What users are saying about
11 Ratings
1 Rating
11 Ratings
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Score 8.1 out of 100
1 Rating
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Score 7 out of 100

Likelihood to Recommend

Billtrust

For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
Anonymous | TrustRadius Reviewer

Numberz

[Numberz] is best for any SMB or Mid Market business as they automatically create the Invoice which is required during filing the GST and paying taxes. As they save and reconcile each and every transaction. This software is also best because it saves CA cost and time as we are already ready with the every invoice which is required to file an ITR annually. Also this software gives us a feature to file our ITR by ourselves by clicking and uploading the required documents.
Kapil Gera | TrustRadius Reviewer

Pros

Billtrust

  • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
  • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
John Heinzel | TrustRadius Reviewer

Numberz

  • Generating Invoice
  • Credit Controlling
  • Sending timely reminder emails to customers
Kapil Gera | TrustRadius Reviewer

Cons

Billtrust

  • Search feature of PO or invoice #, etc. when logged in as the dealer.
  • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
  • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
Lisa Burns | TrustRadius Reviewer

Numberz

  • Sometime updates take time
  • Restricted Platform
Kapil Gera | TrustRadius Reviewer

Likelihood to Renew

Billtrust

Billtrust 10.0
Based on 1 answer
We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
Lisa Burns | TrustRadius Reviewer

Numberz

No score
No answers yet
No answers on this topic

Usability

Billtrust

Billtrust 10.0
Based on 1 answer
Not too busy or elaborate, able to quickly log in & start using right away
Lisa Burns | TrustRadius Reviewer

Numberz

No score
No answers yet
No answers on this topic

Support Rating

Billtrust

Billtrust 8.2
Based on 7 answers
We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
Jill Liegghio | TrustRadius Reviewer

Numberz

Numberz 5.0
Based on 1 answer
Best Support by the team.
Kapil Gera | TrustRadius Reviewer

Implementation Rating

Billtrust

Billtrust 10.0
Based on 1 answer
I was not here for the implementation
Lisa Burns | TrustRadius Reviewer

Numberz

No score
No answers yet
No answers on this topic

Alternatives Considered

Billtrust

For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
Anonymous | TrustRadius Reviewer

Numberz

Numberz has a interactive and easy to use GUI in comparison to all other Billing Software's. Its can be used by any person even who don't have any knowledge of accounts and finance where as we need to learn to insert the entries into the other software such as tally. This software automatically fill the required fields such as GST and any other taxes.
Kapil Gera | TrustRadius Reviewer

Return on Investment

Billtrust

  • 10 day reduction in our DSO resulting in increased cash flow
  • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
  • Increased payment application by batching payment types by day into one file
  • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
Candace Hoover | TrustRadius Reviewer

Numberz

  • Cost effective
  • Time Saving
  • Easy to use and implement
Kapil Gera | TrustRadius Reviewer

Pricing Details

Billtrust

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Numberz

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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