TrustRadius

BHN Rewards vs. Patch Retention

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BHN Rewards
Score 8.3 out of 10
N/A
BHN Rewards (formerly Rybbon) is a solution for sending, tracking, and managing digital rewards programs. BHN Rewards enables users to incorporate automated rewards to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees.N/A
Patch
Score 0.0 out of 10
N/A
A tool to engage, reward, and retain customers. Patch (formerly CityGro) is used to bring eCommerce or brick and mortar store customers back using automated retention tools that help users to understand buyer behavior and bring people back.
$295
per month minimum monthly charge for up to 29,500
Pricing
BHN RewardsPatch Retention
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BHN RewardsPatch
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BHN RewardsPatch Retention
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User Ratings
BHN RewardsPatch Retention
Likelihood to Recommend
9.0
(6 ratings)
-
(0 ratings)
User Testimonials
BHN RewardsPatch Retention
Likelihood to Recommend
Blackhawk Network
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
Verified User
Anonymous
Read full review
Patch Retention (CityGro, Inc)
No answers on this topic
Pros
Blackhawk Network
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
Verified User
Anonymous
Read full review
Patch Retention (CityGro, Inc)
No answers on this topic
Cons
Blackhawk Network
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
Verified User
Anonymous
Read full review
Patch Retention (CityGro, Inc)
No answers on this topic
Alternatives Considered
Blackhawk Network
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
Verified User
Anonymous
Read full review
Patch Retention (CityGro, Inc)
No answers on this topic
Return on Investment
Blackhawk Network
  • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
  • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
  • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
Verified User
Anonymous
Read full review
Patch Retention (CityGro, Inc)
No answers on this topic
ScreenShots

BHN Rewards Screenshots

Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.