Reviews (1-25 of 120)
- Triggered Alerts
- Custom Thresholds
- Integration with IIS, Exchange, Active Directory out of the box!
- Top 10 Lists - Monitored,
- Integrationg with Orion
- I would like to see SolarWinds Server & Application monitor have 2 modes or themes available; day time or what you currently have available. I would like to see a second option available, a dark theme.
- I would like to see SolarWinds Server & Application monitor to allow for unlimited nodes and applications to be monitored with a base license. The end user is responsible for resources!
- I would like to see SolarWinds Server & Application monitor have additional configuration features available to the end user on the Settings page. For example, SMTP configuration specifically for SAM.
- Monitor voice network and quality
- Monitor exchange databases
- Monitor network connectivity
- Server uptime
- The ability to remove modules without having to rebuild the whole system. The recent test of WPM has shown that when using the trial version it becomes embedded and difficult to remove all parts
- The requirement for 3.5 dot net. The system is old and should be updated.
- I like the SolarWinds help group, but sometimes you don’t get replies for weeks regarding some of the more obscure problems. Easier to open tickets than have to wait for help from others.
SolarWinds Server & Application Monitor Review: "SolarWinds alerts free up our time from constant reporting."
- Uptime reporting
- Memory Utilization reporting
- CPU Utilization reporting
- Managing and sending alerts
- Adding servers is not as intuitive as I'd like. It seems like there are multiple places to add, but only one method is correct.
- There's a learning curve for new users to have to get past in understanding the administrative portions.
- Sleeping email alerts for times during maintenance windows is not something we have gotten fully worked out.
Review: "SolarWinds Server & Application Monitor perfect for monitoring applications and servers for issues"
- It has some out of the box commonly used application monitors for Windows
- It has some out of the box commonly used application monitors for Linux
- You can set up custom application monitors for Windows systems
- You can set up custom application monitors for Linux systems
- I wish there was more out of the box Linux application monitors
- I wish it could communicate with TR-069 for monitoring our LTE
SolarWinds Server & Application Monitor Review: "SolarWinds is an interesting system for keeping the place from burning down."
- In depth monitoring. You can monitor practically any portion of a virtual or physical server.
- Easy to read front page. Once the front page is configured, broad issues can be found early for further investigation.
- Constant updates. New updates are always available for whatever you are monitoring.
- Price. It's a good product, but they know it.
- Complications. It can be intense to learn every nook and cranny of the product to get the most out of it.
- Speed. While we do not have it running on the fastest hardware, it can be laggy.
- Linux Monitoring -- Really helps with Linux server monitoring. There are inbuilt application monitoring templates for Apache Tomcat which we leverage.
- Windows Monitoring -- Helps to monitor AD, DNS, DHCP, High CPU, memory utilization.
- Single dashboard monitoring of all our servers.
- The Server & Application Monitor has a dependency with another SolarWinds module, which is the Network Performance Monitor.
- The dashboard can get too crowded if the number of servers is more. We monitor more than 500 servers in a single dashboard. Sometimes the hostnames overlap, causing confusion.
- An agent is required to be added to all servers.
- Netflow information and configuration management of network devices works really well for us. As these two comprise two of the core products of SolarWinds Orion suite it's good that it does this
- SAM (Application manager) Provides excellent insight into services and service states and is very customizable.
- Support community is excellent (THWACK) as is the available free training from the SolarWinds Customer Portal. Which is good, you're going to need it due to the depth and complexity of the software suites.
- SolarWinds Orion is not just one product. It's a bunch of cobbled together products gained from acquisitions. Because of that finding a standard way to manage devices is difficult, and understanding one product is no guarantee of understanding another.
- The pane of glass that is Orion is very customizable. It is based on widgets but none of the widgets operate in a predictable way. There may be one that does what you want but you are going to have to find it and you will probably have to try 4 before you find one you like for what you are looking to do. A huge time-sync
- The network-atlas software that lets you put your Orion objects in a visual layout is terrible. Right down to what you can set as defaults for fonts or labels and all the way to stability it is terrible.
SolarWinds Server & Application Monitor Review: "SolarWinds SAM made me more productive and proactive."
- Monitoring - I can easily use built-in templates for most things, but I can also easily create custom monitors for things that are more unique to my environment.
- Alerting - It takes some work to get it exactly right, but you can tune your alerts to ensure you are not crying wolf.
- Application insights - the templates for monitoring Exchange and SQL performance really allow you to quickly and easily pinpoint and attack problem areas in these critical applications.
- Licensing - while the model is simple, it can be frustrating. New features, like AppInsight, use a ton of "monitors" so you will always need/want to upgrade to the next level. The difference in licenses/pricing can be startling. For example, if you need 301 you have to buy 700. Finding more flexibility here would make happier customers.
- Sales - the sales team is unnecessarily aggressive in their tactics. They will call and email every listed contact they can find repeatedly offering account reviews, quarter end sales, etc.
SolarWinds Server & Application Monitor Review: "Big and complex infrastructure - SAM is your choice."
- Huge variety of options for monitoring.
- Flexible configuration.
- infrastructure mapping.
- Performance and storage monitoring.
- Single console for virtualized assets management.
- Alert management.
- Integration with other solutions for better monitoring and control.
- More details on monitoring Exchange, SQL, IIS, etc.
- In most cases, the interface is overloaded with information that is not important for quick monitoring check and takes time to understand all the functions.
SolarWinds Server & Application Monitor Review: "SAMs best at Monitoring, Alerting and Troubleshooting our environments issues."
- Provides up/down/reboot notifications via customizable alerts to impacted parties
- Provides insight on exchange, sql and other environments to assist with troubleshooting
- Provides historical and forecasting data that can be used to assist with resource or server issues
- Better seamless integration with vcenter, as in an api plugin
- Better linkage for virtualization within the home page
- Better details available for VMs
- Monitoring individual services.
- AppInsight for applications.
- Automation of tasks.
- Better integration with mapping the network. We are not a fan of Network Topology Mapper.
- Better insights for SQL without buying another add-on.
- Seems the focus is on adding new applications to sell instead of improving the current lineup.
- Alerting, it does a great job of letting our techs know when there is a problem and the severity of it.
- We use Netpath to monitor a path to a monitored server and look for issues along that path
- We use it to monitor our wireless infrastructure.
- I would like to see the web interface respond faster, at times it can become sluggish.
SolarWinds Server & Application Monitor Review: "Great inventory finding tool and performance notifications"
The products only get better as development grows. Its a great visual tool to analyze your network and get notified when your assets are unavailable. There are other free tools out there to do this, but Server monitor takes care of everything you can think of.
- Solarwinds monitors physical and virtual equipment
- The setup is quick and its easy to get going for small to mid-size organizations
- Monitoring of virtual infrastructure equipment. More options than the following.
In Scenarios where attempting monitoring from Cloud/on-premise or on-premise/cloud deployments. This application needs further work.
SolarWinds Server & Application Monitor Review: "SolarWinds SAM is a great addition to the Windows monitoring platform"
- Monitor services
- Monitor Active Directory health
- Some of the pre-built templates could be improved upon, perhaps with a wizard-style approach for which metrics would like to be monitored within a template
- Users By % Mailbox Quota Used is great for notifying users to archive.
- Mailbox Database Size and Space Use is great for monitoring your DB size quickly and the alerts are a plus.
- Critical Processes and Services is great because it shows the health status... I check it daily and have alerts set to notify me if there are any warnings.
- I would like to add a widget for "Users By % Mailbox Quota Used" to my SolarWinds home page summary dashboard but this option is not available.
- More widgets for alerts.
- Cisco Jabber integration would be nice.
SolarWinds Server & Application Monitor is less appropriate for small environments because you can get out-of-the-box alerts from Exchange. Too expensive for small environments.
SolarWinds Server & Application Monitor Review: "Great module and addition to your SW suite of tools"
- Tight integration with their network performance monitor
- customizability of alerts
- customizable dashboard so I can see only what matters to me and hide all the other "stuff"
- Fantastic user resources aka Thwak
- A tighter tie-in with O365
SolarWinds Server & Application Monitor Review: "Out of the box SAM is great! Can't wait to fully deploy and watch the magic happen"
- Monitoring-I am able to set trends based on how I expect my equipment to run.
- Reporting-I can pull up reporting for trends to see when things are not in alignment.
- Alerting-I can be alerted or notified if something is out of balance or unavailable.
- None that I can think of until we fully deploy it.
SolarWinds Server & Application Monitor Review: "Good for front end monitoring tool - but still need improvement for back end root monitoring"
- SolarWinds Server & Application Monitor does well by monitoring the key resources and applications.
- However, I would suggest that SolarWinds to add a feature that allows you to enable/disable particular resources and not currently as a whole package.
SolarWinds Server & Application Monitor Review: "SolarWinds Server and Application Monitor -- come out of the dark and see the light!"
- SAM has excellent out-of-the-box templates for monitoring common applications and services. These are easily adaptable to your own needs, and the THWACK community provided templates give you even more options!
- The SolarWinds interface is intuitive and easy to use. Even though the options and depth of configuration are very customizable, it never feels overwhelming. The help and documentation are top-notch.
- Naturally a rooter for the underdog, I was skeptical of SolarWinds at first, as it holds a huge market share. However, after using this product for several years, it is clear why it is the market leader. Fantastic product and it is continually improving! Customer feedback and suggestions are taken seriously.
- SolarWinds Server & Application Monitor is a super product, but it could use a simplified way of configuring user permissions. It is very granular and powerful, but it would be nice to have some pre-configured roles.
- Automatic Load balancing of polling server workload would be a great added feature.
- They ask for three improvements, but honestly, I can only think of 2!
- Easy to configure over other solutions. Works with the built in MS SQL Express. Easy to migrate to SQL standard if needed.
- Easy out of the box reports. Most of what you want to know is there from the get-go. Sometimes you need a different angle and the report writer is your friend.
- Alerting isn't confusing. Other products sometimes don't make sense when they send an alert out. SolarWinds SAM can tell you exactly what is up, down, warned, and you can link the alert message right to the node with the problem. Get email. Click. There. Simple.
- While it is generally easy to get going with SAM and the Orion platform, getting into the weeds can be difficult and overwhelming.
- SAM opens the door to monitoring and reporting on a verity of things. I think Orion is designed to leave things out so you buy more.
- Fine tuning thresholds can be confusing. SolarWinds defaults on somethings that don't make sense in a real environment. But not all environments are the same. They could give you more guidance.
- SolarWinds keeps an eye on all of the various services we need to keep track of. DHCP, DNS, Radius, HTTPS, SQL...all running under an automated observer. Find out something is slowing down or failing BEFORE the client calls come in.
- Integration into the Orion suite allows SolarWinds to provide more information to the node stack. DPA lets us see the database, NPM the network and SAM the server service. Get a quick glance at where to start troubleshooting
- SolarWinds has a ton of canned services to monitor. There's little setup involved to get a DHCP monitor up and running. Server & Application Monitor also includes the ability to add in custom services if you can't find the one you're looking for.
- Initial set up is easy. So easy that you can flood your views with services you didn't need to know about because you "checked all."
- Canned templates can be vague as to what they are monitoring.
- Views of the information range from overwhelming lists to graphs lacking depth.
- A wide variety of applications and OSs supported.
- Easy to use interface that is web-based.
- Large built-in scripting library and the ability to import scripts.
- Added monitoring abilities for SQL, Exchange, and IIS.
- The product is a resource hog. The CPU, RAM, and database bloat need to be improved.
- Not a ton of support for Linux.
- This product requires NPM as well to give you full insight into a machine and its performance.
- Canned reports are not great, you will need to customize to get what you want/need.
SolarWinds Server & Application Monitor Scorecard Summary
Feature Scorecard Summary
About SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities for IT pros enabling them to diagnose and troubleshoot issues faster. The vendor’s value proposition is that this solution prevents slow applications and downtime from impacting end-users and business services. Users can use this tool to pinpoint the root cause of application issues across various layers of the IT stack.
The vendor says SolarWinds SAM is affordable, easy to deploy, use and customize. Users can automatically discover their systems environment and start monitoring in about an hour. No professional services or consultation needed.
SAM is built on SolarWinds Orion® platform enabling native integration with Network Performance Monitor and other IT management software from SolarWinds.
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SAM pricing starts at $2,995.
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