Microsoft Entra ID

Score8.9 out of 10

556 Reviews and Ratings

What is Microsoft Entra ID?

Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

Categories & Use Cases

ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9.1
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.8
ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 8.9

Password Management
Self-help capabilities the help users recover forgotten passwords, etc.
Category average: 8.4
ID Risk Management
Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences
Category average: 8.3
ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8.2

Omar Diaz

IT Manager in Information Technology at Swords to Plowshares (201-500 employees employees)

Use Cases and Deployment Scope

It addresses security and managing the accounts that we have, and where everybody goes and how everybody accesses Microsoft, it keeps everything organized for us.

Pros

I think it does well in the dashboard. I prefer how it organizes everything in its columns. And then it's easy to traverse the dashboard. It doesn't get confusing. When I'm clinging around things, and a lot of times with Microsoft, they're constantly improving things, and they'll change it on you, and then they'll get into it, and you're like, "Oh, this is new." But it makes it very simple to navigate.

Cons

The only area I would suggest is the name change. Microsoft rebrands a lot, but the apps do the same things, and it gets confusing. If you spend five years learning Microsoft Entra ID or its previous name, and then they change it, you have to adjust. Rebranding app names inside Microsoft Entra ID can be confusing, and the migration is slow. They're trying to upgrade things, but communication has improved a little.

Return on Investment

I think managing costs was probably the biggest one as a nonprofit. We're always worried about the financial impact that any product can have. And as licenses change or they are shut down, migrating to the proper product without going over budget is always something we are concerned about. But for the most part, it's been positive. Microsoft works for us as nonprofits to make sure that we get very fair pricing.

Pablo Mendez View profile

Business Director in Information Technology at TC1 Labs (11-50 employees employees)

Use Cases and Deployment Scope

Microsoft Entra ID is our cloud-based identity management system. When working remotely, Microsoft Entra ID provides security and visibility regardless of location. We use it to identify both user objects and devices and applications. Microsoft Entra ID not only manages organizational objects but also provides real-time adaptive protection through conditional access and privileged role management.

Pros

Adaptativo protection
Intune and Purview integration
Enterprise app integration
Identities audit

Cons

Inventory of duplicate devices

Return on Investment

Greater visibility
Greater speed
Better cost

Alternatives Considered

Microsoft Purview Insider Risk Management

Other Software Used

Microsoft Purview Data Loss Prevention, Microsoft Intune, Microsoft Defender for Identity

Oussema Gares

Security Engineer in Information Technology at TEK-UP University of Digital Sciences (11-50 employees employees)

Use Cases and Deployment Scope

We use Microsoft Entra ID for security and compliance enhancements and to improve our productivity through MFA, SSO, and detailed access control. For the longest time, we had challenges managing multiple logins and securing user access. We used to maintain different passwords for different apps, which caused confusion and many password reset requests . This tool offered SSO that solved this issue of users sign once and have access to all our apps. Conditional access with MFA helps us block unauthorized access, providing strong security protection. Also, we like that it seamlessly integrates with our Microsoft systems, thus making identity and access management smooth and efficient.

Pros

Secure access of our system.
Conditional access policies.
Multi-factor authentication options.
Single sign-on (SSO) features.
Offer modern tool to address the challenges of cybersecurity.
Centralized authentication.

Cons

The price of licenses are a bit higher and everything needs an additional license.
When in non Microsoft environments, the integration is not smooth at all with some.
For effective use of the advanced features may require trainings which is an extra cost.

Return on Investment

The tool provides security measures such as user authentication and SSO the help to protect sensitive information within our institution.
Allow everyone to have single sign-in to our cloud systems, no need to remember multiple passwords, which makes life easier and cuts down on password reset tickets.
The centralized management feature helps us to manage users, apps, and access permissions from a central location, which in turn improves our productivity.

Alternatives Considered

Okta

Other Software Used

Datadog, Wrike, Webex Calling

Jorge Galvis

CTO in Information Technology at Skandia (1001-5000 employees employees)

Use Cases and Deployment Scope

The main scope is that we have some websites with sensitive information, and we wanted to secure some layers of control. Unauthorized use happens on that platform. We are implementing it for that purpose. And we evaluated different combinations of products and we decided to go with Microsoft Entra ID because it just integrated very nicely with our applications, with the rest of the applications we use.

Pros

Compatibility with the Microsoft ecosystem, that's one, and the functionality was what we're looking for anyway.

Cons

You need to buy the special support to react to contingencies, and that's kind of a bummer. It's because it becomes very expensive to react. So you've got to make sure that you either pay for the service or have a couple of "do you have too many walk-arounds if this thing goes down?" So that's basically the downside. It's kind of a lockdown. You have to buy the upgraded service level.

Return on Investment

It allowed us to deploy new applications faster.

Dan Clark View profile

Senior Network and Security Administrator in Information Technology at MDaudit (51-200 employees employees)

Use Cases and Deployment Scope

We use Microsoft Entra ID to be the source of truth for all our identity needs. It allows us to create, change and delete users who pass through our organization, and provide access to those users authorized to do so. Microsoft Entra ID is easy to use once you have a bit of time in there, and although there are a few caveats, most of the time it's rock solid and makes identity and security a breeze.

Pros

Identity
Security
Conditional access
MFA

Cons

Documentation
Change management and control
Support

Return on Investment

Conditional access is a game changer, with that you can really control access
Security and sign in logs are great to provide to auditors
Setting up MFA was an cinch, and security is tighter now

Alternatives Considered

Google Workspace Essentials, Microsoft Entra ID Protection and CrowdStrike Falcon Identity Protection

Other Software Used

CrowdStrike Falcon, CrowdStrike Falcon Complete Next-Gen MDR, Mimecast Advanced Email Security, KnowBe4 Cloud Email Security, 1Password

Okta

JumpCloud

Microsoft Entra ID

What is Microsoft Entra ID?

Categories & Use Cases

Key Features

Top Performing Features

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

ID-Management Access Control

Areas for Improvement

Password Management

ID Risk Management

ID Management Workflow Automation

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