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Bitdefender Managed Detection and Response (MDR) vs. LevelBlue Managed Security Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bitdefender Managed Detection and Response (MDR)

    Score7.5 out of 10
    N/ABitdefender's Managed Detection and Response (MDR) gives customers outsourced cybersecurity operations 24 hours a day, every day of the year. The service is delivered by combining Bitdefender security technologies for MDR services combine cybersecurity for endpoints, plus network and security analytics, with the threat-hunting expertise of a SOC fully staffed by security analysts from global intelligence agencies.N/A

    LevelBlue Managed Security Services

    Score10 out of 10
    N/ALevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A
    Pricing
    Bitdefender Managed Detection and Response (MDR)LevelBlue Managed Security Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bitdefender Managed Detection and Response (MDR)LevelBlue Managed Security Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Bitdefender Managed Detection and Response (MDR)LevelBlue Managed Security Services
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.1
    (5 ratings)
    User Testimonials
    Bitdefender Managed Detection and Response (MDR)LevelBlue Managed Security Services
    Likelihood to Recommend
    Bitdefender
    Great for small businesses where budget is likely to be more of a constraint. It’s perfect for companies without a big or technical security team. Simple use and minimal requirement to changes defaults is ideal for the majority of busy people who need out of the box protection
    Incentivized
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    LevelBlue
    The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
    Incentivized
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    Pros
    Bitdefender
    • Doesn’t use masses of resources
    • Reliable and regular updating
    • Simple deployment
    • Reliable detection vs competitors
    Incentivized
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    LevelBlue
    • Manages and monitors traffic to provide security
    • Reports in timely manner on all incidents
    • Web portal access to review reports and suggestions
    Incentivized
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    Cons
    Bitdefender
    • False positive reporting and resolution speed
    • More built in default exclusions for standard items such as virtual machine files
    • better compatibility with 3rd party software without the need for exceptions
    Incentivized
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    LevelBlue
    • There is no option to include rules type functions, which would be very useful to save configuration time.
    • The support is not as helpful as I would like, nor its documentation.
    • A friendly graphical interface would be very well accepted.
    Incentivized
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    Alternatives Considered
    Bitdefender
    Its performance is comparable to quite a few others based on what we’ve seen. The price and simplicity does play a bit part of why it’s idea for a lot of businesses
    Incentivized
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    LevelBlue
    We have not really looked at other products.
    Incentivized
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    Return on Investment
    Bitdefender
    • Quick deployment with Minimal need to ever reinstall
    • Great central management
    • Really competitive pricing
    Incentivized
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    LevelBlue
    • Protects valuable data and defends against increasingly sophisticated threat actors
    • We have achieved increase in customer trust and distinguished the company from our main rival
    • Freed the company's roughly 10 employees to focus on expanding the business internationally
    Incentivized
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