Beamer vs. Frill

Instead of using valuable in-house development time we opted to use the plug-and-play solution which looks and works like it is natively a part of our application. It allows us to communicate important information to our user base with a clear call to action. It is also great in getting client NPS ratings

Incentivized

Frill is well suited for beginner or mid-level startups looking to get customer feedback on their products. If a business has a really well-suited product pipeline filled with features and is confused which one to build first, Frill is a really nice platform/product to have. You can get direct customer feedback and you can finally work on things that matter the most. It is less appropriate for someone who doesn't have a big product feature pipeline or roadmap in their mind.

Incentivized

• Beautiful Styling
• Simple Implementation
• Great Support
• Feature Packed

Incentivized

• The announcement section is really good. I can add images, edit the text and announce something important.
• The roadmap section where we could tag them as per the stage the feature is in. Example: In progress, shipped, etc.
• Ability for user to upvote on their favorite ideas.

Incentivized

• Surveys would be cool

Incentivized

• They could have added more functionality like ideas section. May be a dedicated section where people can share bugs.
• Ability to collect feedback from different sources.
• Product change log section could also be good to have.

Incentivized

• Freed up development time
• Less cancellations due to better communication
• More usage due to providing more information in an easily accessible location

Incentivized

• Direct customer feedback
• Working on features that matters the most
• Getting user validation instantly

Incentivized