The Billtrust suite of AR solutions helps make sense of customers' ever-expanding invoicing preferences, their growing use of digital payments, and AR teams' valuable time. Accelerating the order-to-cash cycle benefits both sides of the B2B transaction.
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Blinksale
Score 10.0 out of 10
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Blinksale is a cloud-based application to create and send invoices and to track and receive payments. It is a targeted at SMBs.
For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
I'm giving Blinksale a 10 because it really is a perfect invoicing app. Sure, there are things that can be grown, but comparative to other invoicing apps I've used, Blinksale is lights-out. There isn't a small business owner that doesn't need to try out Blinksale for invoicing.
We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
After evaluating and using several invoicing applications, I landed on Blinksale. They just fit my needs perfectly as a small business owner. The app is brilliantly designed, easy to navigate, painless, and makes invoices look great to clients. Tracking invoices and getting paid inside Blinksale are a breeze. On top of that, their unlimited plan for $15 a month is a steal for the product they are offering.
10 day reduction in our DSO resulting in increased cash flow
Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
Increased payment application by batching payment types by day into one file
Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
