Okta

Score8.9 out of 10

656 Reviews and Ratings

What is Okta?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

Categories & Use Cases

Videos

ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9.3
ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 9
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.9

ID Risk Management
Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences
Category average: 8.2
ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8.3
Password Management
Self-help capabilities the help users recover forgotten passwords, etc.
Category average: 8.3

Most Frequent Users

Top 3 industries using Okta.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

20.6%

3,401 installations of 16,510

“Though I am not this far on the admin side, SSO being attached to account details across multiple cloud environments makes for simple, 1-platform updates, activations, deactivations, fixes, etc.”
— People Culture Coordinator, The Brand Power Company (Mid-sized Companies)

#2 most frequent

Information

16.1%

2,664 installations of 16,510

“consistency with which Okta has helped us in avoiding downtime because even a short outage could effect sales and support team who are handled jira tickets.”
— technical consultant II, PRECISELY (Enterprises)

#3 most frequent

Finance and Insurance

10.5%

1,739 installations of 16,510

Pros

Provides effective Single Sign-On (SSO) across diverse applications.
Enhances security through robust Multi-Factor Authentication (MFA).
Offers consistent platform reliability with high uptime.

Cons

User Interface (UI) and User Experience (UX) can be non-intuitive.
Setup and configuration can be complex, requiring specialized knowledge.
Perceived as expensive, with potential for rapid cost increases.

Verified User

Consultant in Information Technology (201-500 employees)

Use Cases and Deployment Scope

we use Okta for identity and access management. It helps to securely manage user access and authentication across the applications we use. It helps reduce manual access management and security. It makes it easier to control who can access and we can easily grant access to specific users. We also use SSO to simplify onboarding.

Pros

It helps in SSO and access management
Helps users to use one login across different application
We can easily add and remove users access

Cons

Setup can be challenging the first time
We once had issues for people who lived in India. they had to use VPN
It will be nice to have flexibility on reporting

Return on Investment

Has helped to reduce the manual work
have made onboarding offboarding easy
Reduced the time IT spend on tasks

Verified User

Administrator (1001-5000 employees)

Use Cases and Deployment Scope

It is our multi factor authenticator app that holds access to many of our employee facing programs and applications

Pros

ease of use
visually pleasing
quick to refresh
communicates with other applications seemlessly

Cons

pausing the refresh time
delay in utilizing the codes for use
wish it could be customized in a way

Return on Investment

It is the only application that takes a small number of time to set up for new employees
It doesn't try to reinvent the wheel so if you have MFA knowledge, you can extend it to this app
It integrates well with other apps and has a good way to get back in if you are locked out for whatever reason

Other Software Used

Microsoft Access, Google Authenticator, Workday Workforce Management

Verified User

Project Manager in Customer Service (501-1000 employees)

Use Cases and Deployment Scope

Okta brings together most of the tools we use, under a single, sign on platform. Instead of logging into separate tools, each with their own authentication methods, we use Okta to bring them all together under a unified page. 1 single authentication and we're in.

Pros

Single sign on for multiple software
Browser extension works flawlessly

Return on Investment

increased user productivity
reduce time to access our software
security features

Other Software Used

Atlassian Jira, Salesforce Agentforce Commerce, Gemini Enterprise Agent Platform, BambooHR®, Customer.io

Verified User

Analyst in Engineering (11-50 employees)

Use Cases and Deployment Scope

We use Okta as a centralized login system for multiple applications across our organization. It helps us improve security significantly, simplify access management, and provide users with a seamless login experience using a single password or biometric authentication (e.g., fingerprint). Overall, it addresses challenges around security, password management, and efficient access to systems.

Pros

Strong security
wide integretion with multiple systems
simplicty

Cons

i cant find somthings.. its work as expected

Return on Investment

user productivity
improve systems mangment

CA Varsha Kailash Gupta View profile

Consulting Manager in Professional Services at Diligent Corporation (501-1000 employees)

Use Cases and Deployment Scope

Being in a SaaS organisation, it is critical to have a safe and secure Access Management solution. Okta successfully achieves the goal of securely managing authorizations and authentication across applications. It also tracks employees working outside the designated work location using multifactor authentication.

Pros

Okta dashboard showing all the internal apps in one place.
Single sign on for the applications in the organization.
Captures the audit trail for reporting.
Reduced IT overhead via automation.

Cons

Lack of multiple app integration due to complex workflow.
Documentation on how to use the platform at its best.
Costs increase quickly as the organization expands.

Return on Investment

Generally saves 1 hour for the various teams, effectively logging in to every application as Okta provides SSO.
Password management is easier and owned by the user with multiple timely reminders.
Saved time due to role-wise access creation with only limited application to various team members.

Alternatives Considered

Citrix Secure Private Access

Other Software Used

OCI Virtual Desktop

Cross Identity

Xpress Password

Okta

What is Okta?

Categories & Use Cases

Videos

Okta Key Features

Top Performing Features

ID Management Single-Sign On (SSO)

ID-Management Access Control

Multi-Factor Authentication

Areas for Improvement

ID Risk Management

ID Management Workflow Automation

Password Management

Who Buys & Uses Okta

Most Frequent Users

Professional, Scientific, and Technical Services

Information

Finance and Insurance

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

United Kingdom of Great Britain and Northern Ireland

Canada

Most Frequent Users

IT

Engineering

Product Management

Okta Reviews

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