Moogsoft

Moogsoft

About TrustRadius Scoring
Score 8.8 out of 100
Moogsoft

Overview

Recent Reviews

Moogsoft slowing

7 out of 10
January 21, 2019
We use Moogsoft to automate the collection and retrieval of log data files from disparate devices across our environment. We wish it could …
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What is Moogsoft?

Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.

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  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Moogsoft?

Moogsoft is the AI-driven observability provider of monitoring solutions for DevOps. Moogsoft delivers cloud-native, self-service platform for software engineers, developers and operators designed to enable users to see everything, know what’s wrong and fix things faster. Founded in 2012, Moogsoft boasts more than 140 customers worldwide including American Airlines, Fannie Mae, Fiserv, HCL Technologies, SAP SuccessFactors, and Verizon Media. It has established strategic partnerships with managed service providers and outsourcing organizations including AWS, Cisco, HCL Technologies, TCS and Wipro.

Moogsoft Competitors

Moogsoft Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.

BigPanda, Dynatrace, and New Relic are common alternatives for Moogsoft.

The most common users of Moogsoft are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

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Reviews and Ratings

 (9)

Reviews

(1-3 of 3)
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Nikhil Kumar Sharma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Moogsoft is being used as a core MOM (Manager Of manager Tool) in our organization. In every since IT services Management deal there has to be an event collecting and segregation tool apart from elementary layer tool and that's where Moogsoft comes into the picture. We integrate it with Monitoring tools and ITSM layer tools to provide end to end monitoring services.
  • Event Correlation
  • Situation based event intelligence
  • Supervised and Un-Supervised ML
  • Predictive Intelligence
  • Out of the Box Data Sources
  • Improved Supervised ML
Moogsoft is well suited in below scenarios -

1. If you are looking for a Event Management layer tools.
2. If you are looking for event correlations, suppression and enhancement feature before opening a ticket in ITSM layer tool.
3. If you are looking for enabling corrective actions even before opening a ticket at MOM layer and AI-ML capabilities in monitoring world.
Rekha Yadav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Moogsoft is being used as an Event Management tool and acts as an event entry 2nd layer tool. In most of the architecture, there are primary monitoring tools such as AppDynamics, LogicMonitor, Solarwinds, etc which collects monitoring data and events and forwards the same to Moogsoft which then processes the same and takes out meaningful information and then passes on to the ITSM layer for ticketing and reporting.
  • Event Management Tools
  • Event Enrichment
  • AIOps and ML features
  • Entropy based prediction
  • Predictive Intelligence
  • Humanless AIOps
  • Integration Sources
Moogsoft is a very good event management tool that not only fulfills the event handling requirement but on top of it does the following:
1. Event Handling from multiple data sources.
2. Scalable solution and includes multi-tenancy
3. Out-of-the-box integrations and customized options are available.
4. AIOps and ML capabilities.
5. Cost optimized solution
January 21, 2019

Moogsoft slowing

Score 7 out of 10
Vetted Review
Reseller
Review Source
We use Moogsoft to automate the collection and retrieval of log data files from disparate devices across our environment. We wish it could also collect config files, like what we see coming from other AIOps providers in the industry today. Moogsoft works for what it's supposed to, we just wish it was more customizable.
  • Log files
  • Collection
  • Easy management
  • Automation
  • Config files
  • Ansible
It is able to perform as it is supposed to and it does a good job of what it's advertised to do, but we see other offerings with a lot more capabilities and a lot more available customizations. For example, things like predictive capabilities using machine learning and AI, in order to prevent outages.