Bitium vs. Microsoft Entra ID

Best suited for companies that use the same services across multiple teams, services that might require support at one point. For us, it is very easy to share access to either the IT support team or to me, as the Salesforce administrator, and we can easily take care of the issue and then log out without any hassle.

I would not strongly recommend it for single users, who don't need to share access to others.

Incentivized

That one is tough. It's just easy to integrate the sign-on portion with other products from other companies. Like BluePoint or Podint. It's very easy to integrate the user information with others. Using Android ID to register an application with other companies' applications.

Incentivized

• Sharing access. It's as easy as 1-2-3 with Bitium, no more hassle with sharing the actual password and then changing it, violating company policies, etc.
• Lots of apps supported. In all three years since we are using Bitium, we haven't encountered any app that would not be supported by it.
• Easy to set up strong passwords. Another very easy and intuitive feature: when you are setting up an app, you can ask Bitium to generate an A-level password automatically, that you can therefore use with ease.

Incentivized

• The first thing is that it's a really good platform to make a whole inventory of your hardware and software that you already have in the organization. It's very simple. It's very easy to look at what you have in the whole organization. And after that, start applying, for instance, some policies, some solutions in terms of zero trust access using MFA as a second form of authentication. So, these are the ways we use the MTIV platform.

Incentivized

• Apps crashing. From time to time, some apps stop working in Bitium and they come back only after a while (1, 2, 8 hrs). We don't have a clear explanation for this yet.
• Very tied to Chrome. Bitium is almost 'married' to Chrome, making it unusable in other browsers, which is sometimes problematic.
• Sometimes slow Chrome Add-on. From time to time, the add-on seems so unresponsive that it is easier to go to the web dashboard and log in from there in the app you were looking for.

Incentivized

• There is one thing that we lost since we migrated from Active Directory and it is the user expiration date. If I have an external that I know will work for six months, I have to manually check or put some kind of reminder. I cannot set an expiration date in Microsoft Entra ID. I still don't know why.

Incentivized

MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.

Incentivized

It's not complex. It works as configured, right? There's a lot of granular rules, and it'll get very specific if you need it to. But for many of our security capabilities, especially for mid-market enterprises, I think you can get all the capabilities you typically need with OnStar.

Incentivized

There has been a handful of outages but they have been either minimal or rarely severe

Incentivized

I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.

Incentivized

I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had

Incentivized

Most training was internally produced

Incentivized

Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.

Incentivized

Microsoft Entra ID is not as stand-alone product as competitors like Okta. It may lack some of the features that competing products have but on the other hand it integrates both technically and license wise with other Microsoft cloud services and is easy to deploy. It is also the easiest way to extend identity management to the cloud if you already have Microsoft Active Directory in use.

Incentivized

The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.

Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.

Incentivized

Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.

• Everyone is now required to have A-level passwords, so the overall level of security has increased a lot.
• Having a secured way of sharing access to different apps, users are now very open to being helped more hands-on by the support teams, not fearing that their credentials might be exposed or later used.

Incentivized

• Definitely, I can consider this one a positive because, as I mentioned earlier, it's a tool that can help our internal ID team track end users' activities in their sign-in logs and a lot of other things, which is really good and helpful for us.

Incentivized