11 Ratings
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Score 7 out of 100
34 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Blackbaud Award Management (formerly AcademicWorks)

This system has all the intentions of being fantastic. It is a great system if you have scholarships that are blindly rated or scored, or if you have multiple users with a few scholarships each. However, as a college with hundreds of scholarships that have 200-300 qualified students for each one, it is difficult to have a blind process. Plus, if the university gave our college the ability to edit some things, they would have to give those permissions to every person with a login. Needless to say, the system is not quite equipped for multiple users within one university who all have different editing privileges. However, as cumbersome as it has been to learn and manipulate for our purposes, it has allowed us to award more funds than any year prior due to the ease of having all of the student data in one place.
Ashley Milton | TrustRadius Reviewer

Ellucian Banner

I can only provide scenarios for where Ellucian Banner is suited because I use it daily and it suits all our needs for the University I work for. The college I am housed in, we each have a hefty load of around 400-600 students; therefore, Ellucian Banner is gold in my book. We also use another program in adjacent to this program; however, the other program gets all of its information from Ellucian Banner. During advising, I can inform the students of various holds, midterm grades, missing admission requirements, etc. The ease of processing major changes and minors, I absolutely love in Ellucian Banner 9. I am unable to provide information where it is least appropriate. My opinion after work in two large Universities, I have found with Ellucian Banner 9 it is the easiest program to use. I was really worried about Ellucian Banner 9 update; however, I am sorry I doubted it.
Anonymous | TrustRadius Reviewer

Pros

Blackbaud Award Management (formerly AcademicWorks)

  • All colleges and universities have differences in the way scholarships are awarded at their schools. AcademicWorks listens to the individual needs of each college/university/scholarship provider and will either add system enhancements or help users to find ways to best utilize the system to meet their needs/requirements.
  • The AcademicWorks help desk is very good about support. They are timely in contact and work to resolve issues quickly and effectively.
  • AcademicWorks has worked closely with our IT Department to ensure that the imports and the system will work efficiently despite changes and updates.
  • Students need to only complete one application to be automatically matched to hundreds of scholarship opportunities. This is a very efficient use of the applicant's time and efforts to apply for scholarships.
Rhonda Seyfried | TrustRadius Reviewer

Ellucian Banner

  • I think it's great to use if you are tracking grades for certain classes, especially if you'd like to see how students do, comparing midterm to final grades. If you have the permissions, you can see both.
  • It's also good to track students individually. You can look up a certain semester, and see how they did in that particular time frame, but you can also see their cumulative gpa, or even look up their entire course history.
Amanda Carpenter | TrustRadius Reviewer

Cons

Blackbaud Award Management (formerly AcademicWorks)

  • Ability to personalize applications - we serve many companies, and we get requests all the time to use their logo, but we can't do that in AcademicWorks.
  • Selective reviews - some review committees don't want to review specific parts of applications, but we can't pick and choose which questions are reviewable for specific opportunities.
Rosisella Blakney | TrustRadius Reviewer

Ellucian Banner

  • It still runs on COBOL: the code base is getting stale.
  • The company's web portal is based on stale software stack, with little visible development.
  • Updates are slow and often interlocked with seemingly-unrelated modules.
  • Print output formatting is nearly nonexistent, requiring use of an expensive post-processor.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Blackbaud Award Management (formerly AcademicWorks)

No score
No answers yet
No answers on this topic

Ellucian Banner

Ellucian Banner 8.0
Based on 1 answer
I have been very pleased with Banner Student. It gives me all of the options I could have wanted. I'm sure there is another system which could be comparable. I just feel comfortable with the system. Going from Banner 8 to Banner 9 (Student) was just a bit of hurdle to get past but it's realitivly easy process to get accustomed to the new version
Anonymous | TrustRadius Reviewer

Usability

Blackbaud Award Management (formerly AcademicWorks)

No score
No answers yet
No answers on this topic

Ellucian Banner

Ellucian Banner 6.0
Based on 2 answers
You definitely have to learn it before it becomes easy to use. It's better than it was, but it's still not entirely intuitive. You can't just look at it and play around to figure out how it works
Amanda Carpenter | TrustRadius Reviewer

Reliability and Availability

Blackbaud Award Management (formerly AcademicWorks)

No score
No answers yet
No answers on this topic

Ellucian Banner

Ellucian Banner 9.0
Based on 2 answers
Absolutely. I use Banner Student at all hours. The in-house tech group is there from 8-5 pm. I am able to use the system (VPN) at all hours of the day even on weekends. This is vital to myself being able to do my job being I may be encountered by a question on any day.
Anonymous | TrustRadius Reviewer

Performance

Blackbaud Award Management (formerly AcademicWorks)

No score
No answers yet
No answers on this topic

Ellucian Banner

Ellucian Banner 8.0
Based on 2 answers
From my experience, I have never ran into a problem where the page didn't load or took a while to load. Our technical group does a fantastic job. Not to say if a student who doesn't have a good Wi Fi signal has never experienced this but from my standpoint the pages load quickly.
Anonymous | TrustRadius Reviewer

Support Rating

Blackbaud Award Management (formerly AcademicWorks)

Blackbaud Award Management (formerly AcademicWorks) 8.0
Based on 2 answers
I lean on our centralized Foundation for support related to Blackbaud Award Management. However, any time I've had a question they couldn't answer, they were able to get the support quickly and efficiently. I give an 8, versus a 9 or 10, because our centralized office has had some requests in for changes to the system that have not been made. Some parts of the system are not working for our purposes, and we've asked for some changes that should be doable. However, the time it takes to get universal changes made is quite long
Ashley Milton | TrustRadius Reviewer

Ellucian Banner

Ellucian Banner 6.2
Based on 12 answers
Our department generally does not contact the support center for Banner but the IT department does. That being said, in the seven years that I have been here, I have not once needed to contact the support center; we have had no glitches on Banner's side that needed to be addressed.
Anonymous | TrustRadius Reviewer

In-Person Training

Blackbaud Award Management (formerly AcademicWorks)

No score
No answers yet
No answers on this topic

Ellucian Banner

Ellucian Banner 8.0
Based on 1 answer
I felt like it was better because you had a live person right there to help if you ran into any issues. I appreciated that aspect of the training process. Other times I felt as if I didn't have any support and it was all on me. In this case, I felt as if I had the support right there.
Anonymous | TrustRadius Reviewer

Implementation Rating

Blackbaud Award Management (formerly AcademicWorks)

No score
No answers yet
No answers on this topic

Ellucian Banner

Ellucian Banner 5.0
Based on 2 answers
I will leave this blank due to the fact that I wasn't employed at the time of implementation. I know tech support asked for everyone who uses it to run checks on the Banner Student 9 prior to going live. That's what we did when the Banner Student 9 went into effect
Anonymous | TrustRadius Reviewer

Alternatives Considered

Blackbaud Award Management (formerly AcademicWorks)

AcademicWorks is the first product I have used for scholarship management. I have heard of other services but have not have had personal experience with them.
Yma-Richel Nabong, MBA | TrustRadius Reviewer

Ellucian Banner

Ellucian Banner is definitely a good product as it is able to serve several departments at once. However, newer programs are able to adapt a little easier to the coming generations and be a little more user-friendly. I was able to use Intacct for some time and I definitely found it to be much easier to learn and become proficient at as opposed to Banner.
Jeremy Anderson | TrustRadius Reviewer

Scalability

Blackbaud Award Management (formerly AcademicWorks)

No score
No answers yet
No answers on this topic

Ellucian Banner

Ellucian Banner 7.0
Based on 1 answer
We have a number of different offices (Departments) which rely on this product. We need it to serve a number of different people. I believe it does just that.
Anonymous | TrustRadius Reviewer

Return on Investment

Blackbaud Award Management (formerly AcademicWorks)

  • We have seen improved consistency in review and award of scholarships.
  • We have seen a great increase in the number of annual applicants.
  • One stop shop for students so we feel it is very customer friendly as our students and their families are our customers.
Melonie Tyson Bryan | TrustRadius Reviewer

Ellucian Banner

  • Banner was already in place when I arrived at my current school, but the centrality of Banner and its constituent applications contained therein has been far more integrated into the common business practices of the various disparate offices and their charges on campus. A hodgepodge of software that incongruously fits together by force of will or lack of other options seemed to rule the day for most other schools I've worked at. It was often someone's job to migrate data manually from one area to another just to get everything to work.
  • I think Banner's limitations extend from its ubiquity, utility, and centrality. At this point, moving from Banner to an entirely different Student Information System would be like tearing out all of the water pipes in your house. We're an Ellucian school, and by hook or by crook, they're going to be a part of the student, faculty, and staff experience for some time.
  • from what I know about the previous system used, it was an outdated system, based on very old software. Updating to Banner over 10 years ago meant that the school was able to accomplish far more with far less. This is not unique to Banner, but it is something that Banner is responsible for in our instance.
Anonymous | TrustRadius Reviewer

Pricing Details

Blackbaud Award Management (formerly AcademicWorks)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ellucian Banner

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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