BeyondTrust Privileged Remote Access vs. NetSupport Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BeyondTrust Privileged Remote Access
Score 9.3 out of 10
N/A
BeyondTrust Privileged Remote Access enables security professionals to control, monitor, and manage access to critical systems by privileged users and third-party vendors (e.g. authorized employees, contractors, etc). BeyondTrust's approach is designed to allow companies to quickly gain control of system access and protect themselves against cyberattacks without requiring time-consuming process changes. Features for secure access, vault credentials, and audit…N/A
NetSupport Manager
Score 9.0 out of 10
N/A
NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
Pricing
BeyondTrust Privileged Remote AccessNetSupport Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BeyondTrust Privileged Remote AccessNetSupport Manager
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BeyondTrust Privileged Remote AccessNetSupport Manager
Top Pros
Top Cons
Features
BeyondTrust Privileged Remote AccessNetSupport Manager
Remote Administration
Comparison of Remote Administration features of Product A and Product B
BeyondTrust Privileged Remote Access
9.7
1 Ratings
18% above category average
NetSupport Manager
10.0
1 Ratings
21% above category average
Screen sharing9.01 Ratings10.01 Ratings
Instant message9.01 Ratings10.01 Ratings
Over-the-Internet remote session10.01 Ratings00 Ratings
Initiate remote control from mobile9.01 Ratings00 Ratings
Remote management of servers & workstations10.01 Ratings10.01 Ratings
Remote Active Directory® management10.01 Ratings10.01 Ratings
Centralized management dashboard10.01 Ratings10.01 Ratings
Session record10.01 Ratings00 Ratings
Multi-platform remote control10.01 Ratings10.01 Ratings
File transfer00 Ratings10.01 Ratings
Secure remote access with Smart Card authentication00 Ratings10.01 Ratings
Access to sleeping/powered-off computers00 Ratings10.01 Ratings
Annotations00 Ratings10.01 Ratings
Monitoring and Alerts00 Ratings10.01 Ratings
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Enterprises
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Score 9.2 out of 10
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Score 9.2 out of 10
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User Ratings
BeyondTrust Privileged Remote AccessNetSupport Manager
Likelihood to Recommend
8.0
(5 ratings)
9.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BeyondTrust Privileged Remote AccessNetSupport Manager
Likelihood to Recommend
BeyondTrust
BeyondTrust Privileged Remote Access is well suited to grand monitored privileged access to resources. It works in a proxy mode so end-users don't have direct access to servers. This can help prevent attacks on servers from users' machines since all the traffic to the servers goes through the Privileged Remote Access server which performs auth according to the policies. In cases where direct access to the servers/service from the end-user's machine is required, it is a little bit complicated to set up that kind of connection using protocol tunneling.
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NetSupport
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
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Pros
BeyondTrust
  • It's comprehensive, intelligent and easy to use.
  • It has lots of features i.e. it allows special commands to be used whereas the other programs don't allow them.
  • This tool is effective in allowing you to access all your applications through a single sign-on page.
  • Actively manage the ongoing operational use of network devices, hardware, and application access via Secure App.
  • Bomgar Privileged Access deploys on-premises via a hardened physical or virtual appliance, or through the Bomgar Secure Cloud.
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NetSupport
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
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Cons
BeyondTrust
  • One way to use it is by using a machine as an access proxy, this machine being Linux, has limitations such as copy and paste and does not allow access to more than one web access.
  • Improve the desktop application view.
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NetSupport
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
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Likelihood to Renew
BeyondTrust
This review was originally written partially in Portuguese and those parts have been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
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NetSupport
No answers on this topic
Usability
BeyondTrust
It accomplishes all of our remote access needs, our users require little to no training when being setup for remote access for the first time.
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NetSupport
No answers on this topic
Alternatives Considered
BeyondTrust
The main factor is the ease of implementation and also its use in everyday life.
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NetSupport
I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
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Return on Investment
BeyondTrust
  • Improve security by improving the management of external remote access
  • Help us meet Remote Access Compliance Requirements by creating audit trails, session forensics, and giving access monitoring and reporting data
  • Simplify employee access and workflows by giving employees the exact amount of privileged access to systems and applications they need, without hindering productivity or overwhelming the service desk
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NetSupport
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
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ScreenShots