BlackBerry Optics (CylanceOPTICS) vs. Sophos Rapid Response

BlackBerry Optics (CylanceOPTICS)

Sophos Rapid Response

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BlackBerry Optics (CylanceOPTICS)	Score 9.0 out of 10	N/A	BlackBerry Optics originated from Cylance, which became a Blackberry company from the early 2019 acquisition. BlackBerry Optics (formerly CylanceOPTICS) is an incident response solution emphasizing fast endpoint detection and automated smart threat response, root cause and context analysis, and other features.	N/A
Sophos Rapid Response	Score 9.3 out of 10	N/A	Sophos Rapid Response provides assistance, identifying and neutralizing active threats against the organization – delivered by an expert team of incident responders. Whether it is an infection, compromise, or unauthorized access attempting to circumvent security controls, Sophos aims to stop it.	N/A

Pricing

BlackBerry Optics (CylanceOPTICS)

Sophos Rapid Response

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
BlackBerry Optics (CylanceOPTICS)	Sophos Rapid Response
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Community Pulse
	BlackBerry Optics (CylanceOPTICS)	Sophos Rapid Response
Top Cons	Minus Bit tedious Minus Hard to understand Minus Somewhat lacking	No answers on this topic

Features

BlackBerry Optics (CylanceOPTICS)

Sophos Rapid Response

Incident Response Platforms

Comparison of Incident Response Platforms features of Product A and Product B
	BlackBerry Optics (CylanceOPTICS) 10.0 2 Ratings 15% above category average	Sophos Rapid Response 10.0 1 Ratings 15% above category average
Company-wide Incident Reporting	10.02 Ratings	10.01 Ratings
Integration with Other Security Systems	10.02 Ratings	10.01 Ratings
Attack Chain Visualization	10.01 Ratings	10.01 Ratings
Centralized Dashboard	10.02 Ratings	10.01 Ratings
Machine Learning to Prevent Incidents	10.02 Ratings	10.01 Ratings
Live Response for Rapid Remediation	10.02 Ratings	10.01 Ratings

Best Alternatives
	BlackBerry Optics (CylanceOPTICS)	Sophos Rapid Response
Small Businesses	ThreatDown, powered by Malwarebytes Score 8.7 out of 10	ThreatDown, powered by Malwarebytes Score 8.7 out of 10
Medium-sized Companies	CrowdStrike Falcon Score 9.2 out of 10	CrowdStrike Falcon Score 9.2 out of 10
Enterprises	CrowdStrike Falcon Score 9.2 out of 10	CrowdStrike Falcon Score 9.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BlackBerry Optics (CylanceOPTICS)	Sophos Rapid Response
Likelihood to Recommend	10.0 (2 ratings)	9.0 (1 ratings)
Support Rating	6.0 (1 ratings)	- (0 ratings)

User Testimonials
	BlackBerry Optics (CylanceOPTICS)	Sophos Rapid Response
Likelihood to Recommend	BlackBerry You can set rules based on specific scenarios to run on machines. For example, you can use this to enable or disable machine learning to block or allow things that users regularly use. You can also log specific attacks on machines (for research later). Incentivized Verified User Anonymous Read full review	Sophos Knock on wood we haven't had a instance where we need to bring the Rapid Response team in. But from the meetings we had we are certain that they will be a valuable asset if and when we have an incident. Incentivized John DuFour Assistant Director, Infrastructure Read full review
Pros	BlackBerry Maps out solid template frameworks. Makes reporting to executives easy to compile and understand. Incentivized John Keenan Director of Information Security Read full review	Sophos 24/7 team of remote incident responders Full-scale incident response service that will triage, contain and neutralize active threats Port Mortem of the incident with recommendations Incentivized John DuFour Assistant Director, Infrastructure Read full review
Cons	BlackBerry No major complaints! Love everything about the service. Incentivized Verified User Anonymous Read full review	Sophos For a non-profit pricing could always be better Incentivized John DuFour Assistant Director, Infrastructure Read full review
Support Rating	BlackBerry I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved. Incentivized John Keenan Director of Information Security Read full review	Sophos No answers on this topic
Alternatives Considered	BlackBerry We use Cylance in conjunction with two other products. We have ArcticWolf for monitoring the machines at an even finer detail than Cylance (they can pick up things that can be missed). We also use Cisco Umbrella to block potentially malicious DNS queries. The combination of these three products helps us feel much more secure than if we had just one. Incentivized Verified User Anonymous Read full review	Sophos We were a Secureworks customer and there were limitations on the platform that caused us to evaluate competitors. We didn't get to far in discussions with Palo but from what we heard and reach about Sophos RR it was an easy decision. Incentivized John DuFour Assistant Director, Infrastructure Read full review
Return on Investment	BlackBerry Addresses known gaps easily. Quick to implement. Incentivized John Keenan Director of Information Security Read full review	Sophos It was a positive when we negotiated our cyber insurance It is comforting to the Board of Trustees that we have this in our back pocket Helps us sleep at night knowing they're a phone call away Incentivized John DuFour Assistant Director, Infrastructure Read full review
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