Helpful For Users!
March 23, 2022

Helpful For Users!

Shannon Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bitly

Our company is somewhat low tech and has to use creative ways to get things done. I use Bitly when asking event attendees to complete an online survey. I can give them the link to the survey in an easy to read and shorter URL so they can type quickly into their phone and complete the event evaluation on their mobile device.
  • Makes long, complicated URL's easy to read
  • Lowers the room for error when copying a URL
  • I can create a brochure with a shorter Bitly link that looks easier to use than a long, complicated URL
  • If Bitly could have its own QR code easily created in the same place
  • If Bitly links could be customized without having an account created
  • Simple tracking without having to pay
  • Ease of use
  • Cost
  • Recognized and trusted
  • We have seen an increase in event surveys since user Bitly in addition to the QR code
  • There are less technical issues when users are trying to use the Bitly URL
  • Can't beat free and when we have the budget would upgrade as the costs for benefits is worth it

Do you think Bitly delivers good value for the price?

Yes

Are you happy with Bitly's feature set?

Yes

Did Bitly live up to sales and marketing promises?

Yes

Did implementation of Bitly go as expected?

Yes

Would you buy Bitly again?

Yes

Bitsy is well suited if you need to give your users a shorter link that can be quickly used on the spot. Well suited if you are able to pay for an account and have the additional bells and whistles for customization and tracking. Less well suited if you do not have the budget or purchase approval to work with outside software. Bitly does work in our high-security environment though!