TrustRadius
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.https://media.trustradius.com/product-logos/sf/fY/UWRMK8SAHSR2.PNGSolarWinds Server & Application Monitor ReviewWe use it to monitor our hosts at the colo for the IT dept. We get alerts on issues such as CPU, memory, and response times. It's good for our applications and detecting issues with our sites. We can proactively fix problems and troubleshoot the things that keep breaking so that everything is stable.,Monitoring Alerting Trending,Machine learning Anomaly detection Proactive alerting,7,We like to be able to see all the problems and diagnose them in one place. We can combine all our hosts whether at the colo or in the cloud so that we have visibility throughout our entire system. This makes our response time for RPO and RTO much better in our work.,We don't use visualization all that much to look at the relationships. It can be beneficial to diagnose the root cause that leads to downstream issues that will be resolved when the root is fixed and properly mitigated. It has nice pictures to get a holistic view of their system and inner workings.,It's good to get a good baseline to determine what the existing conditions are and then be able to identify outliers and anomalies that occur in the system. We can detect issues with the database or traffic to web servers and can respond to the issue and mitigate problems correctly and quickly.,Saves engineering time by 40%. Cut costs by 25%. Improved uptime by 30%.,SolarWinds Network Device MonitorA set of tools that you will WANT in your enviroment.In our environment, we use SolarWinds Server & Application Monitor across our organization to monitor servers and applications for various business units. These units are separate but under the corporate umbrella. The tool allows for a unified look at our segmented networks.,Monitoring server performance and up-time. Diagnosing issues with applications. Tracking down issues with applications. Preventing outages, you know when an issue has occurred rapidly.,Offer professional services for new installations. Offer training on the product, some companies would need training. Include Netpath/Netflow.,10,We are a mixed environment. On-premise, cloud, stand-alone, and special requirements. In my environment, you may have devices or systems at remote locations, in the cloud, off-domain, on other domains, or mobile. The tool allows us to manage all of these devices from one pane of glass. Problems are discovered quickly, and the management of these remote devices is made simple.,We have benefited greatly from this capability. Before using the tool, there was little to no insight. The insight given by the tools allows for problems to be discovered quickly, actions to be taken quickly to fix issues before they are realized. If you can monitor your applications and server usage, you can prevent issues that cause downtime.,Prior to having the tool, applications were not monitored, virtualization systems were monitored separately, which created a lot of wasted time and overhead. Because the product does to many things, you need fewer people to manage, you spend less time jumping through a gambit of systems. You can find and resolve issues rapidly. The benefits have offset the price greatly. Without the toolset, we would not be able to manage our mixed environment.,The Tool pays for itself quickly. ROI is quick, as downtime cost you time and money. One outage can cost you more than the licensing for the product. Reports can be generated and given to upper management. There are really no negatives about this product, it works as it should.,,SolarWinds makes your life easier and your network more efficient.We the application monitor to both keep track of and monitor the nodes on our network. It not only allows us to pinpoint areas of failure, but is a thorough system to documents IP addresses, MAC addresses, and SMTP devices such as networked cameras. The alert system in SolarWinds is probably the most useful tool - we have setup intricate monitors and alerts to correctly alert the right department at the right time. The versatility of the program allows us to monitor everything from servers, to switches, to specific processes running on VM's hundreds of miles away.,Versatility: The program allows for monitoring of almost any system, simple or complex and allows for intricately programmed alerts based on each monitor. Ease of use: Type in the URL, and you are greeted with a fully customizable dashboard with any and all of the pertinent features to your workflow. Modular: The program itself is very powerful, but the ability to add or remove features based on need is exceptional compared to competitors.,Help links & additional tool-tips. Having thorough and easy to understand instructions is the most important part of software this comprehensive and it would be great to include direct links to wiki pages. Monitor/Alert templates. The program could use more and simpler alerts and monitors.,10,Without SolarWinds, our downtime would double if not triple. SolarWinds not only alerts us of issues immediately, but it does so very effectively by only alerting you of major issues and only alerting the right people. Its ability to not only watch locally hosted devices but also off-site and cloud devices make it a must-have for any large network.,SolarWinds automated discovery is a godsend. It quickly finds new nodes and accurately predicts exactly what would you want to be monitored. When making new monitors and alerts the program is able to find the corresponding network path in no time. Our organization would be far less capable and a lot less effective at troubleshooting without the program.,The program can perform in-depth analysis of server and application performance and using long term data, IT teams can plan and predict what needs to be done to enhance the performance and reliability of any part of a network. SolarWinds is vital to the health of our network and always will be.,Decreased downtime across all network applications. Time is money and SolwarWinds saves you both. Increased productivity. Our IT team is able to perform the needed work at a much faster pace than without the program. SolarWinds versatility has saved countless hours of searching for the right tools to achieve a task because they all right there in front of you.,SolarWinds Log & Event Manager SolarWinds Database Performance Analyzer SolarWinds Network Device Monitor SolarWinds Storage Resource Monitor SolarWinds Network Performance Monitor SolarWinds Server & Application MonitorWorks well to see performance and generate alertsWe use SolarWinds SAM for monitor physical servers for part of our virtual environments and core network elements. We started to use SAM, because we needed to give visibility to the NOC about alerts and made them proactive to avoid a system failure. We create different alerts in order the notify when some abnormal behavior is happening so they can do the work of Tier1 without problem. After a couple of weeks using SAM we realized that we can exploit other functionalities like forecasting, reporting and application monitor. We actually use SolarWinds to create reports and reporting weekly the health of our infrastructure.,Forecasting server behaviors Historical performance reports Correlation of historical data Easy implementation Go community support and online information available for users,Reporting generation when you need to create from zero a report Forecasting server behvior is not to easy to set up Setting up alerts and baselines,9,After the implementation and all almost all the servers to SolarWinds, now we can see the big picture of how our infrastructure health is. The complication in the beginning was that we started just used the SNMTP and not the agents. After a couple of days the information that we got from SNMTP was not complete so we decided to install the agents in the critical and the new servers. So now we have more realistic and detailed information, that helps the company a lot to understand how the platforms are working, and understand when a failure happens.,The automated discover is a good feature but in almost all the case if you want more detailed information you have to install the agents server by server, because when you send from the console sometimes fail the deploy. For the network, elements are fantastic because you don't need to install an agent, the information that you get is enough. The correlation of the application most of the case you have to do it manually, but if you have the agents installed will work excellent,In order to get the root cause you will need another SolarWinds suite, because with SAM you will only get general information, you can't get information of databases, storage, network traffic or virtual environments. Is not true that form SAM you can see the root cause. For example, if you have an Oracle database, you will need to have detailed information from network switches to see the traffic, and with SAM iit s not possible so you will need a Traffic analyzer, that is another suite and is not free. Them, you have to see more detailed information from your database, like queries running Datafiles disk space, etc so for that you will need SolarWinds Database Performance Analyzer. So resuming if you need SAM to see route cause will not work at least you buy the complete suite.,Now the NOC can immediately know when a failure happens and start the protocol reducing the response time from 1 hour to 5 mins Admin servers have more time to dedicate to others task Planning the future capacities is easier and reduces the time in almost 50% of time,SolarWinds Web Performance Monitor SolarWinds Web Help Desk SolarWinds Log & Event Manager SolarWinds Database Performance Analyzer SolarWinds Network Performance Monitor SolarWinds Virtualization Manager SolarWinds Backup,Server & Application Monitor: The Best On the Market!As the #1 VA Mortgage lender in the US, keeping our systems healthy and our finger to our systems' pulse is crucial. When we purchased SAM for our Orion systems, we (Information Technology) immediately put all its features to immediate use. IT monitors the whole company's server infrastructure using SAM by texting and email alerting on met thresholds of hard drive capacity, RAM usage over a certain time and applications/services that are non-responsive. This allows our Server admins to proactively address issues before it affects our customers and employees. We also monitor our Linux systems for IPTables service availability as well as other linux services. We watch I/O read/writes of certain applications to not only check its health but to spot abnormalities in its behavior. Not only our administrators are alerted but also our IT Security team, depending on the application. IT is not the only department that has access to the SAM dashboards. Dashboards are built out for other departments to view the applications and systems they own so they fully utilize the ownership of their own systems. For example, the development teams setup up monitoring and alerting on component response time for troubleshooting and proactively addressing issues with their IIS/Tomcat environment.,Alerting: Not only can you alert on apps/services/components/system resources, but SAM also addresses over-alerting if a system/application goes off-line by using a parent/child system relationship. If the parent system goes off-line and you have alerting setup on the components, SAM is smart enough to recognize the parent is down and not inundate you with all child resources that went off-line. Integration into the Orion product: SolarWinds does a great job integrating SAM into not only Orion but Orion's other products that monitor systems. The breadth of what can be monitored: SAM's extensive list of what it can monitor on top of adding whatever system/component that's not included in Orion's provided pre-made list of choices made it an easy sell to us.,All the issues we had have been addressed by past SAM versions.,10,Marrying multiple monitoring tools under one suite to have them in a single pane of glass as well as tool integration into each other is one of the main points of why our company, as well as my previous employment, went with SolarWinds products. Being able to build a dashboard with all the products SolarWinds provides allows buy-in from other parts of our organization to become passionate about monitoring they're systems. When a non-IT infrastructure department can see the health of their systems intuitively laid out for them in a single pane of glass, it gets them in the mindset of what other ways they want to see data instead of being discouraged on dealing with a complicated interface.,I personally helped build network layout maps of our network and branches for our support and infrastructure teams. This was invaluable to our support and team when they started to get tickets in about a service/app not working correctly. Using the visual diagrams, they have seen what systems were involved, what other systems/apps that were impacted, notified their owners of the issue and were able to get to the root cause within minutes by looking at the node/component status of the affected system.,I would consider identifying Root Cause of issues the best feature of SAM. Using Visualization diagrams with the robust alerting system, our organization has been able to identify the root cause of critical failures within minutes. We use most all of SolarWinds' products under the Orion suite and do not regret it. When you marry server, virtualization, storage, network, IP management, database, NetFlow and end-user experience monitoring under a single pane of glass and alerting system, you really can see the health of your organization's systems under one dashboard. The confidence our executives have in IT's ability to resolve issues quickly reassures us that we made the right choice in our SolarWinds purchase.,SolarWinds' SQL monitoring with SAM found the root cause of a database issue within minutes. The cost of this particular database would have cost us over $5000/hr if it was not accessible. SAM alerted our server and data center team that one of our Tier 1 storage LUNs went off-line, which hosts our most important servers. Luckily our SolarWinds server was still available and able to alert. Losing a LUN of that importance during business hours could cost thousands a minute, preventing business workflows from working and causing hundreds of employees from doing work while down.,Engineer's Toolset SolarWinds Web Performance Monitor SolarWinds Database Performance Analyzer SolarWinds Network Configuration Manager SolarWinds Storage Resource Monitor SolarWinds Network Performance Monitor SolarWinds IP Address Manager SolarWinds Netflow Traffic Analyzer SolarWinds Server & Application Monitor SolarWinds Virtualization Manager SolarWinds VoIP and Network Quality Manager,Riverbed SteelCentral AppInternals and Microsoft System Center Service ManagerSolarWinds Server & Application Monitor is a solid and easy to use toolWe currently use Solarwinds Server & Application Monitor for monitoring and alerts for all our Servers. It is used primarily to help keeps us informed on the status of any of our servers. Such as space and capacity planning, uptime, CPU utilization, and allows to keep tabs on the many servers across our data center.,It does a good job of letting us know when a server goes offline, or when it is rebooted. It warns us when we are getting low on disk space. It lets us know if a node on the network, such as a switch or other critical network device, is offline. It provides feedback in the case of an outage, letting us know time and the resources that were impacted by the outage.,Most alerting tools are a challenge to get fine tuned, Solar winds is no exception to this. The GUI for managing the Alerts is pretty klunky and could use a face lift. The application monitor portion is a little more challenging to get setup. To the point that we don't use it very much.,7,SolarWinds Server & Application Monitor has been a useful tool to help us keep on top of any outages, and properly plan capacity and troubleshoot performance issues. It is our primary source of alerting and is utilized be our network and server team.,We don't fully utilize the application part of SolarWinds. It does generate information on database and application issues, but it seems kind of clunky and sometimes the alerts in regards to the applications is vague and not very useful. This is the one area we haven't really fully utilized for our organization.,It does do a great job of letting us know when a network device or server goes offline or is not reachable. This can give us insight into ongoing issues as well as any outages that might be happening.,It is a pretty affordable option that provides good information about what is currently happening in your environment. It allows us to see growth trends which helps us budget and plan our capacity, which is critical for a government entity that is tied to a strict budget. Realtime data that allows a network manager to stay ahead of issues as they happen across the network.,SolarWinds Log & Event Manager SolarWinds Virtualization Manager,RadiusSolarWinds Server & Application Monitor - A powerful addition to your IT toolboxWe use SAM to monitor and alert on the health of our Windows servers as well as applications such as Exchange, SQL, IIS and SharePoint. We also write custom monitors for third party software. We monitor servers across all of our locations and data centers. Adding SAM to NPM gave us the level of detail to identify issues before they became serious enough to take the entire server or application down. SAM was critical to our strategy of becoming a more proactive department instead of reactive.,SAM provides built in templates for monitoring common applications. SAM provides a framework to easily write custom monitors for third party applications. For built in templates SAM gives guidance for what an alert means and often how to resolve it.,I believe the pricing of SAM is a bit on the high side.,10,We have very few resources in the cloud so this capability is neither a positive or negative for us.,We choose not to leverage the automated discovery capability.,We have somewhat benefited from this, but since we do not have the SolarWinds storage monitoring product we do not have 100% full stack visibility.,For us the ROI with SAM has been that is allows us to identify issues earlier and prevent unplanned downtime. Thereby increasing employee productivity.,SolarWinds Web Performance Monitor SolarWinds Network Configuration Manager SolarWinds Network Performance Monitor SolarWinds IP Address Manager SolarWinds Netflow Traffic Analyzer,WhatsUp Gold,Monitoring Windows Services Monitoring TCP ports,Product Features Product Usability Product Reputation Prior Experience with the Product Vendor Reputation Existing Relationship with the Vendor,9Monitors, Alerts, SolvesBasically, it is used to monitor several servers. Mostly, we monitor disk size, backup files, health of ESX hosts, and SQL DB. It is used across the whole organization.,Immediately alarms if the disk has not enough free space. The most powerful tool is that you can design your own monitor, depending for example on the existence of a file, its size, and its contents. Mainly, if the issue is resolved, SAM also alerts.,Sometimes, changes in the equipment or on the server system cause issues, i.e. change of the FQDN of the server. Resolution is available but when there is a problem with SAM, the monitoring stops, so sometimes it causes more serious problems.,10,For sure it gives us a single tool that can gather all the necessary information to show to the managers if something goes wrong, where the problem lies, and provisioning of the service.,Yes, but this benefit would be so much bigger if we had the ability to monitor the HA adapter (the connection between hosts and storage). We had a lot of performance issues and the problem had to do with this specific connection.,Of course, we have benefited from this. For example, we had the alert for low free disk space before it reaches 0, so the service was not interrupted.,Out Company, among other things, provide services to customers. SAM helps us keep the service up and running. I cannot give you quantitative data but, not to have to come to the office during the weekend is priceless!,SolarWinds Access Rights Manager,SolarWinds Network Performance Monitor, SolarWinds Kiwi Syslog Server and SolarWinds Security Event ManagerSAM's heroes: How Server Application Monitor helped us monitor our environmentWe use SolarWinds Server & Application Monitor to watch and alert on critical applications in our organization, as well as server hardware.,Out of box templates for common applications cover a number of the applications we use. Can easily create custom templates for our more unusual applications. Integration with other parts of the Orion suite for better correlation of different items and dependencies.,The out-of-box support for some of the Dell hardware could be stronger; especially around storage.,10,SolarWinds Server & Application Monitor has been very helpful for us to manage and monitor our applications and servers. We migrated from a SCOM environment and while we had a bit less depth on the Microsoft tools, it provided us a great deal of capabilities for our third-party applications and systems. This allowed us much greater visibility regarding our line of business applications, and the ease of creating custom templates allowed us to quickly cover what we needed.,Thus far, we haven't really utilized the mapping capabilities or automated discovery. Out-of-box, it has created some server & application mappings automatically which provided some additional visibility.,We have not thus far used the full-stack visibility it offers; most of our applications are straightforward enough not to have deep stacks or layers of connections.,Switching to SolarWinds has enabled us to much more swiftly discover and respond to system or application issues than our previous system. The lower administrative overhead involved has freed up considerable time for our network and systems admins for more business valuable tasks than tweaking monitoring.,SolarWinds Network Configuration Manager SolarWinds Network Performance Monitor SolarWinds IP Address Manager SolarWinds Netflow Traffic Analyzer,System Center Operations ManagerGreat for an out of box experience.It's used across the whole organization. We use it to monitor a number of applications and send out alert info/application information to application/support teams.,Easy to use templates for out of box alerting. Easy to integrate and add nodes to monitor. Great for identifying issues and remediating.,Support from Vendor sometimes is lacking. Some variables have gone missing in updates and lack of knowledge training for those. We would like more integrated application monitoring out of box experiences or ease of use for following community projects.,9,It allowed us to not have multiple different application monitors. Some have been more ingrained, though, with specific applications like WebMethods/TL5 that we had to use different monitors for other alerting.,It has a good amount of dashboards to help us monitor on a NOC board. There are some bugs though in certain versions, which we wish were fixed.,It helped us solve an issue with high IO latency between our LUNs, and we were able to address an issue affecting our whole stack.,SolarWinds Network Performance Monitor SolarWinds N-central SolarWinds Virtualization Manager,IT Infrastructure Monitoring that is Easy to ManageSolarWinds SAM is used within our organization in the IT department. The IP department uses SAM to monitor all servers and their related services to ensure maximum up-time within our organization. SAM is fairly easy to get up and running, which was a reason we selected it. Prior to SAM we used an open source solution that was not as easy to configure and required a little more expertise.,Easy to manage. Allows us to identify issues before they cause outages. Customized alerting. Integration with the full Orion suite to get a complete picture.,In-depth customization can take some time. Price.,10,We are 100% on-prem and 100% virtualized in the server environment. We have had hardly any issues setting up and managing SAM to do what we need it to do for us.,We have not utilized this feature all too much. For the most part, our applications do not site across multiple servers. We have a few one-off applications that do and we are able to see the relationships in SAM, but I wouldn't say that we have absolutely benefited from it.,SAM does not do this out of the box. You cannot get full visibility into the IT stack unless you have all the additional licensing to go with it. SAM is just one little piece of the SolarWinds Orion suite. SAM manages applications, NPM monitors network performance, DPA monitors database performance, VMAN monitors the virtualization and SRM monitors storage resources. With only SAM you can get some visibility into the full IT stack, but to get true full visibility you really need all the additional component licensing.,Minimizes downtime. We see an average up time of systems of 99.95% per month.,Engineer's Toolset SolarWinds Web Help Desk SolarWinds Log & Event Manager SolarWinds Database Performance Analyzer SolarWinds Network Configuration Manager SolarWinds Storage Resource Monitor SolarWinds Network Performance Monitor SolarWinds Netflow Traffic Analyzer SolarWinds Virtualization Manager,Nagios and ZabbixSolarWinds Server & Application Monitor perfect for monitoring applications and servers for issuesWe use SolarWinds Server & Application Monitor to monitor all of our servers and the applications they run. I will let us know if there is an error with any application we have running and we can set up alerts to notify us that there is an issue via email and MMS message with the details we set up in the alert.,It has some out of the box commonly used application monitors for Windows It has some out of the box commonly used application monitors for Linux You can set up custom application monitors for Windows systems You can set up custom application monitors for Linux systems,I wish there was more out of the box Linux application monitors I wish it could communicate with TR-069 for monitoring our LTE,9,We mostly have on-premises server systems. We also sell cloud environment for our customers and monitor that as well for issues. We also monitor our customers modems and phone equipment for issues and when they go down. We often know about an issue before they do and are already troubleshooting to resolve issues.,At this time we do not use the automated discovery function of Solarwinds Server & Application Manager,We have used this function to tweak our performance required systems onto our Fastest storage and been able to reclaim some unused CPU and RAM from other machines.,Recently we have put in place an alert to notify us when a user gets locked out. This in turn tells us they are locked out before they usually even know it and we can quickly unlock them for less downtime. Our chat in the company often will not start all services after updates on a server we set up a notification on that tells us that services are not running allowing us to get it up and working before users even come in for work. Our dialer also frequently will not start services after server updates. We setup a notification to alert us when this happens so that we can fix the issue before our users that use the dialer even know there is a problem preventing downtime.,SolarWinds Network Performance Monitor SolarWinds IP Address Manager SolarWinds Netflow Traffic Analyzer,,We use it to monitor all our applications for issues We use it to monitor all our servers for updates needed We monitor all our servers for certificates that are about to expire We monitor all our servers for low disk space We set up alerts for critical issues on our applications and server issues,Product Features Product Usability Prior Experience with the Product Vendor Reputation Existing Relationship with the Vendor,9,20,2,Set up alerts to notify us when users get locked out during normal business hours. This cuts down on calls. Use it to monitor our certificate expire dates so we can stay ahead and not have downtime on our websites due to certificates expiring Use it to monitor updates that need to be deployed on our critical servers. this way we can see if we need to plan maintenance for update installation,As we get more and more Linux servers we will be able to monitor processes on those systems. We could monitor for excessive password changes in the environment to see if there has been a breach.,9,SharePoint Designer, Juniper Ethernet Switches, Solarwinds Database Performance Analyzer for SQL Server, Unitrends Recovery Series Backup Appliance, Veeam Backup & Replication, WatchGuard XTM - Discontinued Product,No,I do not think I would change anything we have not had really any issues with the product as well as when we did support has gone as far as to get their engineers on the phone for a call to figure out the best way to monitor a solution we have in place.,No,10,No,We were trying to monitor our LTE wireless which does not communicate through SNMP. We set up a call with our LTE provider and SolarWinds to be able to monitor this system. They were able to provide 3 or more different ways to monitor the system when they got their engineers on the phone with us.,Updating the software was very easy and they went as far as to update all the other products at the same time now so its less time consuming Easy to set up and you can scan your systems for applications that are running on servers and SAM will auto monitor them with default out of the box selection.,Monitoring Linux systems can be difficult but that may be because i do not have much experience in linux systemsServer and Application total visibilitySolarWinds Server & Application Monitor (SAM) allows you monitor and alert on applications at all stages in the AppStack. SAM really comes out to shine when you're invested in other products in the SolarWinds Orion family, by allowing you very thorough integration into multiple different aspects of your network. SAM offers numerous out of the box templates for common applications, along with extensive user created ones available in the SolarWinds "THWACK" user community. If you need to monitor an internally developed application or an application that doesn't have a template, SAM makes it easy to create your own application template using many different metrics, services, and processes.,Full stack monitoring from the User to the App server. Most common apps are supported out of the box. Create custom app templates for in house apps.,There can be a significant learning curve to take full advantage of the product. Somewhat limited without integration with other SolarWinds Orion products. Reporting requires some SQL knowledge to use them to their full potential.,8,SolarWinds Server and Application Monitor allows us to monitor all our applications form a single pane of glass interface. SAM does this regardless of where these servers and applications are hosted or what operating systems are used. It has been a critical tool in assisting us with our migration to a cloud-centric server environment.,SolarWinds Server and Application's automated discovery and visualization is a great and easy to use solution to help IT staff easily visualize the network path your users take to get to the applications they need. Using a highly customized packet inspection tool on the Servers, it looks for endpoint connections to the servers it's deployed on and maps out the devices used that are a part of the Orion environment.,SolarWinds Server and Application Monitor allows you to view a visual color-coded representation on your application environment in the full stack, and quickly display in the stack that there may be problems via flashing yellow alerts or red down indicators. This streamlines the troubleshooting process by helping IT engineers immediately focus on problem devices rather than methodically checking all aspects of the application stack.,SAM has allowed us to cut down on the root cause search for problems and get to fixing them fast. SAM identifies potential issues before they escalate, allowing more proactive problem responses. We're able to use multiple SolarWinds products alongside SAM in Orion to help unify our IT staff and prevent siloed troubleshooting.,System Center Operations Manager and Network Node Manager i (formerly HP Network Node Manager)Save time and money with SAM!We use SAM to monitor all infrastructures within our organization. Database servers, email servers, file servers, etc. and mainly for Windows deployments.,It's very helpful for identifying DBA type issues before they become a larger problem (SQL Server). It's flexible, and the sensors work with many different platforms. It's straightforward to set up and deploy.,It's not necessarily a bad thing, but there is an overload of information once you deploy, so it can be overwhelming to know where to start.,9,We have an in-house development team that is developing customized applications for other Public Health Units across the country. We deploy most of these applications to either AWS or Azure. It has been helpful to have the SolarWinds console available to monitor and alert on uptime and other metrics related to these applications.,We have not as of yet utilized this capability.,I believe we have barely touched the surface of the tools. We are doing threshold monitoring of servers, and some tools are implemented for SQL Server monitoring.,It has improved our up-time metrics and overall user satisfaction levels. It has saved money and time in identifying complex issues with the SQL Server.,Dameware Remote Support Pingdom,SolarWINS (Solarwinds) allows us to be more efficientWe’re using it across the whole company. We use it to monitor AD, services for business applications, and services for web servers. It allows us to identify failed services for our business applications. It also allows us to see monitor AD replication and DHCP address allocation. It also tracks if our websites are up or down.,It is a quick and easy install Easy to monitor built-in Windows services Gives the ability to monitor custom services Ties seamlessly with the rest of the Orion platform,Basic monitoring requires many licenses Alerting and monitoring can be very chatty Lots of configuration is required to reduce false-positives,10,We only use to monitor on-premise servers and applications and to reduce system down time.,We benefit from being able to see how network issues cause application problems.,We are able to diagnose the cause of server slowness. The detailed visibility provided allows us to determine the direct cause and take proper remedial actions.,We are able to do much more with a smaller staff We are more efficient if find the cause of problems much quicker - don’t chase the wrong cause Require the service of external network support much less often, saving those costs Able to identify problems very quickly, before our users are greatly impacted,Engineer's Toolset,PRTG Network MonitorDoes exactly what you need it to!SolarWinds is being used internally to monitor the health of our servers. We use it to monitor both the services being provided by these machines as well as the status of the machines themselves. It is an early warning tool in our enterprise that allows the team to fix minor issues before they turn into larger problems.,Classification of data and default displays. Datacenter dashboard. Remotely restart services that have failed.,Non Microsoft SQL support (On Prem). Lack of in-program recommendations. (This option is performance heavy). Appliances for VMware.,6,SolarWinds allow us to respond to issues before they become larger problems for users. The ability to remotely fix minor issues automatically is a great feature. We use this to monitor remote services that can be fussy such as wsus and our print spoolers to make sure they are restarted and working.,The single pane of glass to monitor our networking status and service availability is great. The ability to easily shift between nodes and compare their status helps us pick out odd problems that may have gone unnoticed otherwise. This helped to document a program that was spiking our CPU's and latency across multiple servers at the same local time. We were able to work with the developer to smooth out those spikes and improve our end-users experience.,Taking a glance at the panel, I can tell if a custom app is constantly closing its ports and crashing or if the network is flapping at a location. It helps our department mobilize the correct teams to solve problems that would be difficult to diagnose otherwise.,Reduced the amount of time techs spent checking separate tools for diagnostic data.,SolarWinds Web Help Desk SolarWinds Netflow Traffic Analyzer,NagiosInfrastructure monitoringSolarwinds is being utilized by our IT department. Both Infrastructure and Application owners use the application. It addresses several areas of concern for us. The most addressed issue that it serves is up/down of server and networking gear as well as CPU and memory utilization across 4 data-centers. Also, we have replaced a couple of other monitoring solutions with Solarwinds product. The latest utilized Solarwind product is WPM.,Up/Down alerts, memory, and CPU utilization alerting. Ease of use. Hardware monitoring.,Cisco UCS Fabric Interconnect and Chassis monitoring. Alert testing to see which servers would be impacted. No additional ability to have monitors based on scripts.,8,This is a great benefit of the tool. We have only used this tool on-prem and at a remote datacenter. Solarwinds does a great job of monitoring and alerting in these areas.,We have not been able to use this functionality. We are utilizing the API to automate server builds.,We have several components of the solarwinds software. This does help to quickly diagnose issues that arise. With a few mouse clicks, we have the ability to deep dive into a system and quickly determine where the issue is at.,Lowered cost.,SolarWinds Web Performance Monitor SolarWinds Database Performance Analyzer SolarWinds Network Configuration Manager SolarWinds Network Performance Monitor SolarWinds Server & Application Monitor SolarWinds Virtualization Manager,SiteScope (formerly HP SiteScope)Best tool to monitor performance, health, and availability for you infrastructure!We use SolarWinds to monitor our whole company infrastructure. We currently have over 200 nodes being monitored, around 300 components monitored with SAM, and around 500 components monitored with NPM. It regularly helps me identify performance issues as well as faults in both hardware and application levels.,Easy to use. Super flexible and customizable as far as alerting and reporting. A small footprint.,I cannot customize license levels. It's expensive. It takes support a long time to get back to you.,10,SolarWinds SAM has helped our organization identify performance issues as well as resource hogs and application availability. It has greatly reduced downtime and issues with end users because of resources.,As mentioned before, I really did not use any of the automated discovery, because our infrastructure is very industry specific, so I manually customized all of my environment.,I have benefited from SAM monitoring in both our physical environment and virtual. It has helped me identify issues with physical hardware such as bad DIMMS bad NICs, issues with re-transmissions and discards, hard drive levels and capacity, as well as with managing my virtual environment more efficiently by providing recommendations on where to move resources, and where resources are not being used.,Managing hardware and software issues more effectively. Reducing downtime and surprises when something goes bad. It helps me triage issues and manage time and resources more effectively. It helps me prevent issues before they are an issue. It helps me see where resources are being underutilized and where they are being exhausted for better load balancing as far as a Virtual Environment. DPA is awesome!,SolarWinds Database Performance Analyzer SolarWinds Network Device Monitor SolarWinds Network Performance Monitor SolarWinds Netflow Traffic Analyzer SolarWinds Server & Application Monitor SolarWinds Virtualization Manager,PRTG Network MonitorSolarWinds Server & Application Monitor is my one point of looking across my environment.At my organization, we use SolarWinds Server & Application Monitor (SAM) across multiple groups. We have customized views for the Windows Team, SQL team, Exchange Team, Unix team, and some individual users. This one platform monitors and alerts across our entire infrastructure.,We have simple monitors combined with alerts such as monitoring drive volumes and alerting the OS team when needed or the application owners depending on the drive. We have a high priority DNS internal farm that is monitored, tested, and alerted if anything ever fails any of the customized tests.,One of the few issues I have is the user rights granularity. I would like a lot more options.,10,Most of our systems are on-prem yet the few systems we have off-site on hosted platforms are being monitored exactly the same as if they were on-site. We can easily tell the location difference, yet setting up the desired monitors and alerts is the same as if on-prem.,We just started to delve into the network relationships between applications, yet it does appear very impressive on the information which is captured and how well it's displayed.,We do have some NOC views on display which can quickly show where the issues are on a platform collection. We can pinpoint if it's the hypervisor level or the LUNs all the way to IIS website levels. This allows the correct group to contacted quickly.,SolarWinds Server & Application Monitor does so much and supports so much automation that it frees up so many people from the different groups. It's easy to see the ROI.,SolarWinds Virtualization Manager,A slightly recommended productWe currently use this app exclusively in the infrastructure/networking department. It allows for real-time monitoring of assets and allows for historical data, which is useful to our team.,Real-time monitoring. Historical data. Ease of use, "ergonomic" in that it is easy to navigate, and intuitive.,Quick-start guides for new users would be great.,8,We currently monitor on-premise assets (servers, network hardware, etc.) with great success. We are only just entering the cloud space, however, and have not taken advantage of the additional capabilities.,We do not currently utilize this particular function.,It allows us to know in near-real-time when switches or firewalls are experiencing problems or b/w issues so that we can become proactive in our strategy rather than reactive.,Positive: Less downtime through faster resolution. Positive: Less manpower to monitor assets. Positive: Streamlined/easy-to-use interface for a reduced learning curve.Easy, yet informative, server and application monitoringWe use their monitoring services on all of our production servers to monitor server performance and for server notifications when something might be going wrong. We use the graphs and reports to analyze past trends. We have found the server monitoring especially helpful when deploying new software updates and we want to visualize how it impacts our servers.,Visual reports of historical data. Alerting team when something is going wrong. Analyzing server performance in real-time.,It would be nice to overlay metrics on the same graph, so we can compare metrics.,9,We have a mix of different servers. Web servers, database servers, etc. It's nice to be able to monitor them all in one place and install the relevant monitoring plugins on each server. We use the dashboards to group different server groups together. For example, we can monitor how all of our web servers are performing on one dashboard to see if there are any anomalies. And on another dashboard, we have database servers being monitored so we can see how they are currently reacting to web traffic.,It has saved us considerable time by not having to build our own monitoring. It has alerted us to potential outages so we could resolve them early on and avoid outages.,NagiosAll that your infrastructure needsWe are using SolarWinds Server & Application Monitor for: - monitoring all the infrastructure(servers, network, applications) for uptime, performance, usage, etc. - generating reports to analyze the performance, quality, and usage of the datacenter. - alerting us to error situations: high usage for RAM, CPUs, reaching the limits of the storage, server down, etc. It is used by the IT department that is responsible for the uptime, availability and quality of our datacenter.,Monitoring servers for performance. A configurable alerting system -- for things like high RAM or CPU usage, disk space limits on mounted folders, unexpected shutdowns. Reports-- a wide selection of reports (a total of 145 in our instance). Performance analytics -- a nice UI feature that lets you build an analysis of the servers you need to monitor for performance issues.,It's slow most of the times -- we are monitoring hundreds of servers from the datacenter, and going through the screens to look at your server may take some time. It is not monitoring all servers in our environment, maybe because of the performance issues. If I need to add one (as a user) I have to send a request to IT, and it may take a few days. The User Interface could use an uplift; nowadays people's requirements for usability and user experience are at a very high standard.,7,To me, as a user of this tool that is in charge of a small subset of the servers, getting access to SolarWinds Server & Application Monitor made a big difference in seeing details about the servers: the load on RAM and CPUs, spikes in low performance, disk space usage, trends etc. Getting alerts in my email about all the critical situations, in advance, helped me avoid some of the downtime in the software development team.,We are using the automated discovery and visualization of network relationships between applications and servers for the application we are exposing to the internet for our customers. The availability requirements of this app are high, and it is critical that any connectivity issue between the application and its database, or the other dependent systems, is immediately signaled so that IT can fix it in a timely manner.,By having the alert mechanism and providing detailed visibility into the infrastructure, SolarWinds Server & Application Monitor helped a lot in identifying the root cause of the problem at hand, whether is a database issue (reaching quota limits), network issue in connecting the applications (due to a software/firewall upgrade) or a performance issue due to many things running on the same machine.,Having this improved my software development team's productivity by removing the downtime due to servers being unavailable. It helped in maintaining our commitment to customers to have a 99.5% uptime on our internet STAR portal. It helped me size the software development's data center according to their real needs.SolarWinds delivers the monitoring we need both on premise and in the cloud.We use SolarWinds Server & Application Monitor to monitor servers and networking equipment in our two physical and two cloud-based data centers, and remote locations. It lets us know when servers are having hardware issues or network connectivity issues quickly via email alerts and our monitoring dashboards. The notifications are precise and accurate.,Hardware checks Latency checks Solid issue reporting,Mapping could be better.,8,We have greater control and monitoring of our cloud-based servers and applications using SolarWinds Server & Application Monitor than we do with the built-in tools from our cloud provider. Our physical servers also have vendor-supplied monitoring and alerting tools, but SolarWinds beats them hands-down as easier to use, easier to configure and provides better alerting and mapping.,We use this to ensure there are no rogue devices on our networks, both physically and in our clouds.,We've been able to quickly and easily identify application errors and server hardware faults with solid alerting and the dashboards, saving time on our end troubleshooting and cutting down on downtime for our customer-facing applications.,Identify the issues quickly and easily.,Datadog,Yes,8,We had an issue recently where the dashboard was not displaying properly. The support agent walked me through rebuilding the configuration file, and when it failed, we did a remote session. Turns out it was an issue with our database, that was hosted on a different machine, and the agent gave me, via email, very detailed instructions on how to rebuild the configuration once the database server was online, then followed up via phone two hours later to make sure it was working; and emailed two days later to verify it was all still working. Very thorough.SolarWinds: Server and Application Monitoring worth the investment.I have SolarWinds experience at my previous company with the exception of SAM. When I got here, SAM was not even installed but the company had been paying for it for several years. I installed it and discovered several applications. I quickly realized that we did not have nearly enough licenses to monitor all applications so I picked a handful of important ones. We have an 150 license count and with AppInsight, we are only able to monitor SQL on a couple servers, syslog, and AD. This is for IT use only and it is giving us insight into our applications. Recently we came across a DB that was severely fragmented and through SAM we were alerted to it and was able to fix the issue. The issue was probably present for a long time and without SAM, we may not have ever caught it until it was too late.,Alerts about issues with applications. Provides an easy to read and understand dashboard. Works well with NPM.,Costly License-based,9,This has not impacted our organization since everything is on-premise. We do not have a hosted or cloud infrastructure.,We are starting to benefit from this capability. I describe a scenario in an earlier question.,Discovering fragmentation within specific DBs on a DB server.,SAM found an issue with a DB that was not on our radar. This alone paid for the initial investment as well as provided the use case to increase the license count.SAM Review: good product but great when combined with others.It is currently being used by the entire central organization to monitor all of our enterprise applications. Including, but not limited to, PeopleSoft, Exchange, Degree Works, and Blackboard. Also, with many others. It allows us to see events before they happen, outages before others report them.,Implementation is easy. With a list of IPs/Hostname a mass add, gets you up and running. Ability to create custom dashboards help with users seeing their specific items. App insights help finding and monitoring on application specific items.,Dashboard creation is a bit clunky, there are maybe 1 or 2 many clicks Hard to edit a template for just one application. For example, if I only want IIS monitoring for app A, I must go into the template to edit for those servers.,8,Being able to monitor all those in a single pane of glass makes anyone's life easier. That's what it did for us. No longer looking at multiple tools for multiple infrastructures.,Without other apps like NTM and Netflow, the data is sub-par. It's better to buy the suite and use them together, this helps with the maps and the visual benefits that comes with seeing where in your infrastructure there could be a problem,We have been able to see when HD has become full or CPU taxed. Again, the networking suite SW offers plays a big role in helping SAM.,So far its only been a year but we have been able to detect problems before they happen. We have to this date averted 7 major issues starting in August 2018,Nagios and SevOne
Windows
SolarWinds Server & Application Monitor
329 Ratings
Score 8.3 out of 101
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SolarWinds Server & Application Monitor Reviews

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SolarWinds Server & Application Monitor
329 Ratings
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Score 8.3 out of 101

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Jason Yeung profile photo
August 21, 2019

SolarWinds Server & Application Monitor Review

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it to monitor our hosts at the colo for the IT dept. We get alerts on issues such as CPU, memory, and response times. It's good for our applications and detecting issues with our sites. We can proactively fix problems and troubleshoot the things that keep breaking so that everything is stable.
  • Monitoring
  • Alerting
  • Trending
  • Machine learning
  • Anomaly detection
  • Proactive alerting
It's good to monitor and detect anything that might not be working properly. You can create custom monitors too if you have a specific application to monitor. We can use it with VMware and monitor the virtual machines in our environment. The app stack helps us to see the servers all in a single pane of glass.
Read Jason Yeung's full review
Daniel Stinson profile photo
August 07, 2019

A set of tools that you will WANT in your enviroment.

Score 10 out of 10
Vetted Review
Verified User
Review Source
In our environment, we use SolarWinds Server & Application Monitor across our organization to monitor servers and applications for various business units. These units are separate but under the corporate umbrella. The tool allows for a unified look at our segmented networks.
  • Monitoring server performance and up-time.
  • Diagnosing issues with applications.
  • Tracking down issues with applications.
  • Preventing outages, you know when an issue has occurred rapidly.
  • Offer professional services for new installations.
  • Offer training on the product, some companies would need training.
  • Include Netpath/Netflow.
Before using this product, visibility into our systems was limited. When you use a product like SolarWinds Server & Application Monitor, you get insight into metrics that were once unseen. There were constant battles between networking/infrastructure/development teams, and the insights gained by this product, alleviate the finger-pointing and accusations between teams. Developers cannot say "it was network", a network cannot say "Devs need to fix their scripts" etc.. The "blame game" goes away, as you can easily see what or what team has to fix the underlying issue.
Read Daniel Stinson's full review
Callen Gilmartin profile photo
July 24, 2019

SolarWinds makes your life easier and your network more efficient.

Score 10 out of 10
Vetted Review
Verified User
Review Source
We the application monitor to both keep track of and monitor the nodes on our network. It not only allows us to pinpoint areas of failure, but is a thorough system to documents IP addresses, MAC addresses, and SMTP devices such as networked cameras. The alert system in SolarWinds is probably the most useful tool - we have setup intricate monitors and alerts to correctly alert the right department at the right time. The versatility of the program allows us to monitor everything from servers, to switches, to specific processes running on VM's hundreds of miles away.
  • Versatility: The program allows for monitoring of almost any system, simple or complex and allows for intricately programmed alerts based on each monitor.
  • Ease of use: Type in the URL, and you are greeted with a fully customizable dashboard with any and all of the pertinent features to your workflow.
  • Modular: The program itself is very powerful, but the ability to add or remove features based on need is exceptional compared to competitors.
  • Help links & additional tool-tips. Having thorough and easy to understand instructions is the most important part of software this comprehensive and it would be great to include direct links to wiki pages.
  • Monitor/Alert templates. The program could use more and simpler alerts and monitors.
The best use for SolarWinds is a comprehensive organizational and network monitoring tool. The network atlas/mapping tool is extremely useful for visualization of the physical locations of cameras, switches and numerous other network devices. SolarWinds is not the be-all-end-all when it comes to performance, however. It should be used only on large-scale server clusters that can handle the load efficiently.
Read Callen Gilmartin's full review
Alejandro Pineda profile photo
July 10, 2019

Works well to see performance and generate alerts

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use SolarWinds SAM for monitor physical servers for part of our virtual environments and core network elements. We started to use SAM, because we needed to give visibility to the NOC about alerts and made them proactive to avoid a system failure. We create different alerts in order the notify when some abnormal behavior is happening so they can do the work of Tier1 without problem. After a couple of weeks using SAM we realized that we can exploit other functionalities like forecasting, reporting and application monitor. We actually use SolarWinds to create reports and reporting weekly the health of our infrastructure.
  • Forecasting server behaviors
  • Historical performance reports
  • Correlation of historical data
  • Easy implementation
  • Go community support and online information available for users
  • Reporting generation when you need to create from zero a report
  • Forecasting server behvior is not to easy to set up
  • Setting up alerts and baselines
It is well suited when you only need to monitor basic elements like disk space, RAM and CPU. When you need to go deeper you will need another suite of SolarWinds or you will need to buy the agents for the specific application like Oracle, MySQL, SharePoint, etc. The good and the bad is that you have available all the suites for deeper monitoring, but as always it is not free so you have to expend more money.
Read Alejandro Pineda's full review
Shon Blackwell profile photo
June 30, 2019

Server & Application Monitor: The Best On the Market!

Score 10 out of 10
Vetted Review
Verified User
Review Source
As the #1 VA Mortgage lender in the US, keeping our systems healthy and our finger to our systems' pulse is crucial. When we purchased SAM for our Orion systems, we (Information Technology) immediately put all its features to immediate use. IT monitors the whole company's server infrastructure using SAM by texting and email alerting on met thresholds of hard drive capacity, RAM usage over a certain time and applications/services that are non-responsive. This allows our Server admins to proactively address issues before it affects our customers and employees. We also monitor our Linux systems for IPTables service availability as well as other linux services. We watch I/O read/writes of certain applications to not only check its health but to spot abnormalities in its behavior. Not only our administrators are alerted but also our IT Security team, depending on the application.

IT is not the only department that has access to the SAM dashboards. Dashboards are built out for other departments to view the applications and systems they own so they fully utilize the ownership of their own systems. For example, the development teams setup up monitoring and alerting on component response time for troubleshooting and proactively addressing issues with their IIS/Tomcat environment.
  • Alerting: Not only can you alert on apps/services/components/system resources, but SAM also addresses over-alerting if a system/application goes off-line by using a parent/child system relationship. If the parent system goes off-line and you have alerting setup on the components, SAM is smart enough to recognize the parent is down and not inundate you with all child resources that went off-line.
  • Integration into the Orion product: SolarWinds does a great job integrating SAM into not only Orion but Orion's other products that monitor systems.
  • The breadth of what can be monitored: SAM's extensive list of what it can monitor on top of adding whatever system/component that's not included in Orion's provided pre-made list of choices made it an easy sell to us.
  • All the issues we had have been addressed by past SAM versions.
Our DBAs were alerted of a component of SQL going haywire using SAM. The threshold that was set was exceeded for more than 5 minutes and they were able to fix the issue quickly. Good thing it was being monitored being that it was a critical database and component that affected the whole company's revenue stream. Unfortunately, due to licensing, we could not setup another Orion system to monitor our primary Orion System. We had to go with a 3rd party free solution to alert our IT if our SolarWinds systems went down.
Read Shon Blackwell's full review
Ryan Andrus profile photo
June 28, 2019

SolarWinds Server & Application Monitor is a solid and easy to use tool

Score 7 out of 10
Vetted Review
Verified User
Review Source
We currently use Solarwinds Server & Application Monitor for monitoring and alerts for all our Servers. It is used primarily to help keeps us informed on the status of any of our servers. Such as space and capacity planning, uptime, CPU utilization, and allows to keep tabs on the many servers across our data center.
  • It does a good job of letting us know when a server goes offline, or when it is rebooted.
  • It warns us when we are getting low on disk space.
  • It lets us know if a node on the network, such as a switch or other critical network device, is offline.
  • It provides feedback in the case of an outage, letting us know time and the resources that were impacted by the outage.
  • Most alerting tools are a challenge to get fine tuned, Solar winds is no exception to this.
  • The GUI for managing the Alerts is pretty klunky and could use a face lift.
  • The application monitor portion is a little more challenging to get setup. To the point that we don't use it very much.
Solarwinds Server & Application Monitor is well suited for medium-sized organizations that want a good Server Monitoring tool. It also can be utilized as a tool for tracking other network nodes and devices. It does a good job of keeping track of beats, and uptime, as well as gauging performance and capacity planning.
Read Ryan Andrus's full review
John Predmore profile photo
May 15, 2019

SolarWinds Server & Application Monitor - A powerful addition to your IT toolbox

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use SAM to monitor and alert on the health of our Windows servers as well as applications such as Exchange, SQL, IIS and SharePoint. We also write custom monitors for third party software. We monitor servers across all of our locations and data centers. Adding SAM to NPM gave us the level of detail to identify issues before they became serious enough to take the entire server or application down. SAM was critical to our strategy of becoming a more proactive department instead of reactive.
  • SAM provides built in templates for monitoring common applications.
  • SAM provides a framework to easily write custom monitors for third party applications.
  • For built in templates SAM gives guidance for what an alert means and often how to resolve it.
  • I believe the pricing of SAM is a bit on the high side.
If your environment is predominantly Windows (there is Linux support but I have not used it), you leverage applications such as AD, Exchange, SQL and IIS, and especially if you already use NPM then SAM may be just what you are looking for if you want to take your server & app monitoring to the next level. The ability to use templates from other SAM users through the SolarWinds community site is also a great way to further leverage the investment.
Read John Predmore's full review
Odysseas Basdekis profile photo
August 23, 2019

Monitors, Alerts, Solves

Score 10 out of 10
Vetted Review
Verified User
Review Source
Basically, it is used to monitor several servers. Mostly, we monitor disk size, backup files, health of ESX hosts, and SQL DB. It is used across the whole organization.
  • Immediately alarms if the disk has not enough free space.
  • The most powerful tool is that you can design your own monitor, depending for example on the existence of a file, its size, and its contents.
  • Mainly, if the issue is resolved, SAM also alerts.
  • Sometimes, changes in the equipment or on the server system cause issues, i.e. change of the FQDN of the server. Resolution is available but when there is a problem with SAM, the monitoring stops, so sometimes it causes more serious problems.
From simple to more complex monitoring, it provides a solution.
Read Odysseas Basdekis's full review
Damien Solodow profile photo
August 23, 2019

SAM's heroes: How Server Application Monitor helped us monitor our environment

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use SolarWinds Server & Application Monitor to watch and alert on critical applications in our organization, as well as server hardware.
  • Out of box templates for common applications cover a number of the applications we use. Can easily create custom templates for our more unusual applications.
  • Integration with other parts of the Orion suite for better correlation of different items and dependencies.
  • The out-of-box support for some of the Dell hardware could be stronger; especially around storage.
It's an excellent tool for monitoring common server hardware platforms as well as basic virtualization monitoring. The monitoring (performance and up/down) of common services and applications, along with the ability to customize them as well as create your own, lends a great deal of flexibility.
It's a bit more focused on Windows platforms and applications than others, but it does have support for them as well.
Read Damien Solodow's full review
Kyle Sands profile photo
August 20, 2019

Great for an out of box experience.

Score 9 out of 10
Vetted Review
Verified User
Review Source
It's used across the whole organization. We use it to monitor a number of applications and send out alert info/application information to application/support teams.
  • Easy to use templates for out of box alerting.
  • Easy to integrate and add nodes to monitor.
  • Great for identifying issues and remediating.
  • Support from Vendor sometimes is lacking.
  • Some variables have gone missing in updates and lack of knowledge training for those.
  • We would like more integrated application monitoring out of box experiences or ease of use for following community projects.
It is well suited in a Linux/Windows environment and for setting up additional application departments to automate reporting and alerting for our applications.
Read Kyle Sands's full review
Lee Anderson II profile photo
April 25, 2019

IT Infrastructure Monitoring that is Easy to Manage

Score 10 out of 10
Vetted Review
Verified User
Review Source
SolarWinds SAM is used within our organization in the IT department. The IP department uses SAM to monitor all servers and their related services to ensure maximum up-time within our organization. SAM is fairly easy to get up and running, which was a reason we selected it. Prior to SAM we used an open source solution that was not as easy to configure and required a little more expertise.
  • Easy to manage.
  • Allows us to identify issues before they cause outages.
  • Customized alerting.
  • Integration with the full Orion suite to get a complete picture.
  • In-depth customization can take some time.
  • Price.
From personal experience, I would not say that SolarWinds SAM is suited for small environments, mainly due to the cost. When I first started with my current employer 17 years ago, we implemented SolarWinds. Eventually we needed additional products like NPM and others to fully manage the environment, and discovered that it was very cost prohibitive at the time, so we ended up moving away from SAM and implementing an open source solution which could handle just about everything we needed. However, that solution was not easy to set up and maintain in the long run. Jump ahead 12 years, and at that point our environment had grown 10x and the open source solution was not ideal for that growth. At this point we were in a position that we could afford SolarWinds SAM and all the other licensing needed to fully manage it. If your company can afford it, SolarWinds is, in my opinion, the best at what it does. If cost is a concern, it may not be the ideal solution.
Read Lee Anderson II's full review
Ryhlen Schoeberl profile photo
April 24, 2019

SolarWinds Server & Application Monitor perfect for monitoring applications and servers for issues

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use SolarWinds Server & Application Monitor to monitor all of our servers and the applications they run. I will let us know if there is an error with any application we have running and we can set up alerts to notify us that there is an issue via email and MMS message with the details we set up in the alert.
  • It has some out of the box commonly used application monitors for Windows
  • It has some out of the box commonly used application monitors for Linux
  • You can set up custom application monitors for Windows systems
  • You can set up custom application monitors for Linux systems
  • I wish there was more out of the box Linux application monitors
  • I wish it could communicate with TR-069 for monitoring our LTE
We use SolarWinds Server & Application Monitor to monitor our Lync servers (Edge Frontend and Proxy Server) SharePoint servers, our auto dialer systems, Exchange servers for application issues and alert us if there is a possible issue. We also monitor our certificates for expiration, as well as we get notified when a user is locked out via a custom monitor I set up. We also monitor for low disk space as well as CPU usage and ram usage to alert us if we need to increase resources on a server.
Read Ryhlen Schoeberl's full review
Josh Haberman profile photo
April 19, 2019

Server and Application total visibility

Score 8 out of 10
Vetted Review
Verified User
Review Source
SolarWinds Server & Application Monitor (SAM) allows you monitor and alert on applications at all stages in the AppStack. SAM really comes out to shine when you're invested in other products in the SolarWinds Orion family, by allowing you very thorough integration into multiple different aspects of your network. SAM offers numerous out of the box templates for common applications, along with extensive user created ones available in the SolarWinds "THWACK" user community. If you need to monitor an internally developed application or an application that doesn't have a template, SAM makes it easy to create your own application template using many different metrics, services, and processes.
  • Full stack monitoring from the User to the App server.
  • Most common apps are supported out of the box.
  • Create custom app templates for in house apps.
  • There can be a significant learning curve to take full advantage of the product.
  • Somewhat limited without integration with other SolarWinds Orion products.
  • Reporting requires some SQL knowledge to use them to their full potential.
SolarWinds SAM is well suited for Mid-large enterprises or MSPs. Smaller companies may not be able to rationalize SAM from a cost/benefit aspect. The SolarWinds onboarding team is very helpful in introducing new customers to its products, and its user community, THWACK, is unparalleled in the depth of knowledge it contains.
Read Josh Haberman's full review
Allan Varrette profile photo
August 02, 2019

Save time and money with SAM!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use SAM to monitor all infrastructures within our organization. Database servers, email servers, file servers, etc. and mainly for Windows deployments.
  • It's very helpful for identifying DBA type issues before they become a larger problem (SQL Server).
  • It's flexible, and the sensors work with many different platforms.
  • It's straightforward to set up and deploy.
  • It's not necessarily a bad thing, but there is an overload of information once you deploy, so it can be overwhelming to know where to start.
SolarWinds SAM is very well suited for windows servers and network administration. We find it very useful with SQL Server, as it can identify granular level problems before they explode into major outages.
Read Allan Varrette's full review
Robert Huffman profile photo
August 02, 2019

SolarWINS (Solarwinds) allows us to be more efficient

Score 10 out of 10
Vetted Review
Verified User
Review Source
We’re using it across the whole company. We use it to monitor AD, services for business applications, and services for web servers. It allows us to identify failed services for our business applications. It also allows us to see monitor AD replication and DHCP address allocation. It also tracks if our websites are up or down.
  • It is a quick and easy install
  • Easy to monitor built-in Windows services
  • Gives the ability to monitor custom services
  • Ties seamlessly with the rest of the Orion platform
  • Basic monitoring requires many licenses
  • Alerting and monitoring can be very chatty
  • Lots of configuration is required to reduce false-positives
Well suited when you need to know more than just if a server is up or down. SAM allows you to see if your applications on the server are up or down. Less suited for general uptime or downtime of a server.
Read Robert Huffman's full review
Brian Bojorquez profile photo
July 20, 2019

Does exactly what you need it to!

Score 6 out of 10
Vetted Review
Verified User
Review Source
SolarWinds is being used internally to monitor the health of our servers. We use it to monitor both the services being provided by these machines as well as the status of the machines themselves. It is an early warning tool in our enterprise that allows the team to fix minor issues before they turn into larger problems.
  • Classification of data and default displays.
  • Datacenter dashboard.
  • Remotely restart services that have failed.
  • Non Microsoft SQL support (On Prem).
  • Lack of in-program recommendations. (This option is performance heavy).
  • Appliances for VMware.
SolarWinds Server and Application Monitor is good if you are looking for a tool to monitor servers in branch locations. The server hardware monitoring is consistent and works with little to no additional configuration. If I see a green status we can be confident that a piece of hardware is functioning, at the same time any alerts are very accurate with little to no false alarms.
Read Brian Bojorquez's full review
Nathan Wolford profile photo
May 15, 2019

Infrastructure monitoring

Score 8 out of 10
Vetted Review
Verified User
Review Source
Solarwinds is being utilized by our IT department. Both Infrastructure and Application owners use the application. It addresses several areas of concern for us. The most addressed issue that it serves is up/down of server and networking gear as well as CPU and memory utilization across 4 data-centers. Also, we have replaced a couple of other monitoring solutions with Solarwinds product. The latest utilized Solarwind product is WPM.
  • Up/Down alerts, memory, and CPU utilization alerting.
  • Ease of use.
  • Hardware monitoring.
  • Cisco UCS Fabric Interconnect and Chassis monitoring.
  • Alert testing to see which servers would be impacted.
  • No additional ability to have monitors based on scripts.
We have had some issues trying to monitor UCS Blades and Fabric interconnects core infrastructure. It does a great job of monitoring each individual server but lacks the ability to understand which FI is in standby and which one is active. It would be nice to have this functionality built in.
Read Nathan Wolford's full review
Christian Lara profile photo
May 10, 2019

Best tool to monitor performance, health, and availability for you infrastructure!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use SolarWinds to monitor our whole company infrastructure. We currently have over 200 nodes being monitored, around 300 components monitored with SAM, and around 500 components monitored with NPM. It regularly helps me identify performance issues as well as faults in both hardware and application levels.
  • Easy to use.
  • Super flexible and customizable as far as alerting and reporting.
  • A small footprint.
  • I cannot customize license levels.
  • It's expensive.
  • It takes support a long time to get back to you.
It's really good at monitoring availability, and the database performance monitor is excellent in identifying issues with queries, bad queries, long queries etc. You can monitor resources, like who's doing what and how long it's taking, etc. I can't find anything that applies to my setup that I can say is not appropriate. I have customized it quite uniquely to our environment.
Read Christian Lara's full review
Francisco Manuel Marrero profile photo
April 29, 2019

SolarWinds Server & Application Monitor is my one point of looking across my environment.

Score 10 out of 10
Vetted Review
Verified User
Review Source
At my organization, we use SolarWinds Server & Application Monitor (SAM) across multiple groups. We have customized views for the Windows Team, SQL team, Exchange Team, Unix team, and some individual users. This one platform monitors and alerts across our entire infrastructure.
  • We have simple monitors combined with alerts such as monitoring drive volumes and alerting the OS team when needed or the application owners depending on the drive.
  • We have a high priority DNS internal farm that is monitored, tested, and alerted if anything ever fails any of the customized tests.
  • One of the few issues I have is the user rights granularity. I would like a lot more options.
One of the best things I value about SolarWinds Server & Application Monitor is that monitors and alerts are two different things, yet can be combined in any way one could imagine. One can even create alert templates and user alerting templates over and over across different monitors.
Read Francisco Manuel Marrero's full review
Derek Benson profile photo
August 20, 2019

A slightly recommended product

Score 8 out of 10
Vetted Review
Verified User
Review Source
We currently use this app exclusively in the infrastructure/networking department. It allows for real-time monitoring of assets and allows for historical data, which is useful to our team.
  • Real-time monitoring.
  • Historical data.
  • Ease of use, "ergonomic" in that it is easy to navigate, and intuitive.
  • Quick-start guides for new users would be great.
It is strongly suited for asset monitoring by an infrastructure-oriented department. It's not recommended to casual or infrequent users.
Read Derek Benson's full review
John Reeve profile photo
April 26, 2019

Easy, yet informative, server and application monitoring

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use their monitoring services on all of our production servers to monitor server performance and for server notifications when something might be going wrong. We use the graphs and reports to analyze past trends. We have found the server monitoring especially helpful when deploying new software updates and we want to visualize how it impacts our servers.
  • Visual reports of historical data.
  • Alerting team when something is going wrong.
  • Analyzing server performance in real-time.
  • It would be nice to overlay metrics on the same graph, so we can compare metrics.
It's great for SaaS companies who need to monitor multiple servers because all of the metrics and alerts can be managed in one place. The plugins are great too because it gives us more detailed monitoring of specific software, such as database servers.
Read John Reeve's full review
Cristian Bodnarasec profile photo
April 21, 2019

All that your infrastructure needs

Score 7 out of 10
Vetted Review
Verified User
Review Source
We are using SolarWinds Server & Application Monitor for:
- monitoring all the infrastructure(servers, network, applications) for uptime, performance, usage, etc.
- generating reports to analyze the performance, quality, and usage of the datacenter.
- alerting us to error situations: high usage for RAM, CPUs, reaching the limits of the storage, server down, etc.
It is used by the IT department that is responsible for the uptime, availability and quality of our datacenter.
  • Monitoring servers for performance.
  • A configurable alerting system -- for things like high RAM or CPU usage, disk space limits on mounted folders, unexpected shutdowns.
  • Reports-- a wide selection of reports (a total of 145 in our instance).
  • Performance analytics -- a nice UI feature that lets you build an analysis of the servers you need to monitor for performance issues.
  • It's slow most of the times -- we are monitoring hundreds of servers from the datacenter, and going through the screens to look at your server may take some time.
  • It is not monitoring all servers in our environment, maybe because of the performance issues. If I need to add one (as a user) I have to send a request to IT, and it may take a few days.
  • The User Interface could use an uplift; nowadays people's requirements for usability and user experience are at a very high standard.
This solution may be more suitable when you have a small datacenter(maybe under 100 servers); the User Interface may be snappier and you may find your answer more quickly regarding the issues you face on some machines. But with thousands of servers, we are seeing slowness. It has many features that you need to monitor your infrastructure and have great visibility into the details, whether you are the IT responsible for it, or you are just a user that needs to make sure his team has the servers they need to work in proper shape.
Read Cristian Bodnarasec's full review
Eric Broz profile photo
April 20, 2019

SolarWinds delivers the monitoring we need both on premise and in the cloud.

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use SolarWinds Server & Application Monitor to monitor servers and networking equipment in our two physical and two cloud-based data centers, and remote locations. It lets us know when servers are having hardware issues or network connectivity issues quickly via email alerts and our monitoring dashboards. The notifications are precise and accurate.
  • Hardware checks
  • Latency checks
  • Solid issue reporting
  • Mapping could be better.
If you have a smaller IT team, you will spend less time physically checking devices by using the Server & Application Monitor. The alerts are a quick read, and you can track down the issue and starting point of the failure using the visual dashboard and notification. It saves us a ton of time finding where the issue started.
Read Eric Broz's full review
Derek Calkins profile photo
April 19, 2019

SolarWinds: Server and Application Monitoring worth the investment.

Score 9 out of 10
Vetted Review
Verified User
Review Source
I have SolarWinds experience at my previous company with the exception of SAM. When I got here, SAM was not even installed but the company had been paying for it for several years. I installed it and discovered several applications. I quickly realized that we did not have nearly enough licenses to monitor all applications so I picked a handful of important ones. We have an 150 license count and with AppInsight, we are only able to monitor SQL on a couple servers, syslog, and AD. This is for IT use only and it is giving us insight into our applications. Recently we came across a DB that was severely fragmented and through SAM we were alerted to it and was able to fix the issue. The issue was probably present for a long time and without SAM, we may not have ever caught it until it was too late.
  • Alerts about issues with applications.
  • Provides an easy to read and understand dashboard.
  • Works well with NPM.
  • Costly
  • License-based
Determining what is the root issue as it pertains to the network or application.
Read Derek Calkins's full review
Alan Kok ITIL v3 profile photo
April 17, 2019

SAM Review: good product but great when combined with others.

Score 8 out of 10
Vetted Review
Verified User
Review Source
It is currently being used by the entire central organization to monitor all of our enterprise applications. Including, but not limited to, PeopleSoft, Exchange, Degree Works, and Blackboard. Also, with many others. It allows us to see events before they happen, outages before others report them.
  • Implementation is easy. With a list of IPs/Hostname a mass add, gets you up and running.
  • Ability to create custom dashboards help with users seeing their specific items.
  • App insights help finding and monitoring on application specific items.
  • Dashboard creation is a bit clunky, there are maybe 1 or 2 many clicks
  • Hard to edit a template for just one application. For example, if I only want IIS monitoring for app A, I must go into the template to edit for those servers.
If you are looking for specific application monitoring as well as simple up/down on servers(cpu.memory. HD). If you are looking for URL, network, or DB monitoring there are other tools, specifically by SolarWinds that can integrate well. This helps with a single pane of glass dashboard look.
Read Alan Kok ITIL v3's full review

Feature Scorecard Summary

Application monitoring (166)
8.9
Database monitoring (140)
7.8
Threshold alerts (168)
8.9
Predictive capabilities (136)
7.4
Application performance management console (146)
8.0
Collaboration tools (90)
5.9
Out-of-the box templates to monitor applications (159)
7.8
Application dependency mapping and thresholding (139)
8.3
Virtualization monitoring (142)
8.3
Server availability and performance monitoring (165)
9.3
Server usage monitoring and capacity forecasting (155)
8.4
IT Asset Discovery (115)
8.2

About SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities for IT pros enabling them to diagnose and troubleshoot issues faster. The vendor’s value proposition is that this solution prevents slow applications and downtime from impacting end-users and business services. Users can use this tool to pinpoint the root cause of application issues across various layers of the IT stack.

The vendor says SolarWinds SAM is affordable, easy to deploy, use and customize. Users can automatically discover their systems environment and start monitoring in about an hour. No professional services or consultation needed.

SAM is built on SolarWinds Orion® platform enabling native integration with Network Performance Monitor and other IT management software from SolarWinds.

SolarWinds Server & Application Monitor Features

Has featureSingle Web interface to monitor multi-vendor applications and server infrastructure.
Has featureOut-of-the-box monitoring templates for 200+ enterprise applications.
Has featureEasily extend monitoring to virtually any custom or home-grown applications.
Has featureGain contextual visibility of relationships and dependencies between applications and physical and virtual servers.
Has featureMonitor server hardware health, perform capacity forecasting, and manage asset inventory. Remediate server issues remotely with built-in management actions.
Has featureMonitor VMware and Hyper-V environments to identify problems impacting application performance.
Has featureCentrally manage IT asset inventory and keep track of server hardware and software information.
Has featureLeverage the wealth of built-in alerts and reports, and easily customize them as needed.
Has featureSAM is an agentless monitoring software. Optional agent installation extends monitoring to the cloud.

SolarWinds Server & Application Monitor Screenshots

SolarWinds Server & Application Monitor Videos (2)

SolarWinds Server & Application Monitor Downloadables

SolarWinds Server & Application Monitor Integrations

SolarWinds Server & Application Monitor Competitors

WhatsUp Gold, Nagios, IBM Tivoli Monitoring, Microsoft System Center, DX Application Performance Management (formerly CA APM), SiteScope (formerly HP SiteScope), ManageEngine Applications Manager

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

SAM pricing starts at $2,995.

SolarWinds Server & Application Monitor Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

SolarWinds Server & Application Monitor Technical Details

Deployment Types:On-premise
Operating Systems: Windows
Mobile Application:No
Supported Languages: English