Item: bswift
Rating: 8
Author: Verified User

Overall Satisfaction with bswift

Use Cases and Deployment Scope

bswift is being used by our North American operations.
They are our benefit providers who manage our contracts and plans with Aetna.
They have been a much cheaper option than having an in house benefit management team. Also, we have been able to run our open enrollment in a much more efficient manner using them.

Pros and Cons

Pros

Open Enrollment Administration
Customer Service
Liaison with Benefit providers

Cons

They should have better price point for large customers
Better EDI for Oracle cloud

Return on Investment

Ease of planning
Better ROI than managing inhouse
EDI needs to be improved

Alternatives Considered

We evaluated bswift and local vendors and bswift came hands down better in followinhg

- support
- ROI
- EDI (can be better)

Other Software Used

Oracle HCM Cloud, Oracle Financials

Likelihood to Recommend

bswift is well suited to manage the benefit requirements of large customers. It has the right set of tools and processes to make open enrollment a success. Also, the customer service provided is up to the mark.

The only concern I have is for commercials which I believe could have been more attractive.

Comments

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