Ellucian Banner

Ellucian Banner

About TrustRadius Scoring
Score 7.5 out of 100
Ellucian Banner

Overview

Recent Reviews

You really can't escape it

8 out of 10
April 11, 2022
Ellucian Banner contains all of our student data, which for a university is basically its lifeblood. Faculty and students use it for tasks …
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Banner Student Review

8 out of 10
November 22, 2021
Banner Student is being used across campus. We create programs for banner with our databases. One of the problems is banner the upgrade …
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Popular Features

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Integrations with 3rd-Party Education Technology (5)

6.2
62%

Reviewer Pros & Cons

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Pricing

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What is Ellucian Banner?

Ellucian offers Banner educational ERP, including its student management system emphasizing control and reporting of process-oriented facets of education such as grading and attendance.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

Student and Faculty Administration

5.2
52%

Product Details

What is Ellucian Banner?

Ellucian banner is an ERP tool used for school management, at the K-12 and college levels.

Ellucian Banner Student: Manage critical student information and deliver services to keep them on track. Student can register on their own device and get a comprehensive view to help them, as well as their advisors, stay on top of attendance and grading.

Ellucian Banner Human Resources: A self-service platform that manages employee experience including employment, benefits, and leave plans. Also enables building out talent management and succession planning strategies

Ellucian Banner Finance: Institutional financial management that supports operations, budgeting, procurement, accounts payable, researching, and accounting. Ellucian Banner Finance can make actionable insights from real-time updates on data, and find efficiencies or cost savings when procuring goods and service across your institution.

Ellucian Banner Financial Aid:Institutional financial management for automation of financial aid processes. Funds are distributed accurately and data can be shared with students and staff.

Ellucian Banner Features

  • Supported: Ellucian Banner Student
  • Supported: Ellucian Banner Human Resources
  • Supported: Ellucian Banner Financial Aid
  • Supported: Ellucian Banner Finance

Ellucian Banner Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Ellucian Banner?

Ellucian offers Banner educational ERP, including its student management system emphasizing control and reporting of process-oriented facets of education such as grading and attendance.

What is Ellucian Banner's best feature?

Reviewers rate Student Data Security and Class Scheduling highest, with a score of 7.2.

Who uses Ellucian Banner?

The most common users of Ellucian Banner are from Enterprises (1,001+ employees) and the Higher Education industry.

Reviews

(1-18 of 18)
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Sarah Daggett | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
We use Ellucian Banner as our SIS (student information system) to manage student functions like registration, but also to manage personnel, administer financial aid, and manage student accounts. I work primarily in the "S" pages of Banner, which have to do with the student experience on campus. My office directly manages registration, the class schedule, degree audit, graduation, transcript evaluation, standing, academic records, and other pieces of the student academic experience on campus. Banner is our primary tool for all these things and requires an intermediate to advanced level of knowledge to use efficiently.
  • "Quick Flows" allow me to create a chain of pages that automatically flow from one to the other. This is very helpful when I have to do the same thing repeatedly. It saves on typing and having to think about where I'm going next.
  • Validation tables show all values that can be used in a particular field. This can be very helpful when needing to reference, add, or clean up values.
  • In CAPP, using attributes to easily code changes in a student's curriculum is a dream. It's a great way to avoid having to make custom changes to a student's area, which means that changes made to the base area will always copy forward. I only use attributes when a change is common, so that I'm not multiplying attribute unnecessarily.
  • The Banner 8 to Banner 9 (aka Banner Pages) transition was really rough. The speed of the system dropped by at least half. It has gotten better, but it's still not what it was.
  • Banner Pages seems to preference mouse users. As someone who works with a lot of data, I loved how smoothly Banner 8 allowed a person to get around with just their keyboard. With the version change, some of the keystrokes changed, which I adapted to, but then pages were changed or added that don't have as many keyboard-friendly options. This seems short-sighted.
  • There are parts of Banner logic that seem unnecessarily clunky. For instance, we have two different types of non-matriculated students that have two different credit ranges allowed. Credit ranges are controlled in a page called SFAMHRS. It seems to me that if both groups shared the non-matriculated type number, but one group had a unique student attribute and the other didn't that that would be enough to differentiate which range they get. Unfortunately, it's not. We have to code BOTH groups in SFAMHRS AND each individual student in SGSADD with an attribute because Banner pretty much ignores the one with the attribute if the other doesn't have one too.
  • One of the reasons why the Banner 8 to Banner Pages transition was so hard and why the speed of the system dropped was because Ellucian decided to try to make it more "pretty". I'm a pragmatist when it comes to a database. I need fields that are easy to find and navigate. I really couldn't care less what the form looks like. In that preferencing of aesthetics, I believe significant function was lost.
As a SIS, Banner Pages is the full meal deal. There are multiple modules that integrate out of the box. Because Banner is all I've ever used as a SIS, I can't contrast it with another program. I can say, it gets the job done for us. I will also say that a tremendous amount of time goes into strategizing how to get new functions to work for us and there always seems to be some catch that requires even more work. In general, the university has been hesitant to build too many modifications into Banner because they take a lot of time to maintain. Inevitably, a new update (of which there are MANY for Banner) will break stuff that isn't "vanilla." This is unfortunate because we've had some great ideas for how to make Banner better for us, but also understandable. If you're looking for a highly modular system, this isn't it. Banner has lots of components, but the components work the way they work and that's that. Also, don't expect very quick responses to bugs or glitches. If the bug is major, yes, it will be addressed. But, little function issues seem to be regularly overlooked.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use Banner for our student management information system; we use it for class searches, and purchase information. Students use it to register for classes. We can run reports on enrollment and class enrollment. We can use it to spot enrollment trends and projects when we need to add new sections of classes.
  • Class sections are displayed in an easy to read format.
  • We can run reports by instructor, location or level (grad or undergrad).
  • All university functions are located in one software.
  • Degree progress could be improved.
  • Printing function needs improvement.
  • Direct option for smoother data entry.
It really seems to be running on antiquated programming. The print function is difficult, if not impossible, to use. It does a good job of displaying class information. The ability to run reports by the instructor, location, and level is very useful. Banner consolidates all university functions within one software which is a direct advantage.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Ellucian Banner contains all of our student data, which for a university is basically its lifeblood. Faculty and students use it for tasks including registration & advising; staff use it for financial and academic services. It also serves as a data source for near-real-time reporting. It handles financial aid, many communications (like financial aid award letter or enrollment verification documents, or transcripts), and admissions workflows. In addition, it interfaces to many other subsidiary programs that only handle a subset of business processes.
  • It stores data and manages users well.
  • It interoperates with other Ellucian products well.
  • It offer good role-based security, which supports compliance.
  • Important Oracle features like Data Guard and data encryption are well-supported.
  • It still runs on COBOL: the code base is getting stale.
  • The company's web portal is based on stale software stack, with little visible development.
  • Updates are slow and often interlocked with seemingly-unrelated modules.
  • Print output formatting is nearly nonexistent, requiring use of an expensive post-processor.
It really is a market leader for higher education, but it's showing its age. So core features work well, because they're running COBOL routines that are years or decades old: well-polished, perhaps, but never cutting edge. I don't particularly like the software or the company, but it's dominant in the market segment where they operate.
Score 7 out of 10
Vetted Review
Verified User
Review Source
I have used Ellucian Banner here at my organization for nearly 12 years, working in our Advancement Office. Banner is the fundamental platform that houses all of our data - alumni records, addresses, giving history, etc. Another cloud-based platform feeds data into it, essentially making it a nightly backup to that Blackbaud product.
  • Data storage
  • Searchable
  • Organization's file system
  • More user friendly.
  • Newer interface would help.
  • Direct option for easier data input.
My organization is currently shopping around for a new product to replace Ellucian Banner - it has not kept up with the times and evolving technology, making it feel clunky and like we want more out of a data management product. It is still confusing on the back-end and that has limited how many of our staff members are fully trained on the full version of this product. Most of us use the more (but still not great) user-friendly Self-Service feature for our day-to-day needs.
November 22, 2021

Banner Student Review

Ken Turner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Banner Student is being used across campus. We create programs for banner with our databases. One of the problems is banner the upgrade plan of banner. The banner upgrade process is to frequent. It seems like we are upgrading monthly. Banner is a good product for higher education, simply because of the format the data is in and the ease of pulling data from banner.
  • Ease of querying data from the Oracle database.
  • Allows users to get data fast and effective.
  • Also, is a very good source of data for the student to pull his or her information.
  • Definitely, upgrading frequency.
  • Also, better documentation on the Ellucian website.
  • I would say also, addressing bugs within the program instead of doing a full upgrade.
Banner allows students easy access to their information. The interface of banner has gotten better since I started using it but still needs work. It could use some improvement in upgrading frequency and improvement of documentation on the website. The overall performance has gotten better from years past.
  • no training
I give this rating an 8 because of the ease of use for students and developers and the ease of access to data.
Yes
Smoothly, for the most part there was some downtime but was able to get it online and functioning pretty quickly after the new release.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Ellucian Banner is a student information software system that allows for the tracking of student educational, financial, and personal information for colleges and universities. We utilize it for the purpose of enrollment, registration for classes, financial aid review and awarding, bill pay, and degree progress auditing/graduation verification. The entire school utilizes Banner because it is the way to affect the changes students request on their record. Changes made in one department affect the processes of another department, so it is the main software for our School. It is collaborative and ensures compliance with all educational privacy, financial aid, and other various regulations in Higher Education.
  • Banner does a good job creating snapshots of students' current, future, and career-based educational history. It applies coursework to pre-built educational audits to assist students in tracking progress toward a degree.
  • Banner is good at being up-to-date with policies for educational privacy, financial aid awards, and other areas of regulation on the industry of higher education.
  • Banner is highly collaborative. Changes made to a student's schedule that affect a student's full-time status will update the student's billing and financial aid eligibility in real-time.
  • Banner is term-based, which means that an inexperienced user could have issues navigating the data. It works largely on an SQL framework, storing data in tables, and reporting it out with a GUI that builds the queries with clicks instead of defining terms and composing SQL code, but being in the wrong academic term could return an outdated educational program or coursework that is not reflective of the student's current goals.
  • Banner's administrative platform, Internet-Native Banner, is far clunkier than the more slick, student-facing front end - Self-Service banner. INB speaks directly to the tables where data is stored but does not have a robust assistance feature. Without good training, the learning curve is fairly steep toward becoming a casually effective user.
  • Banner's reporting tools are lacking. It is good at recording and storing data, but there are very few prefabricated reports that are able to provide a level of customization via the user-defined parameters that can return valuable data to be used for analysis. A user should be well versed in basic SQL and a reporting tool such as Argos or Access to query the data contained within Banner's tables.
If a school is working with a student information software system that is highly buggy or not providing them with a baseline level of support or is looking for seamless integration with Ellucian's other suite of tools, such as Degree Works, Banner is a solid piece of software. Having technological support and a knowledgeable team for writing SQL queries to utilize the data in Banner's tables, as well as help with onboarding and familiarization for new users, is an important piece to Banner, as it can feel very different than other SIS software, such as PeopleSoft.
This is a tough one, because my thoughts on customer support are tied to the fact that we don't have much customer support from Banner at this point - any user experience support has long since expired, but we are in the process of onboarding Degree Works, and that customer support has been lacking at best. We've mostly been able to muddle through with our own wits and a whole mess of publicly available documents from other Universities, but the process has largely not been helped by Ellucian's team.
Jeremy Anderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Ellucian Banner across our entire organization. Being a university, it helps keep everything integrated and flowing smoothly between departments since it is a one-stop-shop. One thing in particular about Ellucian Banner that I find to be very helpful is the ability to add and program changes within Banner. This has been very helpful this past year when we started using an automated account payable system.
  • Adapt to changes
  • Easily integrate new programs
  • One stop shop for our entire organization
  • It tends to not be user-friendly
  • The accounting side is a little outdated.
  • Exporting data to spreadsheets is not very customizable.
If you're looking for a product that can be used across the board for your organization, this is the product you should go with especially if you're in higher ed. However, if you're looking for a clean-cut program that is user-friendly and has the newest technology, I would look elsewhere.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Ellucian Banner is used across our whole organization for course registration, holds, degree changes, graduation, honors, financing, billing, library, course entry, and transcripts. All departments use the Ellucian Banner system to enter holds for various students: provisional students, housing, advising, probation, athletic, library, advising obligations, admission obligations, financial, and registration. Banner allows Academic Advisors and Registrar’s Office to override prerequisite test score errors for registration purposes; furthermore, it permits departments to few and place holds on various students, or to override various holds. Several departments place holds; therefore, having the ability to view the holds, permits departments to better assist our students. Academic Advisors use Ellucian Banner daily to ensure catalog dates are correct, advising, course overrides and create graduation entry the students major, minor, and honors. Advisors are also permitted to view transcripts and previous degrees and course work from students which is a great benefit to properly advise our students. Ellucian Banner 9 is great program to work with and screens our simple and easy to read.
  • Registration: Advisors can quickly register students and override prerequisite errors.
  • Record keeping: Update catalog years, change majors, and/or minors.
  • Graduation entry: Process or create graduation applications.
  • Holds: Permits Academic Advisors to view student holds.
  • One thing I miss from the previous version of Ellucian Banner, is the control + page down. I struggle with alt + page down.
  • I love the Ellucian Banner favorites; however, it is a little difficult to navigate.
  • I can honestly only think of 2 things that could be improved. I use Ellucian Banner daily.
I can only provide scenarios for where Ellucian Banner is suited because I use it daily and it suits all our needs for the University I work for. The college I am housed in, we each have a hefty load of around 400-600 students; therefore, Ellucian Banner is gold in my book. We also use another program in adjacent to this program; however, the other program gets all of its information from Ellucian Banner. During advising, I can inform the students of various holds, midterm grades, missing admission requirements, etc. The ease of processing major changes and minors, I absolutely love in Ellucian Banner 9. I am unable to provide information where it is least appropriate. My opinion after work in two large Universities, I have found with Ellucian Banner 9 it is the easiest program to use. I was really worried about Ellucian Banner 9 update; however, I am sorry I doubted it.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Ellucian Banner for registration, admissions, student information, and basically everything. It communicates information to our degree audit system, articulations, and registration systems. I mostly use it to do registration overrides and assign academic advisors to students. I don't use it to hire or for financial services but I am sure our university does.
  • Registration overrides
  • Assigned academic advisors
  • Admissions information (admit term/major)
  • It doesn't always communicate well with other relevant software
  • It can be slow
Ellucian Banner is well suited for assigned academic advisors and registration overrides. It has a good search capacity if you are looking for a specific screen to complete a task, as you can search it with key words.

It seems less appropriate for when you want to assign an office as an academic advisor because of some back-end functionality.
Score 1 out of 10
Vetted Review
Verified User
Review Source
Banner is being used organization-wide by students and employees. We purchased it hoping it would be a reliable means to store student, HR, and finance data; these being the business problems it would address. Banner's poor product design, however, may (in fact) cause more business problems than it solves. Ellucian's popularity in higher education and their market presence seems to be an artifact of times past. Their software can do what they claim it can do only after exhaustive environmental customizations and the purchase of additional products not listed or mentioned in the initial quotes. Additionally, Banner represents a sprawling on-premises hardware footprint because of it's fragmented feature set and the need for 3rd party or "Ellucian partner" applications. Banner documentation is often poorly written and impossibly complicated due to the poor design of the functions to which it speaks.
  • Banner holds our data in an Oracle database well enough.
  • The self-service page design is comparable to other software solutions with similar offerings; the self service back-end and upkeep is a different story.
  • The most basic function of the software (inputting data and extracting data)is laborious at best in Banner. You must learn a special Banner-specific language to use the software. Most of the programmatic functionality of Banner was created in the early '90s and has not changed. Built-in reporting is virtually non-existent and wholly insufficient even for a small to medium sized school like ours. Ellucian must re-invent their product (banner) if they wish to survive the modern technological landscape.
  • Bugs and dysfunction around every corner in Banner's interface. Banner cannot keep up with the bugs in their own software and have developed problems into their product. For example, imagine your Bursar needs a report showing how much different students have paid in a given semester, in order to do this she must navigate through four different pages to find a specialized form each named a nonsensical code, type in the term code (this is the only value for which you are permitted to search), and wait up to 20 minutes while a poorly programmed back-end procedure looks at every student ever enrolled until it finds the students who meet the criteria (the only way to access this data); additionally, the screen that is used to run this function is not capable of showing a status for the job so the Bursar must call a database or system administrator to examine a log file on the server to determine the status of the job.
I would warn other colleges to stay away from this solution entirely. Ellucian is irresponsible. If you buy in you will most likely be stuck because of the tremendously insufficient data export capabilities of Banner. There is really no possibility of trying it out for a few years and finding another solution if it doesn't work out, I shouldn't have to say it but being stuck with all your software eggs in one basket with no other options is a very bad idea for universities who need to adapt to a changing educational landscape.

EDIT: As I write this, my review is the sole Banner review that has not been incentivized (see the 'review source' button); above and below are glistening reviews likely cherry picked and invited to send in a review for $$ or gift cards. I was motivated to write my review by the pain those in my organization have experienced using, maintaining, and supporting Banner.

The support is mostly insufficient to support the product Ellucian has designed. If the same support teams were supporting an average modern product they would be more than capable of meeting the client demand.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Banner is being used across our campus. Every department uses it. It is very helpful to all of us. When one person updates something we all immediately can see the changes/updates.
  • Makes distributing information across the campus very easy.
  • Keeps our employees and students records organized.
  • The codes are a little difficult to remember.
Banner allows us to keep personal information on all students and employees in one place so the entire college can access it without trying to hunt down information. Banner also allows us to report class grades to our students without the students having to wait to hear from their instructors. Banner allows us to keep track of all charges and payments and past due bills.
We barely ever have any issues with this product but in the rare case that we do, the customer support has been amazing. They are always there to answer our call or email.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Banner is used across the organization to manage finances, student registration, alumni records, and transcripts. It synchronizes data across the school.
  • Sync information well across multiple platforms: Banner speaks well with SRM and other reporting systems.
  • Integrate information for various needs, including school transcripts, grades, tuition, finances, graduation reporting, etc.
  • The coding is cumbersome and sometimes difficult to navigate.
  • The interface is outdated and clunky.
  • Which one do I press? Execute or enter? I don't know so it's a hit or miss, trial and error. This is one example of other command keys that are not helpful and not explained well.
I can only speak in our context - Banner is excellent at tracking finances and allows all departments of our organization to speak with each other regarding student tuition and charges as well as payments due for professors, vendors, consultants, etc. It is versatile in tracking graduation documents, transcripts, student registration, among a myriad of other functions. It is perfect for a school or educational institution. The numbering system for the finances is based on accounting systems and takes getting used to. Really the only gripe is the unfriendly interface that looks like it's from the early '90s.
Our department generally does not contact the support center for Banner but the IT department does. That being said, in the seven years that I have been here, I have not once needed to contact the support center; we have had no glitches on Banner's side that needed to be addressed.
Score 7 out of 10
Vetted Review
Verified User
Review Source
It is being used across the entire organization from the administrative side and the student side. Students have access to information about their financial aid, class schedules, personal information, and employment information. It is our ERP of record and it is used to coordinate student success across our different offices and departments.
  • Central database
  • Customizable
  • Powerful
  • Easy to use
  • Custom reports and data integrations
  • Creates easy channels of communications across multiple departments across campus
  • Save hours of phone calls by providing transparency to students and parents
  • Hard to learn
  • Hard to implement
  • Items are sometimes hidden
  • Not extremely functional on mobile devices
  • Does not connect with all of our campus systems
  • Quite expensive in terms of an ERP
As a student user, it is a little hard to use when you first get started, but now it is our go to place for information at the university. I can look up grades, schedule classes, change personal information, and see my paystubs all in one place instead of having to visit 20 different systems.
Bartholomew Kallgren | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Banner Student to track all student data and use a staging table to connect active student data with EMS (event management systems) to activate and deactivate students at the university.
  • Collect student data
  • Provides a detailed record of each inquiry
  • Ease of access for end-users when you know the codes
  • Learning the codes can be cumbersome
  • There is no auto spelling and grammar check in the free text field. For example, there is no auto spelling and grammar check between “&" and "and” so searches can be a headache.
  • The GUI can use some improvements for ease of use
It is well Integrated with the other online systems we use but that is also a downfall for any users that don't use systems such as EMS, Blackboard, or Workday.
Stephanie Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Banner Student is used across the entire University of Alaska system for accessing student, employee, faculty, course, and financial data. I utilize it in the Psychology Department primarily for student records. The program allows me simple, browser centered data access in an easy to find manner. There have been vast improvements recently to how data and forms are identified and found in banner Student and it has made my work much easier and faster in the past few months.
  • Easy to identify what form you should be using.
  • Fast and browser centered, reducing connection times and increasing accessibility.
  • Cross referencing of forms helps identify better ways to do your tasks.
  • Students have complained of issues with registering; I believe this to be a connectivity or compatibility issue.
  • Names of forms are gibberish or worse.
  • No auto sign out
Banner Student is well suited for large university systems needing access to student data or wanting to make the registering process for students more streamlined and easily accessible from a variety of locations or from different devices. It may not be appropriate for smaller systems with less students, data, or costs associated with implementation.
November 29, 2018

Banner Student User

Score 9 out of 10
Vetted Review
Verified User
Review Source
Banner Student is used in departments that offer classes and work with students. I use Banner Student in a number of ways, creating the classes that students register for, and also register students. Overrides are required with some of our classes. We also use Banner Student to tag classes for student surveys. Overall Banner Student is user friendly once you get go through the training.
  • It is easy to add classes. Also easy to make certain changes to classes.
  • Banner Student help users to schedule classrooms and will alert you when you have scheduled more than one class in a classroom.
  • Banner Student also warns you about faculty schedules.
  • This issue has been addressed with Banner Student 9, they have made access to Banner easier.
I like Banner Student, it is easy to use and I feel it is a very powerful tool that is necessary for Colleges.
Amanda Carpenter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
It's used across the whole organization, as far as I know, administratively for sure. It's being used to keep records of students, their information, their class registration, their grades, their GPAs, etc. It is also used to schedule class times and rooms each semester. It's one place that you can go to to get information on a particular student or on a particular class.
  • I think it's great to use if you are tracking grades for certain classes, especially if you'd like to see how students do, comparing midterm to final grades. If you have the permissions, you can see both.
  • It's also good to track students individually. You can look up a certain semester, and see how they did in that particular time frame, but you can also see their cumulative gpa, or even look up their entire course history.
  • It can be cumbersome. It's definitely improved, but it can be slow as you have to fill in only some information and then wait for the rest to populate before you can do anything else.
  • I think the acronyms for different functions are not intuitive or easy to remember.
It's great for tracking students and classes. You can see a student's entire course history, if you'd like, or you can look in by each semester and see how they did. At the same time, you can also view their cumulative GPA to keep that in mind. If you'd like more background on the student you can also look up some of their information: age, address, phone number, email, etc. So you can also use it to contact students, if need be.
November 14, 2018

Banner review

Pearce Muncy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Banner is used at our university to help manage student and faculty data.
  • Easy user interface
  • Customizable within our own web portals with functional links
  • Exports easily to our advancement database
  • Better hands-on support
  • More training documentation
  • Mobile interface friendliness
Well suited: students and acuity for scheduling and data management. Not well suited: scheduling and marketing material gathering