TrustRadius

BHN Rewards vs. RepuGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BHN Rewards
Score 8.3 out of 10
N/A
BHN Rewards (formerly Rybbon) is a solution for sending, tracking, and managing digital rewards programs. BHN Rewards enables users to incorporate automated rewards to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees.N/A
RepuGen
Score 10.0 out of 10
N/A
RepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform that helps healthcare organizations automate patient satisfaction monitoring, collect feedback, and grow their practice. It serves small, medium, and large healthcare organizations, including medical groups, urgent care centers, individual practices, dental groups and more, all across the United States. RepuGen automates patient outreach through SMS and email, inviting…N/A
Pricing
BHN RewardsRepuGen
Editions & Modules
No answers on this topic
RepuGenie
Contact RepuGen for quote
per provider/per month
10+ Providers
Contact for quote
per provider/per month
Offerings
Pricing Offerings
BHN RewardsRepuGen
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
BHN RewardsRepuGen
Best Alternatives
BHN RewardsRepuGen
Small Businesses
Growave
Growave
Score 9.7 out of 10
Yext
Yext
Score 7.8 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Yext
Yext
Score 7.8 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Yext
Yext
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BHN RewardsRepuGen
Likelihood to Recommend
9.0
(6 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BHN RewardsRepuGen
Likelihood to Recommend
Blackhawk Network
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
Verified User
Anonymous
Read full review
GMR Web Team
RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Pros
Blackhawk Network
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
Verified User
Anonymous
Read full review
GMR Web Team
  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Cons
Blackhawk Network
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
Verified User
Anonymous
Read full review
GMR Web Team
  • I cannot think of any cons.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Support Rating
Blackhawk Network
No answers on this topic
GMR Web Team
Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Alternatives Considered
Blackhawk Network
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
Verified User
Anonymous
Read full review
GMR Web Team
RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Return on Investment
Blackhawk Network
  • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
  • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
  • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
Verified User
Anonymous
Read full review
GMR Web Team
  • Customers see our positive online reviews and end up choosing us, ROI is high.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
ScreenShots

BHN Rewards Screenshots

Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.

RepuGen Screenshots

Screenshot of where RepuGen automatically captures and features positive experiences.Screenshot of ratings appearing across Google, Healthgrades, and WebMD, viewable from one screen in RepuGen.Screenshot of positive review acquisition, to build loyalty.Screenshot of how RepuGen retains unhappy patients by addressing their concerns before they reach public forums.Screenshot of instant review notifications, for fast response.Screenshot of a dashboard, organized for ease of use.