Item: bswift
Rating: 9
Author: Michael Latz

Overall Satisfaction with bswift

Use Cases and Deployment Scope

bswift is used as our benefits portal. Our department uses it to show employees their benefits options and help enroll them. The employees have their own log ins so they can manage the benefits themselves as well. bswift allows users to see what each benefit covers as well as what it will cost. It shows users their weekly cost and when their benefits will be active, as well as support numbers to contact the benefit providers.

Pros and Cons

Pros

Detailing the benefit options available
Giving users their cost per pay period
Telling users when they are eligible to receive benefits

Cons

Bigger text fields
Address auto complete using google maps
Less intrusive virtual assistant

Most Important Features

The ability so see all the benefit options
The ability to help employees enroll
The ability to see an exact cost

Return on Investment

It has made enrolling new employees in benefits easier
It helps with audits
It makes sure no who wants benefits forgets to enroll

Key Insights

Do you think bswift delivers good value for the price?

Yes

Are you happy with bswift's feature set?

Yes

Did bswift live up to sales and marketing promises?

Yes

Did implementation of bswift go as expected?

I wasn't involved with the implementation phase

Would you buy bswift again?

Yes

Likelihood to Recommend

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.

Comments

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bswift helps administrators keep benefits straight for employees