Infor EAM can work for you
November 09, 2016

Infor EAM can work for you

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infor EAM

We provide Infor EAM support to multiple clients in the manufacturing and fleet industries. We also use Infor EAM internally to log in and track progress of support incidents from our clients. Additionally, we provide implementation and consulting services for Infor EAM.


  • Easy to customize for specific needs of our clients.
  • Allows system administrators to develop custom reports with Cognos and make these reports accessible to all users, or specific user groups.
  • Easy to apply custom business rules using Flex SQL.
  • User friendly even to a beginner. I always say if a user can navigate an MS Office product, they can navigate Infor EAM.


  • Allow system administrators to manipulate canned Infor EAM reports.
  • Remove menus that were used in earlier versions so they don't get confused for use in current versions.
  • Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
  • Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
  • The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.
Newer versions recently released are ideal in the facilities maintenance industry. Coming from a major airport having this new module would certainly resolve many issues that are common in facilities management. With Infor EAM being so easy to customize for a specific industry, you always have the power to add or remove what you need or what you don't need. However, over time you always find a need to bring certain features back into service.


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