Liongard Roars
December 16, 2022

Liongard Roars

Mike Boteler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Complete Visibility

Overall Satisfaction with Liongard

We use Liongard mostly for it's actionable alerts for creating tickets to our PSA. The out-of-the-box alerts are great but you can make custom metrics and alerts, fully customizable with few restrictions. Learning jmespath isn't too hard for experienced coders, the UI is very intuitive and easy to learn. Liongard fills the small gaps that our RMM can't handle.

Pros

  • Alerting and Ticketing

Cons

  • The jmespath editor needs improvements
  • Addigy inspector is not parent/child
  • Alerting and Ticketing
  • The ability to report on things that our RMM cannot is invaluable

Do you think Liongard delivers good value for the price?

Yes

Are you happy with Liongard's feature set?

Yes

Did Liongard live up to sales and marketing promises?

Yes

Did implementation of Liongard go as expected?

Yes

Would you buy Liongard again?

Yes

Liongard alerting and ticketing is customizable, it supports CWM, Teams and email integrations. After initial setup, the main issue is managing the inspectors. You will need someone to manage the inspectors and discoveries and troubleshoot some agent issues but the Liongard support is SUPER responsive and knowledgeable. The alerting isn't immediate, the inspectors update once or twice a day.

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