Blackbaud Church Management vs. Church Community Builder

I believe this system was overpriced and under-supported. From experience, it is very clunky and lacking features that churches would find helpful. There are no scenarios for which Blackbaud Church Management is well suited. It is not appropriate for churches. I would avoid it at all costs. They were also not willing to assist in moving to another system.

Incentivized

Church Community Builder is ideal if you are seeking to connect your church members to your pastoral staff and to one another in an effective way. If you are looking to plan major events (like our church's 25th Anniversary Service, for example; or our annual Marriage Conference), then Church Community Builder will be incredibly helpful to you! Church Community Builder is also helpful for distributing items like membership applications and mass emails.

Incentivized

• Helps church members connect with one another.
• Provides church leaders with church members contact info readily and efficiently.
• Helps register attendance at retreats and other church events and functions.

Incentivized

• Not geared toward churches
• Missing much functionality
• In my opinion, horrible and incompetent support
• No ongoing support for their system

Incentivized

• "Processes" option can sometimes be a bit confusing
• Mass communication process (via email) is a bit confusing
• Mass communication process (via text message) seems to be lacking

Incentivized

In my opinion, Blackbaud was by far the worst experience we have had with any church management system. We initially moved away from Shelby Systems to FellowshipOne. In an attempt to consolidate church management and accounting into a single system, we moved from FellowshipOne to Blackbaud Church Management to accomplish this. Both FellowshipOne and Shelby wer far superior systems.

Incentivized

Far and away, Church Community Builder is an incredibly superior product to PowerChurch. PowerChurch did not nearly feature all of the useful tools that Church Community Builder offers. Church Community Builder's greatest advantage over PowerChurch would be its accompanying Lead App, which allows me as a Pastor to easily pull up the contact information of any church member simply from my iPhone - PowerChurch didn't offer anything even remotely that useful. Choosing Church Community Builder was a clear no brainer.

Incentivized

• A negative ROI
• Difficulty in moving data to another system
• Caused a lot of extra work to fix all the errors that came in implementation

Incentivized

• We have seen increased connection between pastoral staff and church members
• We have been able to more effectively put on excellent church-wide events
• We have been able to systematize our membership application process (and also keep a better paper trail)

Incentivized