BlackBerry Optics (CylanceOPTICS) vs. Splunk SOAR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlackBerry Optics (CylanceOPTICS)
Score 8.8 out of 10
N/A
BlackBerry Optics originated from Cylance, which became a Blackberry company from the early 2019 acquisition. BlackBerry Optics (formerly CylanceOPTICS) is an incident response solution emphasizing fast endpoint detection and automated smart threat response, root cause and context analysis, and other features.N/A
Splunk SOAR
Score 8.3 out of 10
N/A
Splunk now offers a security orchestration, automation, and response (SOAR) platform via its acquisition of Phantom. Splunk Security Orchestration and Automation (Splunk SOAR) provides playbook automation and is available as a standalone solution.N/A
Pricing
BlackBerry Optics (CylanceOPTICS)Splunk SOAR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlackBerry Optics (CylanceOPTICS)Splunk SOAR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackBerry Optics (CylanceOPTICS)Splunk SOAR
Top Cons

No answers on this topic

Features
BlackBerry Optics (CylanceOPTICS)Splunk SOAR
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
BlackBerry Optics (CylanceOPTICS)
9.2
1 Ratings
8% above category average
Splunk SOAR
-
Ratings
Company-wide Incident Reporting8.01 Ratings00 Ratings
Integration with Other Security Systems8.01 Ratings00 Ratings
Attack Chain Visualization10.01 Ratings00 Ratings
Centralized Dashboard10.01 Ratings00 Ratings
Machine Learning to Prevent Incidents9.01 Ratings00 Ratings
Live Response for Rapid Remediation10.01 Ratings00 Ratings
Best Alternatives
BlackBerry Optics (CylanceOPTICS)Splunk SOAR
Small Businesses
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.7 out of 10

No answers on this topic

Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Qualys TruRisk Platform
Qualys TruRisk Platform
Score 8.3 out of 10
Enterprises
Hoxhunt
Hoxhunt
Score 9.3 out of 10
Palo Alto Networks Cortex XSOAR
Palo Alto Networks Cortex XSOAR
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlackBerry Optics (CylanceOPTICS)Splunk SOAR
Likelihood to Recommend
8.0
(1 ratings)
8.6
(40 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(3 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Performance
-
(0 ratings)
8.9
(40 ratings)
Support Rating
6.0
(1 ratings)
8.2
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
Configurability
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
BlackBerry Optics (CylanceOPTICS)Splunk SOAR
Likelihood to Recommend
BlackBerry
If you’re looking for a solution that enables mapping to maturity along with a specific framework and timeline, then Optics definitely makes that easier. If you have a small team and not a lot of spare time, then Optics may force some prioritization work on your team.
Read full review
Splunk
Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
Read full review
Pros
BlackBerry
  • Maps out solid template frameworks.
  • Makes reporting to executives easy to compile and understand.
Read full review
Splunk
  • Its security orchestration and integration capability that supports multiple tools.
  • Easy coding that automates our security actions.
  • Enables us to easily collaborate and respond to security issues faster.
  • Splunk SOAR is a flexible product that is easy to deploy.
  • Efficient tracking and monitoring capability.
  • Excellent real-time reporting functionality.
Read full review
Cons
BlackBerry
  • The playbooks are a bit tedious and hard to understand.
  • The documentation appears somewhat lacking.
Read full review
Splunk
  • A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
  • It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
  • Cost of the larger version.
Read full review
Likelihood to Renew
BlackBerry
No answers on this topic
Splunk
As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.
Read full review
Usability
BlackBerry
No answers on this topic
Splunk
Not immediate: it always requires a training.
Read full review
Performance
BlackBerry
No answers on this topic
Splunk
We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.
Read full review
Support Rating
BlackBerry
I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved.
Read full review
Splunk
Splunk Support is always great! In addition the Community is very efficient and active.
Read full review
In-Person Training
BlackBerry
No answers on this topic
Splunk
I never followed an in-person training, I gave my evaluation based on the online training
Read full review
Online Training
BlackBerry
No answers on this topic
Splunk
I followed training for Phantom admins and it opened a world for me
Read full review
Implementation Rating
BlackBerry
No answers on this topic
Splunk
I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.
Read full review
Alternatives Considered
BlackBerry
No answers on this topic
Splunk
Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.
Read full review
Scalability
BlackBerry
No answers on this topic
Splunk
me and the customers I encountered found it flexible and scalable
Read full review
Return on Investment
BlackBerry
  • Addresses known gaps easily.
  • Quick to implement.
Read full review
Splunk
  • The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
  • Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task
Read full review
ScreenShots