Improve your Benefit process with bswift
October 24, 2017

Improve your Benefit process with bswift

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with bswift

bswift is being used by our North American operations.
They are our benefit providers who manage our contracts and plans with Aetna.
They have been a much cheaper option than having an in house benefit management team. Also, we have been able to run our open enrollment in a much more efficient manner using them.
  • Open Enrollment Administration
  • Customer Service
  • Liaison with Benefit providers
  • They should have better price point for large customers
  • Better EDI for Oracle cloud
  • Ease of planning
  • Better ROI than managing inhouse
  • EDI needs to be improved
We evaluated bswift and local vendors and bswift came hands down better in followinhg

- support
- ROI
- EDI (can be better)
bswift is well suited to manage the benefit requirements of large customers. It has the right set of tools and processes to make open enrollment a success. Also, the customer service provided is up to the mark.

The only concern I have is for commercials which I believe could have been more attractive.