Blue Triangle vs. Scout Monitoring

Amazing help and knowledge has been assembled, but Blue Triangle Group's customer service is exceptional. Because they make us feel like the most important customer every time we speak, they have a genuine belief in our success. You can count on the support team to keep an eye on your account and offer fresh ideas to our discussions.

Incentivized

To me, it's the best APM out there for a Rails application. It is really easy to set up, configure and start debugging any kind of bad-performing endpoint. We have solved issues going from High Response Time to Memory Leaks/Bloats. All of this can be achieved even if you are hosting your app in a PaaS like Heroku. (Where sometimes is difficult to install an agent like in other vendors).

Incentivized

• Ease of usability.
• Very responsive to our business requirements.
• Increase your business revenue.

• I specifically use the risk assessment module and do risk assessments on any new product we introduce into our network or any company that we are thinking about taking on as a client.
• I also use the vendor management module for any due diligence that comes up with a new company or a company that we may use once and then not use again.

Incentivized

• Since percentage change is used instead of a real-time shift in comparison charts, they are more difficult to read and evaluate quickly.
• Unlike other website performance monitoring solutions, we are unable to compare data from different time periods.
• The portal's interface may use some cleaning up.

Incentivized

• Errors (is a new functionality but I didn't get well how it can replace rollbar for example).
• Usage measuring: In some cases is easy to get "disabled" due to a peak of bad requests.
• Editing app's names

Incentivized

blackfire.io can be easier to analyze for the consumer, but overall get the same result.

Incentivized

I've already explained why this product beats Excel hands down in time and money. I also love the way it sends you an email when you forget any due diligence or testing that needs to be done.

Incentivized

• The portal's ease of use, regular updates, and the feature roadmap all seem to prioritize the end user and actual use cases
• Having a better understanding of where my site's visitors are going has led to beneficial outcomes for my business

Incentivized

• Speed to solve incidents
• Easy to monitor new endpoints or deployments
• Easy to monitor background jobs (like sidekiq)

Incentivized