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B2W Maintain has proven to be an invaluable tool in the construction industry, addressing a range of maintenance challenges and enhancing …
Overview
What is B2W Maintain?
B2W Maintain is a Computerized Maintenance Management System (CMMS) that aims to reduce downtime and fleet maintenance costs by automating preventive maintenance and connecting the field, shop, and office in real-time. The vendor states the software streamlines repair requests and…
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What is B2W Maintain?
B2W Maintain is a Computerized Maintenance Management System (CMMS) that aims to reduce downtime and fleet maintenance costs by automating preventive maintenance…
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Product Details
- About
- Integrations
- Tech Details
What is B2W Maintain?
B2W Maintain is a Computerized Maintenance Management System (CMMS) that aims to reduce downtime and fleet maintenance costs by automating preventive maintenance and connecting the field, shop, and office in real-time. The vendor states the software streamlines repair requests and work order processes and provides centralized access to equipment status and repair history.
Contractors can use B2W Maintain to establish and manage recurring preventive maintenance intervals. A Maintain Dashboard provides managers and executives with a snapshot of maintenance activities and metrics and the option to drill down for details. A mobile app enables mechanics to create and fulfill repair requests and work orders, access documentation, and submit timecards remotely. Additional features include warranty tracking, parts inventory control, and telematics and GPS integration.
Within the B2W Software ONE Platform, B2W Maintain can receive repair requests from the B2W field tracking application and provide equipment status to the B2W Scheduling and dispatching application automatically in real-time.
B2W Maintain Features
- Supported: Streamlined repair request and work order processing
- Supported: User-defined preventive maintenance plans
- Supported: Enterprise-wide visibility of equipment status, location and repair history in real-time
- Supported: Automated warranty tracking: equipment, components and parts
- Supported: Parts inventory control and purchasing integration
- Supported: Agnostic telematics integration
- Supported: Unified with B2W Track and B2W Schedule: receive repair requests from the field, providing automatic equipment status updates
B2W Maintain Screenshots
B2W Maintain Videos
B2W Maintain Introduction: Fleet Maintenance & Management
Demonstration: B2W Maintain for Fleet Maintenance and Management
B2W Maintain Integrations
B2W Maintain Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Web Browser (OS agnostic), Windows 8, Windows 10 |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States, Canada |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
B2W Maintain has proven to be an invaluable tool in the construction industry, addressing a range of maintenance challenges and enhancing operational efficiency. By leveraging this software, companies have experienced a significant decrease in emergency repair rate, resulting in improved scheduling compliance by over 20%. The shift from corrective to proactive and preventive maintenance has also been instrumental in streamlining operations. As a result, equipment downtime has been reduced to less than 10%, boosting workshop productivity and efficiency.
Moreover, B2W Maintain facilitates seamless collaboration between different teams, maximizing output while minimizing costs. Users have praised the system for its robust features that enable effective fleet maintenance through scheduling, work order creation, and ticket submission. Furthermore, the software manages parts inventory and purchasing, tracks equipment status, and conveniently exports time cards for payroll processing.
The Schedule module of B2W Maintain empowers users to effortlessly organize and plan requests and work orders, further optimizing workflow. However, some users have encountered difficulties with syncing equipment data between B2W and Viewpoint Vista due to misalignment of fields. Nevertheless, the overall consensus is that B2W Maintain is a top-tier solution when it comes to construction bidding and project management systems.
In addition to its comprehensive functionality, B2W Maintain provides responsive customer support that is proactive in addressing user needs. This enhances the user experience and ensures a smooth implementation process. Overall, B2W Maintain has proven its worth as an indispensable tool for construction companies seeking to streamline maintenance operations while maximizing productivity and efficiency.
Efficient Maintenance Management: Many users appreciate the ability to track and set up service intervals for each machine, allowing for efficient maintenance management. This feature has been mentioned by multiple reviewers as a valuable tool that helps them stay on top of their equipment maintenance.
Enhanced Communication and Collaboration: The communication and collaboration between the product development team and the users' own team is highly valued by many reviewers. This close partnership results in the release of valuable tools that support their equipment maintenance. The collaborative approach has been praised by several users for its effectiveness in meeting their specific business needs.
User-Friendly Navigation and Support: Multiple reviewers have highlighted the software's user-friendly interface, mentioning how easy it is to navigate through different features. Users appreciate the ease of contacting customer support for assistance when needed. This prompt and accessible support system contributes to a positive user experience with B2W Maintain.
Limited Reporting Tools: Some users have expressed dissatisfaction with the reporting tools, stating that they are primitive and limited in functionality. They have mentioned a desire for more advanced and customizable reporting options to create custom reports independently.
Lack of Customization in Dashboards: Reviewers have noted that the dashboards do not meet their expectations in terms of customization. They have highlighted concerns regarding user group settings and security roles, wishing for more flexibility in tailoring the dashboards to their specific needs.
Absence of Notifications or Alerts: Several users have encountered challenges due to the lack of notifications or alerts within the software. This has made it difficult for teams to stay informed about new requests and notify requestors about completed tasks, causing delays and communication issues.
Attribute Ratings
Reviews
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April 13, 2023
B2W Maintain Helps Efficiently Manage our Fleet
I think Maintain is a great program that provides many benefits. We use the full suite of features of B2W Maintain and it covers nearly all our needs. Scheduling maintenance through the Programs module has been very helpful in keeping our fleet maintained, maintenance work doesn't get missed or fall through the cracks. Automatically creating work orders is a very helpful feature that saves time. Being able to submit tickets though track makes it easier for field employees to let our fleet employees know what work needs to be done and when it needs to be done. We also manage parts inventory through Maintain, using the Parts, Inventory and Purchasing modules. Equipment is tracked through the Equipment module. Time cards track work hours performed and on what equipment before being exported to payroll. The Schedule module helps organize and plan the requests and work orders the shops receive while presenting it an easy to read user interface. If there was anything I would improve it would be the sync between B2W and Viewpoint Vista and telematics imports. We've had some difficulties getting the equipment to sync over correctly b/c the fields we use in Vista don't always directly align with the fields in B2W, primarily separating equipment departments under the same company code. This is more of a system issue than a maintain issue, once the data is in there aren't many problems.
- Automatic Scheduling of Maintenance through Programs
- Other users can submit requests through track
- Telematics plug-ins help keep track of hours/mileage
- GPS location to track equipment
- Viewpoint Vista sync limits level of detail exchanged between systems
- Telematics import occasionally missed some readings
- Dashboards could be easier for common end user to configure
- Programs
- Schedule
- Request and Work Orders
- Parts and Inventory
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90%
9.0
47.5%
4.8
- Regular maintenance is scheduled before a problem occurs
- Items are easily created and prioritized for the shop
- Mechanic hours (work orders assigned) can be easily managed
B2W Maintain is the only program we used day-to-day to manage our fleet. We also have Viewpoint Vista but it isn't really used for equipment other than to track the financials (purchase, sale, depreciation, taxes, etc.). Vista does have features for fleet management but they aren't as good our easy to use as B2W Maintain and it isn't close. Vista as a whole is an older program (getting retired 1/1/2027) without a web interface or easy to use user interface, it doesn't really compare, but it is what we we use for accounting so equipment records need to be stored there. I would never use Vista to actually actively manage the fleet and shops.
- Requests
- Work Orders
- Programs
- Time Cards
- Schedule
- Equipment
- Integrate with Vista
Yes
Works well for submitting and viewing requests and work orders so mechanics and field users will be able to submit, view, and track work to be performed on equipment, the info needed is all there and cuts out any confusion about what is being done by whom.