B2W Maintain Helps Efficiently Manage our Fleet
April 13, 2023
B2W Maintain Helps Efficiently Manage our Fleet
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with B2W Maintain
I think Maintain is a great program that provides many benefits. We use the full suite of features of B2W Maintain and it covers nearly all our needs. Scheduling maintenance through the Programs module has been very helpful in keeping our fleet maintained, maintenance work doesn't get missed or fall through the cracks. Automatically creating work orders is a very helpful feature that saves time. Being able to submit tickets though track makes it easier for field employees to let our fleet employees know what work needs to be done and when it needs to be done. We also manage parts inventory through Maintain, using the Parts, Inventory and Purchasing modules. Equipment is tracked through the Equipment module. Time cards track work hours performed and on what equipment before being exported to payroll. The Schedule module helps organize and plan the requests and work orders the shops receive while presenting it an easy to read user interface. If there was anything I would improve it would be the sync between B2W and Viewpoint Vista and telematics imports. We've had some difficulties getting the equipment to sync over correctly b/c the fields we use in Vista don't always directly align with the fields in B2W, primarily separating equipment departments under the same company code. This is more of a system issue than a maintain issue, once the data is in there aren't many problems.
Pros
- Automatic Scheduling of Maintenance through Programs
- Other users can submit requests through track
- Telematics plug-ins help keep track of hours/mileage
- GPS location to track equipment
Cons
- Viewpoint Vista sync limits level of detail exchanged between systems
- Telematics import occasionally missed some readings
- Dashboards could be easier for common end user to configure
- Programs
- Schedule
- Request and Work Orders
- Parts and Inventory
- Regular maintenance is scheduled before a problem occurs
- Items are easily created and prioritized for the shop
- Mechanic hours (work orders assigned) can be easily managed
B2W Maintain is the only program we used day-to-day to manage our fleet. We also have Viewpoint Vista but it isn't really used for equipment other than to track the financials (purchase, sale, depreciation, taxes, etc.). Vista does have features for fleet management but they aren't as good our easy to use as B2W Maintain and it isn't close. Vista as a whole is an older program (getting retired 1/1/2027) without a web interface or easy to use user interface, it doesn't really compare, but it is what we we use for accounting so equipment records need to be stored there. I would never use Vista to actually actively manage the fleet and shops.
Do you think B2W Maintain delivers good value for the price?
Yes
Are you happy with B2W Maintain's feature set?
Yes
Did B2W Maintain live up to sales and marketing promises?
Yes
Did implementation of B2W Maintain go as expected?
Yes
Would you buy B2W Maintain again?
Yes
B2W Maintain Feature Ratings
Using B2W Maintain
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Requests
- Work Orders
- Programs
- Time Cards
- Schedule
- Equipment
- Integrate with Vista
Yes - Works well for submitting and viewing requests and work orders so mechanics and field users will be able to submit, view, and track work to be performed on equipment, the info needed is all there and cuts out any confusion about what is being done by whom.
Comments
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