B2W Maintain vs. Bentley Navigator

We use the full suite of features in Maintain as it covers most of our needs, it is nice to have most of your data in one system, much easier to manage. We use telematics from third parties and even though we use the Parts/Inventory/Purchasing we sometimes need to go through the vendor portal to order but for the most part those work well most of the time, very little issues or minor ones at that. We can manage our shop/fleet/mechanic departments through this one program for the most part and users adapt to it very quickly.

Incentivized

I think the complexity and cost of the program make it particularly useful, in situations where: the project is relatively large, with a wide variety of specialties that interact and depend on one another, and with specialists who are not physically together and whose communication and understanding is vital for the proper development of the project. If the project does not meet these characteristics, it is preferable to use less complex tools, cheaper, and that require less effort training the staff to use the software in question.

Incentivized

• Automatic Scheduling of Maintenance through Programs
• Other users can submit requests through track
• Telematics plug-ins help keep track of hours/mileage
• GPS location to track equipment

Incentivized

• It allows the different specialists or users, to make virtual and quick analyzes that have been translated into the rapid resolution of problems.
• Bentley Navigator allowed me to incorporate and manage important amounts of information that were key in the design phase, and that being inputs for different areas could be a source of conflict. The conflicts that have been generated are much smaller than those seen in similar projects previously carried out without the help of this tool.
• Allowing the visualization of the information in 3D models, added to its capacity to export 3D models as PD files, has allowed to increase the fluidity and communication of information with the client, which has translated into a reduction of the hours invested by the technical manager in that activity.

Incentivized

• Viewpoint Vista sync limits level of detail exchanged between systems
• Telematics import occasionally missed some readings
• Dashboards could be easier for common end user to configure

Incentivized

• It could give alert messages warning that the information that is of shared use, has the latest version, with all the updated modifications.
• The information contained in the visual reports currently generated by the software could be expanded.

Incentivized

Very easy for users to learn the system. The interface is easy to navigate. Contains fields for all the info we want to capture. Very little bugs occur and maintenance is low. Available on mobile (tablet/phone). Doesn't take long to perform most functions. Configuration isn't difficult except for when integrating with third parties for telematics and other data transfer. Aside from those few integrations, it performs most of the functions we need within the program.

Incentivized

B2W Maintain is the only program we used day-to-day to manage our fleet. We also have Viewpoint Vista but it isn't really used for equipment other than to track the financials (purchase, sale, depreciation, taxes, etc.). Vista does have features for fleet management but they aren't as good our easy to use as B2W Maintain and it isn't close. Vista as a whole is an older program (getting retired 1/1/2027) without a web interface or easy to use user interface, it doesn't really compare, but it is what we we use for accounting so equipment records need to be stored there. I would never use Vista to actually actively manage the fleet and shops.

Incentivized

The tools and functionalities that have been used previously, are not commercial software, they have been software developed internally, of course much simpler and less functional than commercial software such as Bentley and its competition. This fact clearly obeyed a guideline of the organization that aimed to minimize the costs associated with the acquisition of software such as the Bentley.

As you learn from the experience and mistakes, once you lost a lot of time and money because you did not have the necessary tools to guarantee the timely flow of information, between personnel who were physically distant from each other but who needed of a very high technical interaction. As a result of this fact, the use of tools such as this was proposed as a test, in order to evaluate its real usefulness over time.

Incentivized

• Regular maintenance is scheduled before a problem occurs
• Items are easily created and prioritized for the shop
• Mechanic hours (work orders assigned) can be easily managed

Incentivized

• The frequency and quality of information flow between field and office staff has improved.
• The costs for cellular use concepts associated with the sharing of information associated with the projects where the software has been used have been reduced compared to projects where more traditional control tools have been used.

Incentivized