BIME Analytics (discontinued) vs. Epicor Grow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIME Analytics (discontinued)
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
$490
Per Month (Billed Annually)
Epicor Grow
Score 8.9 out of 10
Small Businesses (1-50 employees)
Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.N/A
Pricing
BIME Analytics (discontinued)Epicor Grow
Editions & Modules
Base Plan
$490
Per Month (Billed Annually)
Big Data
$690
Per Month (Billed Annually)
No answers on this topic
Offerings
Pricing Offerings
BIME Analytics (discontinued)Epicor Grow
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
BIME Analytics (discontinued)Epicor Grow
Considered Both Products
BIME Analytics (discontinued)

No answer on this topic

Epicor Grow
Chose Epicor Grow
We needed a tool that had more connections than Don King. And that tool is Grow.
Features
BIME Analytics (discontinued)Epicor Grow
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
20% above category average
Epicor Grow
8.0
32 Ratings
2% below category average
Customizable dashboards10.01 Ratings9.032 Ratings
Report Formatting Templates10.01 Ratings7.025 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BIME Analytics (discontinued)
9.3
1 Ratings
15% above category average
Epicor Grow
7.7
31 Ratings
4% below category average
Drill-down analysis8.01 Ratings7.027 Ratings
Formatting capabilities10.01 Ratings7.028 Ratings
Report sharing and collaboration10.01 Ratings9.030 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
20% above category average
Epicor Grow
6.7
29 Ratings
20% below category average
Publish to Web10.01 Ratings7.025 Ratings
Publish to PDF10.01 Ratings7.025 Ratings
Report Delivery Scheduling10.01 Ratings6.025 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
22% above category average
Epicor Grow
7.0
26 Ratings
13% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings7.024 Ratings
Location Analytics / Geographic Visualization10.01 Ratings7.023 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
16% above category average
Epicor Grow
7.0
31 Ratings
19% below category average
Multi-User Support (named login)10.01 Ratings7.031 Ratings
Role-Based Security Model10.01 Ratings7.025 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.025 Ratings
Report-Level Access Control00 Ratings7.01 Ratings
Single Sign-On (SSO)00 Ratings7.017 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
25% above category average
Epicor Grow
7.7
26 Ratings
1% below category average
Responsive Design for Web Access10.01 Ratings8.026 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings8.018 Ratings
Mobile Application00 Ratings7.513 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BIME Analytics (discontinued)
-
Ratings
Epicor Grow
7.0
20 Ratings
10% below category average
REST API00 Ratings7.020 Ratings
Best Alternatives
BIME Analytics (discontinued)Epicor Grow
Small Businesses
Yellowfin
Yellowfin
Score 8.7 out of 10
Yellowfin
Yellowfin
Score 8.7 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIME Analytics (discontinued)Epicor Grow
Likelihood to Recommend
7.0
(1 ratings)
8.0
(32 ratings)
Usability
-
(0 ratings)
7.1
(5 ratings)
Support Rating
-
(0 ratings)
9.4
(5 ratings)
User Testimonials
BIME Analytics (discontinued)Epicor Grow
Likelihood to Recommend
Discontinued Products
Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
Read full review
Epicor Software
Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.
Read full review
Pros
Discontinued Products
  • Easy to create reports
  • Easy to edit
  • Easy to customize
Read full review
Epicor Software
  • I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
  • Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
  • Great account managers who check in regularly and are willing to help out whenever needed.
Read full review
Cons
Discontinued Products
  • It was SLOW!
  • Some of the graphs can be confusing
  • Not really set up for a single vertical company.
Read full review
Epicor Software
  • There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
  • Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
  • The functionality of being able to snapshot data isn't quite there.
Read full review
Usability
Discontinued Products
No answers on this topic
Epicor Software
This tool is definitely a little bit difficult to be able to figure out at first, but after some time of learning you can definitely pick it up. I do wish there were more resources online that would be able to help speed up the learning process
Read full review
Support Rating
Discontinued Products
No answers on this topic
Epicor Software
The support team is very helpful and in every situation we have needed help in, they have been able to assist. So I have had a good experience with them
Read full review
Alternatives Considered
Discontinued Products
BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
Read full review
Epicor Software
Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.
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Return on Investment
Discontinued Products
No answers on this topic
Epicor Software
  • Made it so much easier and faster to access data across tools
  • Lessened the time exporting and uploading data to excel/sheets for analysis
  • Made data and metrics more easily accessible to others in our orgs
Read full review
ScreenShots

BIME Analytics (discontinued) Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Epicor Grow Screenshots

Screenshot of Marketing desktop dashboard in dark-mode.Screenshot of TV, desktop, and mobile dashboards.Screenshot of KPI desktop dashboard in light-mode.Screenshot of Chart builder and data visualization.