Back vs. SolarWinds Server & Application Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Back
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Back is a collaboration and automation platform that enables internal service and business operations teams to manage workplace requests in one platform. The digital workplace promised to improve work for humans. But instead of removing distractions, it multiplies them. Finding or filing a piece of information can be time consuming, as everything is scattered throughout various systems. Getting help for a problem from the right colleague isn’t trivial, as different teams often use…
$40
per agent per month
SolarWinds Server & Application Monitor
Score 7.9 out of 10
N/A
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.N/A
Pricing
BackSolarWinds Server & Application Monitor
Editions & Modules
Business
€40
per agent per month
No answers on this topic
Offerings
Pricing Offerings
BackSolarWinds Server & Application Monitor
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSAM pricing starts at $2,995.
More Pricing Information
Community Pulse
BackSolarWinds Server & Application Monitor
Features
BackSolarWinds Server & Application Monitor
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Back
-
Ratings
SolarWinds Server & Application Monitor
5.9
279 Ratings
25% below category average
Application monitoring00 Ratings6.7269 Ratings
Database monitoring00 Ratings6.3233 Ratings
Threshold alerts00 Ratings6.3274 Ratings
Predictive capabilities00 Ratings5.0218 Ratings
Application performance management console00 Ratings7.0242 Ratings
Collaboration tools00 Ratings4.5150 Ratings
Out-of-the box templates to monitor applications00 Ratings6.3259 Ratings
Application dependency mapping and thresholding00 Ratings4.7219 Ratings
Virtualization monitoring00 Ratings7.0237 Ratings
Server availability and performance monitoring00 Ratings6.3272 Ratings
Server usage monitoring and capacity forecasting00 Ratings6.3253 Ratings
IT Asset Discovery00 Ratings4.5201 Ratings
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BackSolarWinds Server & Application Monitor
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GitLab
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Score 8.6 out of 10
Medium-sized Companies
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Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
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ManageEngine Site24x7
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BackSolarWinds Server & Application Monitor
Likelihood to Recommend
-
(0 ratings)
8.8
(278 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(10 ratings)
Usability
-
(0 ratings)
8.6
(29 ratings)
Availability
-
(0 ratings)
9.9
(3 ratings)
Performance
-
(0 ratings)
6.0
(3 ratings)
Support Rating
-
(0 ratings)
9.0
(21 ratings)
Online Training
-
(0 ratings)
4.5
(1 ratings)
Implementation Rating
-
(0 ratings)
4.5
(3 ratings)
Configurability
-
(0 ratings)
1.0
(2 ratings)
Ease of integration
-
(0 ratings)
4.5
(2 ratings)
Product Scalability
-
(0 ratings)
9.9
(3 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(2 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(2 ratings)
User Testimonials
BackSolarWinds Server & Application Monitor
Likelihood to Recommend
Back
No answers on this topic
SolarWinds
SolarWinds Server & Application Monitor is an excellent tool for keeping tabs on all of your servers, network connections, and applications. It can be configured and customized with dashboards to help your team keep an eye on all of your critical resources and the status of your network. It can also be configured to alert you via email, text, or API hooks to on-call software to ensure your team is notified when something is not running correctly.
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Pros
Back
No answers on this topic
SolarWinds
  • Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
  • Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
  • It also helps us monitor Warranty expiration for physical servers.
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Cons
Back
No answers on this topic
SolarWinds
  • Provides basic monitoring/visibility. Visibility into detailed/fine-grained issues best suited for more specialized/expensive solutions.
  • Licensing per monitored application rapidly uses up purchased license count.
  • More out-of-the-box templates or easier setup of monitoring less-common applications would make the solution more appealing given the target audience of the product.
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Likelihood to Renew
Back
No answers on this topic
SolarWinds
We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.
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Usability
Back
No answers on this topic
SolarWinds
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
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Reliability and Availability
Back
No answers on this topic
SolarWinds
The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.
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Performance
Back
No answers on this topic
SolarWinds
The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.
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Support Rating
Back
No answers on this topic
SolarWinds
I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
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Online Training
Back
No answers on this topic
SolarWinds
It was sufficient to read their documentation and watch videos.
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Implementation Rating
Back
No answers on this topic
SolarWinds
Make sure SNMP and WMI are configured ahead of time
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Alternatives Considered
Back
No answers on this topic
SolarWinds
Nagios requires far more manual work to configure than SolarWinds does, though that also encourages customization and perfect-fit solutions. Nagios also requires far, far fewer resources to run than SolarWinds: SolarWinds wants great gobs of memory and disk, while Nagios is refreshingly humble. Nagios starts working from the first minute, too, whereas SolarWinds needs lots of set-up time.
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Scalability
Back
No answers on this topic
SolarWinds
It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
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Return on Investment
Back
No answers on this topic
SolarWinds
  • Less time spent investigating causes of issues. We are alerted straight away and can find the root cause of the issue in less time.
  • We have been able to ditch all our previous individual monitoring solutions, none of which integrated with each other for a single solution which fully integrates with each of the different modules to provide a single portal for monitoring and alerting.
Read full review
ScreenShots

Back Screenshots

Screenshot of Manage requests in one intuitive platformScreenshot of Answer requests directly in the Back appScreenshot of Track the number of requests and the time spend

SolarWinds Server & Application Monitor Screenshots

Screenshot of Multi-vendor application performance monitoringScreenshot of Multi-vendor server monitoringScreenshot of Application dependency mapping with AppStack™ dashboardScreenshot of Microsoft Exchange performance monitoring with AppInsight™ templateScreenshot of Microsoft IIS performance monitoring with AppInsight™ templateScreenshot of Server hardware health monitoring