#1 most frequent
United States of America
52.0%9,561 installations of 18,399
What is Microsoft Entra ID?
Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.
Categories & Use Cases
Videos
Top Performing Features
ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9.2
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.8
ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 9
Areas for Improvement
Password Management
Self-help capabilities the help users recover forgotten passwords, etc.
Category average: 8.3
ID Risk Management
Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences
Category average: 8.4
ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8.3
Who Buys & Uses Microsoft Entra ID
#1 most frequent
Professional, Scientific, and Technical Services
21.1%3,863 installations of 18,288
“Microsoft Entra ID is our cloud-based identity management system.”
#2 most frequent
Manufacturing
13.5%2,463 installations of 18,288
“My biggest gripe I have with it is definitely going to be the Entra ID portal, especially the latest update that done to it. The way that the categorizations work for user management with Entra ID has just been a nightmare to manage and definitely revert.”
#3 most frequent
Finance and Insurance
10.8%1,972 installations of 18,288
“Yeah, we're using it to secure a couple of different apps including learning management system. I should have mentioned that earlier. But yeah, that product is a third party product and we use it to synchronize and use identities with that.”
#2 most frequent
Germany
7.4%1,370 installations of 18,399
#3 most frequent
Canada
6.9%1,262 installations of 18,399
Pros
- Enhanced security posture through Conditional Access and MFA
- Streamlined user access with Single Sign-On (SSO) for various applications
- Improved user productivity by simplifying logins and reducing password fatigue
Cons
- Inconsistent and non-intuitive user interface
- Steep learning curve and challenges with documentation clarity
- Complex and expensive licensing model for premium features
Microsoft Entra ID Review
Use Cases and Deployment Scope
It addresses security and managing the accounts that we have, and where everybody goes and how everybody accesses Microsoft, it keeps everything organized for us.
Pros
- I think it does well in the dashboard. I prefer how it organizes everything in its columns. And then it's easy to traverse the dashboard. It doesn't get confusing. When I'm clinging around things, and a lot of times with Microsoft, they're constantly improving things, and they'll change it on you, and then they'll get into it, and you're like, "Oh, this is new." But it makes it very simple to navigate.
Cons
- The only area I would suggest is the name change. Microsoft rebrands a lot, but the apps do the same things, and it gets confusing. If you spend five years learning Microsoft Entra ID or its previous name, and then they change it, you have to adjust. Rebranding app names inside Microsoft Entra ID can be confusing, and the migration is slow. They're trying to upgrade things, but communication has improved a little.
Return on Investment
- I think managing costs was probably the biggest one as a nonprofit. We're always worried about the financial impact that any product can have. And as licenses change or they are shut down, migrating to the proper product without going over budget is always something we are concerned about. But for the most part, it's been positive. Microsoft works for us as nonprofits to make sure that we get very fair pricing.
Microsoft Entra ID
Use Cases and Deployment Scope
Microsoft Entra ID is our cloud-based identity management system. When working remotely, Microsoft Entra ID provides security and visibility regardless of location. We use it to identify both user objects and devices and applications. Microsoft Entra ID not only manages organizational objects but also provides real-time adaptive protection through conditional access and privileged role management.
Pros
- Adaptativo protection
- Intune and Purview integration
- Enterprise app integration
- Identities audit
Cons
- Inventory of duplicate devices
Return on Investment
- Greater visibility
- Greater speed
- Better cost
Alternatives Considered
Microsoft Purview Insider Risk Management
Other Software Used
Microsoft Purview Data Loss Prevention, Microsoft Intune, Microsoft Defender for Identity
Modern and Robust Cloud Identity and Access Management Platform.
Use Cases and Deployment Scope
We use Microsoft Entra ID for security and compliance enhancements and to improve our productivity through MFA, SSO, and detailed access control. For the longest time, we had challenges managing multiple logins and securing user access. We used to maintain different passwords for different apps, which caused confusion and many password reset requests . This tool offered SSO that solved this issue of users sign once and have access to all our apps. Conditional access with MFA helps us block unauthorized access, providing strong security protection. Also, we like that it seamlessly integrates with our Microsoft systems, thus making identity and access management smooth and efficient.
Pros
- Secure access of our system.
- Conditional access policies.
- Multi-factor authentication options.
- Single sign-on (SSO) features.
- Offer modern tool to address the challenges of cybersecurity.
- Centralized authentication.
Cons
- The price of licenses are a bit higher and everything needs an additional license.
- When in non Microsoft environments, the integration is not smooth at all with some.
- For effective use of the advanced features may require trainings which is an extra cost.
Return on Investment
- The tool provides security measures such as user authentication and SSO the help to protect sensitive information within our institution.
- Allow everyone to have single sign-in to our cloud systems, no need to remember multiple passwords, which makes life easier and cuts down on password reset tickets.
- The centralized management feature helps us to manage users, apps, and access permissions from a central location, which in turn improves our productivity.
Alternatives Considered
Okta
Other Software Used
Datadog, Wrike, Webex Calling
Microsoft Entra ID Review
Use Cases and Deployment Scope
The main scope is that we have some websites with sensitive information, and we wanted to secure some layers of control. Unauthorized use happens on that platform. We are implementing it for that purpose. And we evaluated different combinations of products and we decided to go with Microsoft Entra ID because it just integrated very nicely with our applications, with the rest of the applications we use.
Pros
- Compatibility with the Microsoft ecosystem, that's one, and the functionality was what we're looking for anyway.
Cons
- You need to buy the special support to react to contingencies, and that's kind of a bummer. It's because it becomes very expensive to react. So you've got to make sure that you either pay for the service or have a couple of "do you have too many walk-arounds if this thing goes down?" So that's basically the downside. It's kind of a lockdown. You have to buy the upgraded service level.
Return on Investment
- It allowed us to deploy new applications faster.
Microsoft Entra ID really the only option
Use Cases and Deployment Scope
We use Microsoft Entra ID to be the source of truth for all our identity needs. It allows us to create, change and delete users who pass through our organization, and provide access to those users authorized to do so. Microsoft Entra ID is easy to use once you have a bit of time in there, and although there are a few caveats, most of the time it's rock solid and makes identity and security a breeze.
Pros
- Identity
- Security
- Conditional access
- MFA
Cons
- Documentation
- Change management and control
- Support
Return on Investment
- Conditional access is a game changer, with that you can really control access
- Security and sign in logs are great to provide to auditors
- Setting up MFA was an cinch, and security is tighter now
Alternatives Considered
Google Workspace Essentials, Microsoft Entra ID Protection and CrowdStrike Falcon Identity Protection
Other Software Used
CrowdStrike Falcon, CrowdStrike Falcon Complete Next-Gen MDR, Mimecast Advanced Email Security, KnowBe4 Cloud Email Security, 1Password
