Backupify vs. Veeam Backup for Google Cloud Platform

In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.

Until now, it was not possible to back up the server and respond to emergencies, but with the introduction of this software, it is possible to go back. By supporting One Stop for various virtual OS environments, ease of use is greatly improved. Contributes to reduced TCO and high ROI by reducing management man-hours.

Incentivized

• Restoration of files/emails.
• Searchable.
• Restore to another user.

Incentivized

• unified monitoring across the cloud and on premise
• encryption to maintain integrity of data and vms
• Provides powerful encryption to secure data at all levels of the process.

Incentivized

• Improved UI.
• Improved Wizard to start initial sync.
• Improved search.

Incentivized

• User interface
• Data management

Incentivized

So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.

Incentivized

The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.

First and foremost, this solution fits better into the budget than either of the solutions above. Additionally, I think it suits the market I was in better than the other software that play better in a strictly SMB or Enterprise space. Overall, I think this is a niche product that fits well. It's a flexible product and one that can accomplish and provide value for you in whatever capacity you need at the moment.

Incentivized

• Inexpensive cost for the peace of mind.

Incentivized

• It is now possible to easily switch back when a problem occurs due to server backup acquisition and generation management.
• The acquisition time has been shortened and the job is now completed overnight.
• Also, it is amazing that "This high-performance backup solution is free!" is open to the public, like Community Edition.

Incentivized