HID DigitalPersona

HID DigitalPersona

HID DigitalPersona

170 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
HID DigitalPersona	Score 8.9 out of 10	N/A	HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.	$3.75 per user per month

Pricing

HID DigitalPersona

Editions & Modules

HID DigitalPersona: $3.75
per user per month

Offerings

Pricing Offerings
HID DigitalPersona
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

Required

Additional Details

—

More Pricing Information

Community Pulse
	HID DigitalPersona
Considered Both Products	HID DigitalPersona SD Sourabh Diwakar IAM Consultant Chose HID DigitalPersona HID is really good as it offers everything with one software. the best part is its integration with azure ad. it also offers windows log on and vpn services as well which makes it really powerful. Incentivized Helpful? AK Ajeet Kumar Senior Technical Recruiter Chose HID DigitalPersona Not proper usage with AWS but HID has been really versatile it just works as we need to login to system has become really easy and fast because of it. The multi factor authorization gives you the freedom to chose from a variety of authentication methods such as biometric login, … Incentivized Helpful? AG Ankur Gautam Data Analyst Chose HID DigitalPersona In comaprison to okta its better suited as it has array of authentication methods and it also offers login via biometric which according to me is not present in the other software. Incentivized Helpful? PT Parul Thakur Consultant Chose HID DigitalPersona HID is really superior because we can use it on any device. It also has MFA (Multi-factor authorization), which provides an extra layer of security. Incentivized Helpful? KT Kartik Tyagi Account manager Chose HID DigitalPersona HID DigitalPersona is a better optionbecause of its many authentication factors,integration options, andcentralized management. Incentivized Helpful? Anant Chauhan Engineering Recruiter Chose HID DigitalPersona They both are great and offer great features such as single sign on and top, but HID DigitalPersona is ahead of Ping identity because it offers Biometrics as well and it can also work in offline setting as well. Incentivized Helpful? Verified User Account Manager Chose HID DigitalPersona Strong authentication, multifactor authentication, biometrics, and integration set HID DigitalPersona apart, making it an excellent option for a range of authentication requirements. Incentivized Helpful? Samarendra Mishra Java Developer Chose HID DigitalPersona I don't have excessive experience with One login, but it wasn't as feature rich as HID DigitalPersona. The best part about HID DigitalPersona is that it can be used in offline settings as well. Incentivized Helpful? AK Ajeet Kumar IT Consultant Chose HID DigitalPersona HID serves all our purposes and is not that expensive its integration with microsoft active directory makes it super helpful. It is loaded with features that are not just for show off but actually works its a great software and we dont think any other software can match its … Incentivized Helpful? Verified User Manager Chose HID DigitalPersona HID DigitalPersona is a great software from others as it provides a great security and trusted 2 factor authentication which helps in creating a system integrator with trust and ease of use it has been proved to be a great software by it's easy and accessible user interface … Incentivized Helpful? Ripunjoy Goswami Software Developer Chose HID DigitalPersona I am a user/admin and don't have any role in the selection of this software. Incentivized Helpful? Verified User Manager Chose HID DigitalPersona HID provides better integration option more authentication options and its easier to use. The integration which helps HID the most is Azure's active directory it makes HID better in all regards. It acts as a centralized system to protect all the resources and data of your … Incentivized Helpful? Verified User Consultant Chose HID DigitalPersona Okta Workflows (previously Azuqua) focuses on application integration and workflow automation while HID DigitalPersona stresses authentication security and compliance. Incentivized Helpful? Mayank Aggarwal Sr IT Consultant Chose HID DigitalPersona The benefit of HID DigitalPersona is it uses a biometric method for authentication. It can be integrated with Azure which means it is more features reach and offers multiple factor authorization and SSO. Incentivized Helpful? Verified User Consultant Chose HID DigitalPersona A number of factors, including HID DigitalPersona's extensive range of authentication methods, easy integration with Microsoft Active Directory, support for a variety of use cases, robust compliance and security features, and affordable pricing or licensing models, may make it … Incentivized Helpful? Dave Fromdahl Information Technology Systems Administrator Chose HID DigitalPersona I haven't tried any other vendors. Incentivized Helpful? Verified User Employee Chose HID DigitalPersona We have used HID DigitalPersona for over 8 years and have been so satisfied with the product that we just haven't even looked because we like the product that much. Incentivized Helpful? Verified User Administrator Chose HID DigitalPersona We went the other direction. DigitalPersona was our initial implementation, but we have moved away from DigitalPersona and moved to a product called TecMFA. Our organization has implemented Okta as our application and Azure as our multifactor authentication platform, and … Incentivized Helpful? SH Sue Holtmann Business Development Manager, Security Chose HID DigitalPersona Nice durable product. Good price point. Incentivized Helpful? JW Joey Watson VP of IT Chose HID DigitalPersona None Incentivized Helpful? Verified User Administrator Chose HID DigitalPersona none Incentivized Helpful? JB Jordan Bender Cyber Security Specialist Chose HID DigitalPersona We evaluated Cisco DUO but ultimately chose HID because of their support for biometrics. With DUO every user would have to have the authentication app on their personal phone and pull it out each time they had to log in. We definitely did not want this for our frontline staff … Incentivized Helpful? Verified User Engineer Chose HID DigitalPersona I was not involved in the Tool / Solution approach when HID DigitalPersona was adopted but considerations were in terms of scalability once other areas of the organization undergo Cloud transformation. The second major factor which was compared and debated internally was Long … Helpful?
Top Pros	Pro Active directory Pro Ease of use Pro Password management
Top Cons	Minus Tech support Minus Third party Minus Facial recognition

Best Alternatives
	HID DigitalPersona
Small Businesses	WatchGuard AuthPoint Score 9.0 out of 10
Medium-sized Companies	Cisco Duo Score 9.4 out of 10
Enterprises	Cisco Duo Score 9.4 out of 10
All Alternatives	View all alternatives

User Ratings
	HID DigitalPersona
Likelihood to Recommend	8.8 (104 ratings)
Likelihood to Renew	9.0 (7 ratings)
Usability	9.0 (5 ratings)
Support Rating	9.0 (6 ratings)
Implementation Rating	9.0 (4 ratings)
Ease of integration	7.3 (4 ratings)

User Testimonials
	HID DigitalPersona
Likelihood to Recommend	HID Global We are in the medical profession, so we need a highly secure system for usage. HID is really helpful if an organization is working with or dealing with very sensitive and confidential data. It has great authentication methods, such as biometric login and smart cards, and one can choose OTP as well for authentication. Incentivized PT Parul Thakur Consultant Read full review
Pros	HID Global Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls. It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups. Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things. Incentivized JB Jordan Bender Cyber Security Specialist Read full review
Cons	HID Global I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints. I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on. I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it. Incentivized Owen Heuston IT Specialist Read full review
Likelihood to Renew	HID Global It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away. Incentivized Dave Fromdahl Information Technology Systems Administrator Read full review
Usability	HID Global I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc. Incentivized Verified User Anonymous Read full review
Support Rating	HID Global Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone. Incentivized Verified User Anonymous Read full review
Implementation Rating	HID Global Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login. Incentivized Verified User Anonymous Read full review
Alternatives Considered	HID Global We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well. Incentivized KG Ken Grimes IT Manager Read full review
Return on Investment	HID Global I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords. Users don't have to wait for Helpdesk to get around to helping them log in. Incentivized Verified User Anonymous Read full review
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