Reviews (1-25 of 199)
- It does a good job of letting us know when a server goes offline, or when it is rebooted.
- It warns us when we are getting low on disk space.
- It lets us know if a node on the network, such as a switch or other critical network device, is offline.
- It provides feedback in the case of an outage, letting us know time and the resources that were impacted by the outage.
- Most alerting tools are a challenge to get fine tuned, Solar winds is no exception to this.
- The GUI for managing the Alerts is pretty klunky and could use a face lift.
- The application monitor portion is a little more challenging to get setup. To the point that we don't use it very much.
- It integrates with MS Windows, so you can keep track of services, processes or nic utilization/bandwidth.
- You can also view the history of a lot of the monitor you choose. It can be helpful to isolate an issue if it's happening at a regular interval.
- Linux and non-Windows OSs are supported using SNMP and even an agent if want to take advantage of other Solarwinds features.
- It plays nice with other software, so you won't have conflicts with monitoring. Always a plus if more than one team is looking at data on the host.
- Not much to say here. If you think of something, check the community. Not really a con, just like anything, do some research.
- The granularity in its alerts and reporting gives me access to critical information, especially in compliance.
- Its LDAP integration with Active Directory really helps in keeping organized our "Master List" of network-connected devices.
- Once, when my Windows Server Update Service was unavailable, was able to implement patches through it.
- The GUI is very user intuitive.
- I would much like to see the modules sold in categorically grouped bundles, such as a networking bundle which would include all modules relating to the network.
- Would love to see an addition of an API or something like that to connect to VMware Vcenters.
- Found that if you acknowledge alerts, it makes it very difficult to remediate them inside of the program.
- The plugin and cohesiveness between Server & Application Monitor (SAM) and Database Performance Monitoring (DPA) greatly increase our DBA's time management.
- It allows us to easily drill down into an issue and helps us see the root cause of the issue. Whether it is hardware related or on the application/software related.
- It helps gives us very nice statistical information so we can see trends in multiple areas.
- Not really sure. We are very pleased with its functionality, and it is fairly easy and straight forward on its use.
- Monitoring server performance and up-time.
- Diagnosing issues with applications.
- Tracking down issues with applications.
- Preventing outages, you know when an issue has occurred rapidly.
- Offer professional services for new installations.
- Offer training on the product, some companies would need training.
- Include Netpath/Netflow.
- It monitors many devices, which gives it flexibility.
- It has a solid graphics interface, and with some API use one can present graphical reports that are strong.
- It does not require much maintenance, and the upgrade path is relatively painless.
- I would like the ability to set trending 'capacity' thresholds. For example, I would like to know that someone is pushing 10Meg of data per min on the pipe for 3 minutes. I would like to get notifications on that.
- Versatility: The program allows for monitoring of almost any system, simple or complex and allows for intricately programmed alerts based on each monitor.
- Ease of use: Type in the URL, and you are greeted with a fully customizable dashboard with any and all of the pertinent features to your workflow.
- Modular: The program itself is very powerful, but the ability to add or remove features based on need is exceptional compared to competitors.
- Help links & additional tool-tips. Having thorough and easy to understand instructions is the most important part of software this comprehensive and it would be great to include direct links to wiki pages.
- Monitor/Alert templates. The program could use more and simpler alerts and monitors.
- High quality Performance monitoring tool
- Centralized monitoring tool
- One of the best APM software in the market
- The costs are one of the factors, as there are so many.
- The GUI could be more user-friendly and improved for users.
- Server monitoring.
- App monitoring.
- Logging and debugging.
- Alerts setup.
- And customizing different monitoring metrics.
- Very customizable so you only get what you are looking for.
- Works great out of box with the built in templates.
- User templates uploaded to Thwack allow you to find a solution to a monitoring problem without implementing it from scratch.
- Too integrated into the suite of products. Fields that are needed for network equipment must be filled out for servers and applications.
- Real-time data reporting - During mandatory state testing periods, it allows us to keep servers load balanced and running under 50% load.
- Application monitoring - I have several UPS's deployed throughout our district. The application monitoring allows me to see runtimes, schedule battery replacements, monitoring of loads.
- Our database servers are crucial to our daily operations. By monitoring the databases, our DBA's can keep up with database programming to keep things from slowing down and build efficient reports that won't slow the system down.
- Better documentation. Documentation is in a true technical format. Some easier documentation would help the new people entering into monitoring engineering get their software instance up and running quicker.
- Better up-time of devices. SolarWinds does a great job of letting us know when a system goes offline. Either via a failed ping response or WMI query to the Windows-based server, or even SNMP to a network device.
- Service monitoring. We have used SolarWinds to monitor Windows services on various machines. It can alert us if the service fails and even restart that service if would like it to.
- Configuration change. SolarWinds help us deploy switching configuration changes. It also has an HTML based SSH console for switch management that is very convenient.
- The UI still need a large refresh. The system seems very slow at times.
- Editing a "node" property is slow and clunky. There are long wait times dues to entire pages refreshing.
- No PowerShell scripting support to control SolarWinds for mass changes.
- Provides accurate reporting on server and application uptimes
- Presents data in an easy to read format, which can be customized to user's needs
- Easily customizable to monitor complex applications
- Can be complicated to learn, if you are managing multiple products
- Possibility for information overload and clutter without customization
- Forecasting server behaviors
- Historical performance reports
- Correlation of historical data
- Easy implementation
- Go community support and online information available for users
- Reporting generation when you need to create from zero a report
- Forecasting server behvior is not to easy to set up
- Setting up alerts and baselines
- Very easy to set-up.
- Very easy to administer.
- Not a steep learning curve to get to know the product.
- Creating custom alerts for multiple objects can be cumbersome.
- Adding a user account with a password to use for scanning purposes requires a lot of steps.
- Alerting: Not only can you alert on apps/services/components/system resources, but SAM also addresses over-alerting if a system/application goes off-line by using a parent/child system relationship. If the parent system goes off-line and you have alerting setup on the components, SAM is smart enough to recognize the parent is down and not inundate you with all child resources that went off-line.
- Integration into the Orion product: SolarWinds does a great job integrating SAM into not only Orion but Orion's other products that monitor systems.
- The breadth of what can be monitored: SAM's extensive list of what it can monitor on top of adding whatever system/component that's not included in Orion's provided pre-made list of choices made it an easy sell to us.
- All the issues we had have been addressed by past SAM versions.
- Alerts our team when a server or service is at a threshold, so we can respond accordingly.
- Allows us to monitor custom Windows services that our application uses.
- Adding a new application monitor to a server can sometimes be cumbersome. The flow can be improved.
- Can't think of any other cons.
- Provide raw TCP packet data.
- Trend a large amount of data captured.
- Provide some direction of potential source issues.
- Better organization of information.
- More visual representation of information.
- Easier setup of source/collection/monitor systems.
- Coloration to NPM, net flow, etc. The single record of truth was a big win for us.
- It has great simplicity to run. We did not need a higher level engineer.
- Support from SolarWinds is always great.
- Tighter API driven metrics across the platform.
- Immediately alarms if the disk has not enough free space.
- The most powerful tool is that you can design your own monitor, depending for example on the existence of a file, its size, and its contents.
- Mainly, if the issue is resolved, SAM also alerts.
- Sometimes, changes in the equipment or on the server system cause issues, i.e. change of the FQDN of the server. Resolution is available but when there is a problem with SAM, the monitoring stops, so sometimes it causes more serious problems.
- Out of box templates for common applications cover a number of the applications we use. Can easily create custom templates for our more unusual applications.
- Integration with other parts of the Orion suite for better correlation of different items and dependencies.
- The out-of-box support for some of the Dell hardware could be stronger; especially around storage.
It's a bit more focused on Windows platforms and applications than others, but it does have support for them as well.
- Easy to use templates for out of box alerting.
- Easy to integrate and add nodes to monitor.
- Great for identifying issues and remediating.
- Support from Vendor sometimes is lacking.
- Some variables have gone missing in updates and lack of knowledge training for those.
- We would like more integrated application monitoring out of box experiences or ease of use for following community projects.
- It's very helpful for identifying DBA type issues before they become a larger problem (SQL Server).
- It's flexible, and the sensors work with many different platforms.
- It's straightforward to set up and deploy.
- It's not necessarily a bad thing, but there is an overload of information once you deploy, so it can be overwhelming to know where to start.
SolarWinds Server & Application Monitor Scorecard Summary
Feature Scorecard Summary
About SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities for IT pros enabling them to diagnose and troubleshoot issues faster. The vendor’s value proposition is that this solution prevents slow applications and downtime from impacting end-users and business services. Users can use this tool to pinpoint the root cause of application issues across various layers of the IT stack.
The vendor says SolarWinds SAM is affordable, easy to deploy, use and customize. Users can automatically discover their systems environment and start monitoring in about an hour. No professional services or consultation needed.
SAM is built on SolarWinds Orion® platform enabling native integration with Network Performance Monitor and other IT management software from SolarWinds.
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SAM pricing starts at $2,995.
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