What users are saying about
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Top Rated
130 Ratings
7 Ratings

Bitly

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Top Rated
130 Ratings
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Score 8.7 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Attribute Ratings

  • Geniuslink is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Bitly

89%
56 Ratings
9.0

Geniuslink

90%
1 Rating

Likelihood to Renew

10.0

Bitly

100%
2 Ratings

Geniuslink

N/A
0 Ratings

Usability

9.5

Bitly

95%
6 Ratings

Geniuslink

N/A
0 Ratings

Availability

9.0

Bitly

90%
2 Ratings

Geniuslink

N/A
0 Ratings

Performance

9.0

Bitly

90%
2 Ratings

Geniuslink

N/A
0 Ratings

Support Rating

8.0

Bitly

80%
15 Ratings

Geniuslink

N/A
0 Ratings

Online Training

7.0

Bitly

70%
1 Rating

Geniuslink

N/A
0 Ratings

Implementation Rating

8.0

Bitly

80%
2 Ratings

Geniuslink

N/A
0 Ratings

Configurability

7.0

Bitly

70%
1 Rating

Geniuslink

N/A
0 Ratings

Product Scalability

9.0

Bitly

90%
1 Rating

Geniuslink

N/A
0 Ratings

Vendor post-sale

9.0

Bitly

90%
1 Rating

Geniuslink

N/A
0 Ratings

Vendor pre-sale

9.0

Bitly

90%
1 Rating

Geniuslink

N/A
0 Ratings

Likelihood to Recommend

Bitly

Generally I would recommend. If you are doing a tiny amount of volume (price sensitive and/or your team needs hands on support) you may be better served elsewhere, but I don't think you're going to get the easy of use and feature set that you would with Bitly. We have found that our user base is also used to seeing Bitly-shortened links in their daily browsing, so are less reticent to click a URL that isn't on our domain
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Geniuslink

Is well suited for small companies with a very limited catalogue of products, that way they can analyze their customers and improve their selection of links. Is not worth it for big industries with a lot of items because it become a problem to manage all the links and customize every page.
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Pros

Bitly

  • Shorten and link branding: Bitly helps to turn long URLs into short ones that can also be customized to suit any business name.
  • Tracking and analytics: A great thing to be able to see the social media channels that visitors are clicking from and where they are in the world.
  • Integrations: Bitly integrates well with third-party tools to help improve workflow and tech tools.
  • Free plan: There are some great features on the paid plan but for those not yet ready to invest Bitly provides a great free option.
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Geniuslink

  • Customization
  • Redirecting customers.
  • Customer friendly.
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Cons

Bitly

  • One thing I've noticed is that if you're shortening a link that you didn't create - for example shortening the link to a news article that you then want to share on Twitter - the analytics will continue to pull data from the original URL as a whole, and not just your unique Bitlink. It would be nice to be able to pull out the traffic that just my efforts are pulling to the site, and not every single source of traffic that site is getting.
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Geniuslink

  • Free plan.
  • No auto-signing in the page.
  • Analytics
Read full review

Pricing Details

Bitly

Starting Price

$0

Editions & Modules

Bitly editions and modules pricing
EditionModules
FreeFree1
Basic352
CustomizedContact sales team3

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Geniuslink

Starting Price

Editions & Modules

Geniuslink editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Bitly

    We've had great success with Bitly and will continue using it.
    Read full review

    Geniuslink

    No answers on this topic

    Usability

    Bitly

    Using Bitly to create shareable, trackable short links for social media couldn't be easier. Bitly is super easy to manage and offers easy monitoring of short links. Even with the few shortcomings or cumbersome features, Bitly is ranked number 1 for shortening links for our organization because of how simple it is to use.
    Read full review

    Geniuslink

    No answers on this topic

    Reliability and Availability

    Bitly

    I've witnessed very little availability issues with Bitly. This includes very rare occurrences of application errors and unplanned outages, of which I very much appreciate. When there are application errors or outages, Bitly does a great job of handling the issues in a timely manner and I am rarely out of the site for long at all. This is great, considering I was using Bitly for nearly every link that was posted to our social media accounts.
    Read full review

    Geniuslink

    No answers on this topic

    Performance

    Bitly

    I have used Bitly's service on a variety of computers, systems, and browsers. With this being said, I have not noticed much of a change at all between the browsers and computers, and Bitly's performance is top notch. Reports are also completed in a reasonable time frame, and I have had very little problem with lag time on loading different pages on the site. Pages tend to load quite quickly.
    Read full review

    Geniuslink

    No answers on this topic

    Support Rating

    Bitly

    For us, Bitly is a Godsend an an almost perfect solution. I have no complaints and would recommend them to almost anyone. I guess I would hold back from a 10/10 because short URLs can sometimes look spammy. For us, and what we need it for, it's just about perfect!
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    Geniuslink

    No answers on this topic

    In-Person Training

    Bitly

    I did not receive any in-person training, as I felt that I didn't need this type of training in order to understand and learn Bitly. It was quite easy for me to explore Bitly and learn the features myself without needing a person to give me a demo or tutorial. Kudos to making a platform that is very straightforward.
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    Geniuslink

    No answers on this topic

    Online Training

    Bitly

    I haven't experienced direct online training - However, several times while learning Bitly by myself I went to the main Bitly page to answer a few questions I had. This includes determining exactly what features I was receiving and then I would explore the website and find these features. Also, I went to the Enterprise tab when both deciding to purchase that upgrade, as well as after I purchased this upgrade. It was very helpful in learning exactly what came with that package and after the upgrade, I was able to look there and learn some of the aspects of the upgrade that I was missing
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    Geniuslink

    No answers on this topic

    Implementation Rating

    Bitly

    Very excited to use bitly for link tracing - I was very excited to begin using Bitly for this company, and I've had very favorable impressions of using Bitly in the past for a variety of different jobs. Knowing the amount clicks on each link is important for our overall strategy.
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    Geniuslink

    No answers on this topic

    Alternatives Considered

    Bitly

    We use Pretty Links for custom URLs from our Word Press website. When that is not possible because the URL doesn't originate from the website, we use Bitly. It definitely has a purpose in our day-to-day operations. We also appreciate the information you receive like total clicks, top referrer and top location.
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    Geniuslink

    Geniuslink stacks up because of the pricing and the customization. Is very cheap and the ratio of the price with the effectiveness is very good. This software is user-friendly and has a lot of customizations and layouts, they also have very good customer service for each question and problem.
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    Scalability

    Bitly

    Bitly's scalability is great. When I began using it, I only used it once in a while to promote blog articles from our WordPress site on Twitter. This was due to Twitter's character limit and URL shortening was necessary. However, once I became more familiar with it and started seeing the benefits of many of Bitly's features, I began using it for nearly every link I posted across all of our social media accounts. This increased the workload I filtered through Bitly, and we also upgraded from free to a paid account. This growth was handled very well by Bitly and I was very pleased with its ability to scale so easily.
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    Geniuslink

    No answers on this topic

    Return on Investment

    Bitly

    • We have seen an increase in event surveys since user Bitly in addition to the QR code
    • There are less technical issues when users are trying to use the Bitly URL
    • Can't beat free and when we have the budget would upgrade as the costs for benefits is worth it
    Read full review

    Geniuslink

    • Customer information.
    • More sells.
    • More interactions.
    Read full review

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