Fantastic APM for Rails based apps
September 15, 2022

Fantastic APM for Rails based apps

Mixer Gutierrez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scout APM

Scout APM helps our engineering team to monitor our main Rails application which is a Monolith hosted on the Heroku platform. It has helped to monitor and debug most of the outages, degradation of response times, or memory bloats for the past 4 years with a great amount of accuracy. It has helped us to do this in our web and background processes.

Pros

  • Rails instrumentation
  • Segmentation by controllers and sometimes methods
  • Detecting low performing endpoints

Cons

  • Errors (is a new functionality but I didn't get well how it can replace rollbar for example).
  • Usage measuring: In some cases is easy to get "disabled" due to a peak of bad requests.
  • Editing app's names
  • Speed to solve incidents
  • Easy to monitor new endpoints or deployments
  • Easy to monitor background jobs (like sidekiq)
We have preferred Scout APM over Datadog due to:
- Easy to configure and install on Heroku Platform (Datadog's agent can give some trouble when installing it on Heroku's Dynos)
- Easy to monitor normal behavior and be actionable on endpoints who are out of normal
- It has an easier pricing which facilitates to make predictions on budget

Do you think Scout APM delivers good value for the price?

Yes

Are you happy with Scout APM's feature set?

Yes

Did Scout APM live up to sales and marketing promises?

Yes

Did implementation of Scout APM go as expected?

Yes

Would you buy Scout APM again?

Yes

To me, it's the best APM out there for a Rails application. It is really easy to set up, configure and start debugging any kind of bad-performing endpoint. We have solved issues going from High Response Time to Memory Leaks/Bloats. All of this can be achieved even if you are hosting your app in a PaaS like Heroku. (Where sometimes is difficult to install an agent like in other vendors).

Scout APM Feature Ratings

Application Performance Management
9.0
Application monitoring
10
Database monitoring
9
Threshold alerts
Not Rated
Application performance management console
8
Out-of-the box templates to monitor applications
Not Rated

Comments

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