What users are saying about
16 Ratings
2 Ratings
16 Ratings
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Score 8.7 out of 100
2 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Billtrust is rated higher in 1 area: Support Rating
  • Billtrust and Numberz are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Billtrust

70%
5 Ratings
7.0

Numberz

70%
1 Rating

Likelihood to Renew

10.0

Billtrust

100%
1 Rating

Numberz

N/A
0 Ratings

Usability

10.0

Billtrust

100%
1 Rating

Numberz

N/A
0 Ratings

Support Rating

9.8

Billtrust

98%
7 Ratings
5.0

Numberz

50%
1 Rating

Implementation Rating

10.0

Billtrust

100%
1 Rating

Numberz

N/A
0 Ratings

Likelihood to Recommend

Billtrust

For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
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Numberz

[Numberz] is best for any SMB or Mid Market business as they automatically create the Invoice which is required during filing the GST and paying taxes. As they save and reconcile each and every transaction. This software is also best because it saves CA cost and time as we are already ready with the every invoice which is required to file an ITR annually. Also this software gives us a feature to file our ITR by ourselves by clicking and uploading the required documents.
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Pros

Billtrust

  • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
  • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
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Numberz

  • Generating Invoice
  • Credit Controlling
  • Sending timely reminder emails to customers
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Cons

Billtrust

  • Search feature of PO or invoice #, etc. when logged in as the dealer.
  • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
  • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
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Numberz

  • Sometime updates take time
  • Restricted Platform
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Pricing Details

Billtrust

Starting Price

Editions & Modules

Billtrust editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Numberz

    Starting Price

    $0

    Editions & Modules

    Numberz editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Billtrust

      We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
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      Numberz

      No answers on this topic

      Usability

      Billtrust

      Not too busy or elaborate, able to quickly log in & start using right away
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      Numberz

      No answers on this topic

      Support Rating

      Billtrust

      We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
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      Numberz

      Best Support by the team.
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      Implementation Rating

      Billtrust

      I was not here for the implementation
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      Numberz

      No answers on this topic

      Alternatives Considered

      Billtrust

      For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
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      Numberz

      Numberz has a interactive and easy to use GUI in comparison to all other Billing Software's. Its can be used by any person even who don't have any knowledge of accounts and finance where as we need to learn to insert the entries into the other software such as tally. This software automatically fill the required fields such as GST and any other taxes.
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      Return on Investment

      Billtrust

      • 10 day reduction in our DSO resulting in increased cash flow
      • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
      • Increased payment application by batching payment types by day into one file
      • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
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      Numberz

      • Cost effective
      • Time Saving
      • Easy to use and implement
      Read full review

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