BASIC Guru vs. bswift

Guru is very well suited for storing lots of product information. It's very easy to tag and organize your Guru cards which makes it easy sort through later. You can also assign certain people the responsibility of making sure their team's Guru cards are up to date which also keeps everything clean, organized, and updated.

Incentivized

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.

Incentivized

• Google Chrome integration works great
• Easy and user-friendly UI
• Great tagging, sorting, and organizing capabilities

Incentivized

• bswift breaks down each benefit into its individual components really well.
• bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
• bswift makes it easy to compare the pros and cons of several benefit alternatives

Incentivized

• Chrome extension often fails to work properly
• Difficult to learn at first
• General search function can be improved

Incentivized

• Turnaround
• Coordination with benefits department
• Coordination with Wex
• Chat interface
• Ability to solve problems

Incentivized

Guru was difficult to learn and navigate at first, but once you get the hang of it, it is very efficient and actually makes day-to-day work a lot easier

Incentivized

We evaluated bswift and local vendors and bswift came hands down better in followinhg - support - ROI - EDI (can be better)

Incentivized

• There was a steep learning curve for many in our team
• We mainly use Chrome integration and sometimes the application fails to load
• With thousands of Guru cards, searching up one specific card can sometimes be difficult as the query brings up so many results based on a key word

Incentivized

• HR/Benefits Admin ease of use
• Employee functionality and transparency of use

Incentivized