TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/sf/fY/UWRMK8SAHSR2.PNGSolarWindsSolarWinds alerts free up our time from constant reporting.2018-11-18T01:25:49.383ZWe currently use SolarWinds as an uptime monitor as well as software configuration. It also serves as the main source of reporting on disk space and network utilization for our organization. We use it in combination with SCCM and ServiceNow to be able to prove the growing needs of our department and the current issues that our systems teams need to address.,Uptime reporting
Memory Utilization reporting
CPU Utilization reporting
Managing and sending alerts,Adding servers is not as intuitive as I'd like. It seems like there are multiple places to add, but only one method is correct.
There's a learning curve for new users to have to get past in understanding the administrative portions.
Sleeping email alerts for times during maintenance windows is not something we have gotten fully worked out.,7,Reporting to the upper level management team and to the business side of our company has become a lot easier in using the reporting between SCCM and SolarWinds. It also has made patching windows far easier to maintain as all other teams can check to see when machines are restarted and back up from the patching and do not have to use a separate tool.,Between our various tools, SolarWinds tends to be the bottom line on our discoveries that we check. We usually compare the discoveries made in SolarWinds to other tools to see if the other tools at our disposable are picking up the machines we need. SolarWinds tends to be the one that pulls in the most systems.,CPU utilization, disk space, and memory utilization were always hard to report to our teams so that the server maintenance team could clear issues away and have full information on what needed work. They now receive the alerts to ensure they have the information at their disposal and no longer have any excuse to not fix these problems before they cause more issues.,Reporting has been easier and more consistent.
Alerting is allowing our teams to always have the information they need for remediations.
SolarWinds has a lot of capabilities other tools do as well, but it allows us to cross-check our information from other programs as well.Kay PeekSolarWinds Server & Application Monitor perfect for monitoring applications and servers for issues2018-11-06T18:27:48.237ZWe use SolarWinds Server & Application Monitor to monitor all of our servers and the applications they run. I will let us know if there is an error with any application we have running and we can set up alerts to notify us that there is an issue via email and MMS message with the details we set up in the alert.,It has some out of the box commonly used application monitors for Windows
It has some out of the box commonly used application monitors for Linux
You can set up custom application monitors for Windows systems
You can set up custom application monitors for Linux systems,I wish there was more out of the box Linux application monitors
I wish it could communicate with TR-069 for monitoring our LTE,9,We mostly have on-premises server systems. We also sell cloud environment for our customers and monitor that as well for issues. We also monitor our customers modems and phone equipment for issues and when they go down. We often know about an issue before they do and are already troubleshooting to resolve issues.,At this time we do not use the automated discovery function of Solarwinds Server & Application Manager,We have used this function to tweak our performance required systems onto our Fastest storage and been able to reclaim some unused CPU and RAM from other machines.,Recently we have put in place an alert to notify us when a user gets locked out. This in turn tells us they are locked out before they usually even know it and we can quickly unlock them for less downtime.
Our chat in the company often will not start all services after updates on a server we set up a notification on that tells us that services are not running allowing us to get it up and working before users even come in for work.
Our dialer also frequently will not start services after server updates. We setup a notification to alert us when this happens so that we can fix the issue before our users that use the dialer even know there is a problem preventing downtime.,,We use it to monitor all our applications for issues
We use it to monitor all our servers for updates needed
We monitor all our servers for certificates that are about to expire
We monitor all our servers for low disk space
We set up alerts for critical issues on our applications and server issues,Product Features
Product Usability
Prior Experience with the Product
Vendor Reputation
Existing Relationship with the Vendor,9,20,2,Set up alerts to notify us when users get locked out during normal business hours. This cuts down on calls.
Use it to monitor our certificate expire dates so we can stay ahead and not have downtime on our websites due to certificates expiring
Use it to monitor updates that need to be deployed on our critical servers. this way we can see if we need to plan maintenance for update installation,As we get more and more Linux servers we will be able to monitor processes on those systems.
We could monitor for excessive password changes in the environment to see if there has been a breach.,9,SharePoint Designer, Juniper Ethernet Switches, Solarwinds Database Performance Analyzer for SQL Server, Unitrends Recovery Series Backup Appliance, Veeam Backup & Replication, WatchGuard XTM - Discontinued Product,No,I do not think I would change anything we have not had really any issues with the product as well as when we did support has gone as far as to get their engineers on the phone for a call to figure out the best way to monitor a solution we have in place.,No,10,No,We were trying to monitor our LTE wireless which does not communicate through SNMP. We set up a call with our LTE provider and SolarWinds to be able to monitor this system. They were able to provide 3 or more different ways to monitor the system when they got their engineers on the phone with us.,Updating the software was very easy and they went as far as to update all the other products at the same time now so its less time consuming
Easy to set up and you can scan your systems for applications that are running on servers and SAM will auto monitor them with default out of the box selection.,Monitoring Linux systems can be difficult but that may be because i do not have much experience in linux systemsRyhlen SchoeberlSolarWinds is an interesting system for keeping the place from burning down.2018-10-19T15:41:37.714ZWe are using the server and application monitor to ensure high performance to our end users. We utilize it to track down performance issues, hardware issues and network issues before the users are able to see the issue. Our end users are very sensitive to performance slowdowns, and with our VDI infrastructure, if one user sees an issue, they all do.,In depth monitoring. You can monitor practically any portion of a virtual or physical server.
Easy to read front page. Once the front page is configured, broad issues can be found early for further investigation.
Constant updates. New updates are always available for whatever you are monitoring.,Price. It's a good product, but they know it.
Complications. It can be intense to learn every nook and cranny of the product to get the most out of it.
Speed. While we do not have it running on the fastest hardware, it can be laggy.,7,We are only using on-prem systems at this time. While the features and capability of monitoring hosting and cloud technology is appreciated, at this time, we are not using it.,We have benefited, as it's pointed out several issues with performance that we'd have either never noticed, or would have had to dig very deep to find. Discovery is less optimal, but I don't believe it's SolarWinds' fault. I believe that there is little unification between the different platforms, which makes discovery needlessly difficult.,We have benefitted, as we have an environment with several vendor types spread across multiple sites. Since each vendor has it's own monitoring solution, it's very beneficial to be able to look into the full stack to determine the issue. Without that capability, finding the problem would have been nearly impossible.,It's difficult to put into numbers, as the network admin.,vRealize OperationsBrandon KoehlerSolarWinds Across the Enterprise2018-10-05T16:18:48.631ZCurrently it is deployed to monitor our IT infrastructure. We use it to monitor the network, servers, virtual infrastructure, services, UPS, workstations and printers. This monitoring is across the entire organization though other departments are not currently using or monitoring these resources. We are attempting to define customer pain points and proactively monitor for the causes of those pain-points. In addition we use SolarWinds to help us efficiently resolve issues in a re-active situation such as site outages or unplanned service outages.,Netflow information and configuration management of network devices works really well for us. As these two comprise two of the core products of SolarWinds Orion suite it's good that it does this
SAM (Application manager) Provides excellent insight into services and service states and is very customizable.
Support community is excellent (THWACK) as is the available free training from the SolarWinds Customer Portal. Which is good, you're going to need it due to the depth and complexity of the software suites.,SolarWinds Orion is not just one product. It's a bunch of cobbled together products gained from acquisitions. Because of that finding a standard way to manage devices is difficult, and understanding one product is no guarantee of understanding another.
The pane of glass that is Orion is very customizable. It is based on widgets but none of the widgets operate in a predictable way. There may be one that does what you want but you are going to have to find it and you will probably have to try 4 before you find one you like for what you are looking to do. A huge time-sync
The network-atlas software that lets you put your Orion objects in a visual layout is terrible. Right down to what you can set as defaults for fonts or labels and all the way to stability it is terrible.,7,The single pane of glass has given us a reason to at least look at consolidating monitoring software suites. From HVAC, Oracle, Cisco, Siemens (APC) monitoring tools down to a single customizable web interface. It's also given us much better insight into the enterprise as a whole across multiple IT silos.,Not sure we've seen this work. May be a support issue, may be due to what I described earlier as issues with network-atlas and stability. Our database always needs maintenance, the maintenance always fails.,From a network standpoint this has been largely true. Netflow, configuration audits and network performance monitor are really excellent at this. SAM would also be very good at this if, from a departmental standpoint, were prepared for what this requires. Criticality, process, escalation and responsible parties all need quite a bit of organization development for this to be effective.,Quickly identifying root cause has helped us reduce downtime.
Development of organization processes has had a marked improvement on our fire fighting requirements and put them closer to pro-active positions,Nagios, Cisco Prime LAN Management Solution and MAPCON ProNathan TennantSAMs best at Monitoring, Alerting and Troubleshooting our environments issues.2018-12-09T19:15:00.976ZSolarWinds Server & Application Monitor (SAM) is used across our entire environment - monitoring all servers and providing alerts and information to multiple departments. This addresses and confirms if issues are seen with systems and assists in the troubleshooting at various levels. We also use SAM to provide alerts to application owners and impacted parties to ensure issues are resolved in a timely manner.,Provides up/down/reboot notifications via customizable alerts to impacted parties
Provides insight on exchange, sql and other environments to assist with troubleshooting
Provides historical and forecasting data that can be used to assist with resource or server issues,Better seamless integration with vcenter, as in an api plugin
Better linkage for virtualization within the home page
Better details available for VMs,10,We are only using on-prem monitoring. The ability to provide a web page dashboard to any application owners and groups with their servers and applications listed, allows the application owners and impacted parties to proactively monitor and manage their servers. When faced with server and or application issues, being able to provide information and data that can be used to compare with other data sources and monitoring tools, to correlate a big picture, ensures that the source of the problem(s) are properly identified and assists in the correct remedies.,Yes, we use this feature as it assists in troubleshooting in problems in which other tools, such as third-party, virtualization, or operating system tools may not be able to identify. This helps to find where missing links can be, or where a "link" in the chain is unidentified or undocumented. Allowing us to see the "big picture" is unsurpassed in providing the best service for our internal customers.,Yes, we have benefitted from this capability, we use this very often to troubleshoot server/network issues. SolarWinds Server and Application Monitor allows us to either eliminate or narrow down issues as we can then work with our network team if and when applicable to continue troubleshooting or resolving issues. We are able to work with our network team (who also have the network components of SolarWinds) and work towards quick resolution of troublesome connections or application/server issues.,Always assists with alerting and works well
Very good for historical information
Provides a good "double check" when used with our other reporting tools
Good for forecasting,Anthony Bouvier
Windows
SolarWinds Server & Application Monitor
214 Ratings
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