TrustRadius

BigPanda

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigPanda
Score 8.0 out of 10
N/A
BigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring tools into actionable insights to speed the resolution of IT incidents. Customers include Intel, Workday, News Corp, Macy’s and Cisco.N/A
Pricing
BigPanda
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
BigPanda
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
BigPanda
Considered Both Products
BigPanda
KT
Kaushal Thakur
Site Reliability Engineer
Chose BigPanda
TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as …
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User Ratings
BigPanda
Likelihood to Recommend
9.0
(1 ratings)
User Testimonials
BigPanda
Likelihood to Recommend
BigPanda
If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.
KT
Kaushal Thakur
Site Reliability Engineer
Read full review
Pros
BigPanda
  • Alert correlation feature helps in grouping similar alerts together
  • Alert Enrichment to enhance the data after it arrives on the tool
  • Integration with multiple tools
  • The console is very user friendly and provides ease of administration
KT
Kaushal Thakur
Site Reliability Engineer
Read full review
Cons
BigPanda
  • Tool should have a feature to query the data
  • The dashboard feature needs improvement
  • It should have a dark mode
KT
Kaushal Thakur
Site Reliability Engineer
Read full review
Alternatives Considered
BigPanda
TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.
KT
Kaushal Thakur
Site Reliability Engineer
Read full review
Return on Investment
BigPanda
  • BIgPanda is very easy to implement and use
  • Better than the previous tool, provides more functionality
  • BIgPanda's alert enrichment feature very helpful
KT
Kaushal Thakur
Site Reliability Engineer
Read full review
ScreenShots