pros
Microsoft
  • Ease of use
  • Interoperability
  • Industry standard
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HID Global
  • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
  • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
  • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
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Cons
Microsoft
  • It can be difficult to work with when deviating off the standard use cases
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HID Global
  • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
  • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
  • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
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Likelihood to Renew
Microsoft
No answers on this topic
HID Global
It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
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Usability
Microsoft
No answers on this topic
HID Global
I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
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Support Rating
Microsoft
No answers on this topic
HID Global
Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
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Implementation Rating
Microsoft
No answers on this topic
HID Global
Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
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Alternatives Considered
Microsoft
Honestly, they are very similar as is much of their offerings. It really comes down to which ecosystem are you already invested in? It doesn't make a lot of sense to try and interop with every cloud vendor - pick one and use them. While there used to be substantial differences in the cloud platforms, they are at basic parity now
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HID Global
We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
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Return on Investment
Microsoft
  • Overall, it's a really good value compared to building a custom solution that you have to maintain
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HID Global
  • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
  • Users don't have to wait for Helpdesk to get around to helping them log in.
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ScreenShots