Bently Nevada System 1 Asset Health Management Software vs. HxGN EAM

The software is well suited for capturing transient events and allowing for playback to use its diagnostic features to work through solutions. Many times during a startup on a large steam turbine, vibration events will come in that restrict the unit from coming online, so Operators need to know what is causing the issue and how they can work through it to get the unit online and producing power with little delay. Having Bently Nevada System 1 Assent Health Management Software online continuous monitoring allows me to access the data and troubleshoot without delay involved as in the past when I would have to travel to the site and setup monitoring gear then attempt to startup again and hope to capture the event.

EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.

Incentivized

• Capture transient data
• Provide email notification of alarms
• Intuitive setup and use of functions

• Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
• Integrates with Oracle; linking to an enterprise system help to link with the ledger
• Generally user friendly; the user interface and navigation is relatively intuitive to use

Incentivized

• Due to the power of the software, there are many attributes that I'm not aware of, so a better guide for use would be helpful
• Better controls for reducing excessive alarms
• Need improved searchability of online Help

• The update schedule takes some getting used to
• Possible to accidentally lock yourself out of your own account (if admin)

Incentivized

EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.

Incentivized

The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.

Incentivized

We considered Emerson AMS Machine Works and associated products for online rotating machinery monitoring, but the application was not as intuitive to use and would have required many hardware upgrades of field devices to measure vibration where most or our power plants already had existing Bently Nevada vibration monitors that could easily be linked to System 1.

HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.

Incentivized

• The savings involved with bringing a unit online without delay due to online condition monitoring
• The savings involved with online diagnostics and monitoring in keeping the unit running safely without damaging anything while planning for a convenient time to bring it down for repairs and knowing what parts and labor will be required due to diagnosing the problem ahead of time.
• The cost savings of reducing the need for labor to travel for diagnostics or periodic data collection using portable or handheld vibration analyzers

• Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
• Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
• The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.

Incentivized