Blackboard Collaborate vs. West Collaboration (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackboard Collaborate
Score 9.6 out of 10
N/A
Blackboard Collaborate is an online, collaborative learning platform well-suited for the education industry and corporate learning needs. It includes features such as screen and application sharing, web conferencing, and integration with Blackboard Learn.
$300
per year
West Collaboration (discontinued)
Score 8.7 out of 10
N/A
Launched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.N/A
Pricing
Blackboard CollaborateWest Collaboration (discontinued)
Editions & Modules
Classroom
$300.00
per year
Department
$9000.00
per year
No answers on this topic
Offerings
Pricing Offerings
Blackboard CollaborateWest Collaboration (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Blackboard CollaborateWest Collaboration (discontinued)
Features
Blackboard CollaborateWest Collaboration (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Blackboard Collaborate
-
Ratings
West Collaboration (discontinued)
8.5
2 Ratings
7% above category average
High quality audio00 Ratings9.02 Ratings
High quality video00 Ratings9.02 Ratings
Low bandwidth requirements00 Ratings7.62 Ratings
Mobile support00 Ratings8.42 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Blackboard Collaborate
-
Ratings
West Collaboration (discontinued)
8.3
2 Ratings
5% above category average
Desktop sharing00 Ratings8.02 Ratings
Whiteboards00 Ratings8.62 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Blackboard Collaborate
-
Ratings
West Collaboration (discontinued)
8.4
2 Ratings
3% above category average
Calendar integration00 Ratings8.02 Ratings
Meeting initiation00 Ratings8.62 Ratings
Integrates with social media00 Ratings9.02 Ratings
Record meetings / events00 Ratings8.62 Ratings
Slideshows00 Ratings8.02 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Blackboard Collaborate
-
Ratings
West Collaboration (discontinued)
8.3
2 Ratings
3% above category average
Live chat00 Ratings8.42 Ratings
Audience polling00 Ratings8.42 Ratings
Q&A00 Ratings8.02 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Blackboard Collaborate
-
Ratings
West Collaboration (discontinued)
8.7
2 Ratings
8% above category average
User authentication00 Ratings9.02 Ratings
Participant roles & permissions00 Ratings8.42 Ratings
Confidential attendee list00 Ratings8.62 Ratings
Best Alternatives
Blackboard CollaborateWest Collaboration (discontinued)
Small Businesses
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.4 out of 10
Medium-sized Companies
Schoology Learning
Schoology Learning
Score 9.6 out of 10
JioMeet
JioMeet
Score 9.7 out of 10
Enterprises
Schoology Learning
Schoology Learning
Score 9.6 out of 10
Webex Meetings
Webex Meetings
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackboard CollaborateWest Collaboration (discontinued)
Likelihood to Recommend
8.5
(31 ratings)
8.4
(2 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
8.5
(8 ratings)
-
(0 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.9
(6 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Blackboard CollaborateWest Collaboration (discontinued)
Likelihood to Recommend
Class Technologies, Inc
I would say it is very useful for group collaborations online, as well as virtual classrooms where you wish your students/guests to collaborate in an adaptable environment; however I would advise against using the shared screen to display audio or video, nor would I encourage the use of the shared board with a group of people with disciplinary issues (as there is no accountability for who wrote/drew what).
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Discontinued Products
It is a great choice if someone wants to add a large number of participants and have a large team. I have been using it and haven’t found it ruining the quality of video because of participants. Furthermore, My team found it easy to join the link . Something that bothers me is that it doesn’t work well with a weak internet connection and this is troublesome for us.
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Pros
Class Technologies, Inc
  • The Whiteboard feature is perfect for tutoring. We use it to write out formulas, draw diagrams, etc while in video chat to enhance explanations.
  • The file attachment feature is also very handy. This means we don't have to do a follow-up with a student using their email to send files of handouts, etc.
  • It's great that we only have to share a classroom access link for a student to enter a session. With other products, they had to set up a username and log-in with an account. Link access means 1 less hassle.
  • We are currently beginning to use the "record session" feature video sessions to use as training for new employees.
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Discontinued Products
  • Its integration with [Microsoft] Outlook is very helpful for us.
  • It provides the best quality of video and audio.
  • Its pricing is so fair and justified.
  • Its mobile application works quite smoothly.
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Cons
Class Technologies, Inc
  • Some of the newest computer high resolution screens are not as compatible with the interface. The font and windows are much smaller and the user is not able to increase the size of the windows to make it easier to read/navigate.
  • The audio can sometimes be inconsistent and tune in and out when someone is speaking. This is not every time though and many times the audio is clear.
  • The login process takes a bit longer to get into the program. You have to go through a few step process and loading time to get into the application.
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Discontinued Products
  • It requires a profoundly strong internet connection or else it stops working.
  • It is buggy.
  • There should be an update on it.
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Likelihood to Renew
Class Technologies, Inc
It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
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Discontinued Products
No answers on this topic
Usability
Class Technologies, Inc
Blackboard Collaborate is reliable and feature-rich. It's a great web conferencing tool for teaching & learning, offering polls, chat, video and audio, whiteboard, content sharing, and breakout rooms. Blackboard Collaborate can be used for virtual office hours, lectures, guest speakers, training, professional development, conferences, technical support, academic advising, and so much more. Blackboard Collaborate can be used separately from the learning management system or it can be integrated for a single sign-on experience. It supports recordings, playbacks, private sharing, and MP4 downloads. Overall, it's a solid tool and very reliable.
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Discontinued Products
No answers on this topic
Reliability and Availability
Class Technologies, Inc
The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
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Discontinued Products
No answers on this topic
Performance
Class Technologies, Inc
The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
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Discontinued Products
No answers on this topic
Support Rating
Class Technologies, Inc
Sometimes they do planned maintenance. Depending on the time zone you’re in, this may be in the middle of the night. That’s great. Sometimes this maintenance isn’t completed overnight however, and you need to use the platform and it is down. I’ve never been able to successfully contact them to report an outage or get assistance when it is down. I just have to wait until it comes back up to go to class, review sessions, etc.
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Discontinued Products
No answers on this topic
Alternatives Considered
Class Technologies, Inc
Nearpod does not allow for the same type of synchronous environment that Blackboard collaborate does. Further, Nearpod, as the name suggests is best suited for a face-to-face classroom that is, preferably, one-to-one. While it has some of the same functions as Nearpod, Blackboard collaborate is best suited for remote transmission rather than face-to-face
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Discontinued Products
I was not satisfied with the quality of video Zoom used to provide us. Furthermore, my team didn’t find the Zoom link easy to join and above all creating link for the meeting was very hard and tricky in Zoom which is easy in Hoot and Hoot works well even with a large number of participants, and my teammates find it easy.
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Scalability
Class Technologies, Inc
The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
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Discontinued Products
No answers on this topic
Return on Investment
Class Technologies, Inc
  • Because faculty can schedule sessions on-the-fly without IT involvement, they are able to accomplish goals that they plan for weeks in advance as well as impromptu goals that come up at a moments notice.
  • Integration with the campus Learning Management Systems provides quick and easy scheduling of sessions that can be joined easily by students in those courses.
  • Scheduling of meetings can also be done through the web interface directly which enables administrative departments not associated with courses in the learning management system to also schedule meetings not affiliated with courses.
  • On-campus users can schedule meetings without outside participants by sending an open "guest link" URL that allows users to participate despite not having an account within the system iteself.
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Discontinued Products
  • My team and I can better coordinate.
  • I am able to bring my team on one page and can communicate freely.
  • I can add my whole team and the quality of the video remains the same.
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ScreenShots