Barracuda ECHOplatform for MSPs vs. Liongard

At the current state, still recommend but would give them a warning of the hardships and quirky nature of the platform.

Incentivized

Liongard alerting and ticketing is customizable, it supports CWM, Teams and email integrations. After initial setup, the main issue is managing the inspectors. You will need someone to manage the inspectors and discoveries and troubleshoot some agent issues but the Liongard support is SUPER responsive and knowledgeable. The alerting isn't immediate, the inspectors update once or twice a day.

Incentivized

• Centralized console for all Intronis backup software installations
• Linked connection to the Barracuda Cloud Control console to manage essentials and backup appliances
• Alerting from backup software can range from simple to complex as well as schedule options

Incentivized

• the expanding of the roles that are allowed, just 4 seems to be too limiting
• integration of the campus should be self service not a email and wait for 24 hour turn around

Incentivized

Carbonite is a very good product but Intronis is much better suited for businesses. Acronis is a very comparable product especially as it does such a good job of image level backups of machines.

Incentivized

• This is a great solution for backups when a backup appliance is not necessary (or within economic range).
• Local NAS replication can provide faster recovery of data in the event of a catastrophy.

Incentivized